Upcoming Webinars

Updated HOPE Guidance: Unpacking the HOPE Tool Changes

"Don't Mention Death in Our House" & Other Challenging Family Situations

2024 Exploring Exceptionalism in Volunteer Management Series

2024 Hospice Billing Series

2024 Hospice Clinical Management Series

A Balanced Hospice Dashboard - Key Data to Aid in Running a Better Business

ADR Management as Part of Your Corporate Compliance Program

Alzheimer’s Disease & Related Disorders (ADRD) Training for Volunteers

Applying Motivational Interviewing to End-of-Life Care Challenges

Avoid the Top 5 Hospice Survey Deficiencies

Best Practices for Responding to an ADR

Boldly Marketing Your Service Benefits

Build an Unbreakable Partnership Between Sales & Clinical Staff

Business Development for Clinical Managers

Characteristics of Great Clinical Managers

Clinical Managers' Role in Budgeting & KPI

Continuous Care: Compliantly Identifying & Using This Level of Care

Controlling Costs: Managing Expenses in a Patient-Centered Way

CoPs & Emergency Preparedness: Creating a Compliant Emergency Management Plan

CoPs & Infection Control & Prevention: Implementing an Effective Surveillance Program

Creating AI Policy to Minimize ChatGPT Risks, Manage Use & Maximize Compliance

Creating an LGBTQ+ Caring, Sensitive & Inclusive Program

Creating High Performers from New Hires: Successful Onboarding Redefined 

Creative Programming for Caregivers & the Bereaved

Crucial Critical Thinking: Taking a Second Look at Long-Held Myths & Inconsistencies

Cultural Competency: Religious & Spiritually Diverse Practices in Death, Dying & Bereavement

De-escalating Volatile Situations with Clients & Coworkers

Denial: Misdiagnosed & Misunderstood

Developing a Professional Hospice Sales Model

Discover a New Marketing Model Using Clinical Resources

Documenting Hospice Eligibility

Documenting Spiritual End-of-Life Care

Effective IDGs & Plans of Care: Updates to Meet Regulatory Requirements

Elements of Electronic Writing Style: Email, Social Media & More, Including Critique of Your Own Writing Sample

Elevate & Accelerate Your Team for an Extraordinary New Year

Emotional Intelligence Part 1: Self Awareness (Complimentary)

Emotional Intelligence Part 2: Self Management (Complimentary)

Emotional Intelligence Part 3: Social Awareness (Complimentary)

Emotional Intelligence Part 4: Relationship Management (Complimentary)

Employee Discipline: Steps, Coaching, Making Difficult Conversations Successful & More

Empowering People Coping with a Terminal Condition

Exceptional Leaders Empowering Others to Do the Right Thing

Family Estrangement & Peacemaking for Home Health & Hospice Patients

Fostering Engagement & Success by Actions of Appreciation

From Excuses to Results: Harnessing the Power of Accountability

Governing Body Regulations, Members & Effectiveness

Guidance for the New Volunteer Manager Part 1: Volunteer Manager Fundamentals

Guidance for the New Volunteer Manager Part 2: Policies, Procedures & the Volunteer File

Historic Marijuana Reclassification: Changes & Implications

Home Health QAPI: Maximizing Compliance & Quality Care