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Navigating Difficult Conversations: Giving Feedback with Confidence & Compassion

Joanna Pera
Directors, Executive Leadership, Human Resources, Professional DevelopmentJoanna Pera07/29/2024Jul 29, 2024Webinar

Reimagining Your Patient & Family Experience

Kurt Kazanowski
Business Development, Clinical Management, Directors, Executive LeadershipKurt Kazanowski07/30/2024Jul 30, 2024Webinar

Hospice Eligibility Documentation: Drilling Down the Details

Melinda A. Gaboury
Clinical Management, ComplianceMelinda A. Gaboury07/31/2024Jul 31, 2024Webinar

Just Your Type: Stop Alienating Others with Written Communication

Brad Brewer
Executive Leadership, Human Resources, Professional DevelopmentBrad Brewer08/01/2024Aug 1, 2024Webinar

Home Health Survey Readiness: Staying Survey-Ready Year Round

Diane Link
Clinical Management, Compliance, Directors, Executive LeadershipDiane Link08/06/2024Aug 6, 2024Webinar

2024 Exploring Exceptionalism in Volunteer Management Series

Volunteer Managers08/08/2024Starting
Aug 8, 2024Series

Defining Exceptionalism in Volunteer Management

Gary Gardia
Volunteer ManagersGary Gardia08/08/2024Aug 8, 2024Webinar

Develop Your Care Continuum: Starting a Personal Care Service

Kurt Kazanowski
Business Development, Directors, Executive LeadershipKurt Kazanowski08/13/2024Aug 13, 2024Webinar

Recruitment & Retention for Outstanding Volunteers

Gary Gardia
Human Resources, Volunteer ManagersGary Gardia08/15/2024Aug 15, 2024Webinar

The Top 10 Misunderstood Regulations & Related Bad Processes

Jen Kiehl
Clinical Management, Compliance, Directors, Executive LeadershipJen Kiehl08/20/2024Aug 20, 2024Webinar

HOPE Instrument: Understanding the New Hospice Quality Reporting Tool

Kathy Ahearn
Regulatory & ReportingKathy Ahearn08/21/2024Aug 21, 2024Webinar

Top-Notch Volunteer Training & Programming

Gary Gardia
Volunteer ManagersGary Gardia08/22/2024Aug 22, 2024Webinar

Hospice Final Rule & Regulatory Update for 2025

Melinda A. Gaboury
Billing, Directors, Executive Leadership, Regulatory & ReportingMelinda A. Gaboury08/28/2024Aug 28, 2024Webinar

Fostering Engagement & Success by Actions of Appreciation (Complimentary)

Joanna Pera
Executive Leadership, Professional DevelopmentJoanna Pera08/29/2024Aug 29, 2024Webinar

Using Diversity, Equality & Inclusion Policy to Maximize Civility & Compliance

Nancy Flynn
Compliance, Directors, Executive Leadership, Human ResourcesNancy Flynn09/04/2024Sep 4, 2024Webinar

Re-Examining Boundaries: When to Step Forward or Back

Gary Gardia
Social Workers & Spiritual CaregiversGary Gardia09/12/2024Sep 12, 2024Webinar

Part 1: Eligibility Requirements & Notice of Election

Melinda A. Gaboury
BillingMelinda A. Gaboury09/16/2024Sep 16, 2024Webinar

2024 Hospice Billing Series

Billing09/17/2024Starting
Sep 17, 2024Series

Conducting an Effective Emergency Preparedness Tabletop Exercise

Diane Link
Clinical Management, Compliance, Directors, Executive LeadershipDiane Link09/18/2024Sep 18, 2024Webinar

Hire Well, Live Well® - Hiring the Right People for the Right Roles

Larry Prince
Business Development, Clinical Management, Directors, Executive Leadership, Human Resources, Professional DevelopmentLarry Prince09/19/2024Sep 19, 2024Webinar

The Top 10 Ways for Agencies to Grow

Kurt Kazanowski
Business Development, Directors, Executive LeadershipKurt Kazanowski09/24/2024Sep 24, 2024Webinar

Hospice 201: Updates for CY 2025 & Key Quality & Payment Model Initiatives

Kathy Ahearn
Billing, Clinical Management, Directors, Executive Leadership, Regulatory & ReportingKathy Ahearn09/25/2024Sep 25, 2024Webinar

Part 2: Details of Medicare Claims Processing

Melinda A. Gaboury
BillingMelinda A. Gaboury09/26/2024Sep 26, 2024Webinar

Managing Patient Complaints

Diane Link
Clinical Management, Human Resources, NursingDiane Link10/01/2024Oct 1, 2024Webinar

Part 3: Face-to-Face, Hospice Cap, Physician Billing & PEPPER

Melinda A. Gaboury
BillingMelinda A. Gaboury10/03/2024Oct 3, 2024Webinar

Bereavement Volunteer Training Part 1: Advanced Concepts & Interventions - Grief, Loss & Communication

Gary Gardia
Bereavement, Volunteer ManagersGary Gardia10/08/2024Oct 8, 2024Webinar

2024 Hospice Clinical Management Series

Clinical Management, Compliance10/09/2024Starting
Oct 9, 2024Series

Part 1: Critical Regulations for Agency Compliance

Kathy Ahearn
Clinical Management, Compliance, Regulatory & ReportingKathy Ahearn10/09/2024Oct 9, 2024Webinar

Guiding Caregivers Through Difficult & Meaningful Conversations

Gary Gardia
Bereavement, Social Workers & Spiritual CaregiversGary Gardia10/10/2024Oct 10, 2024Webinar

Bereavement Volunteer Training Part 2: Suicide Intervention, Screening Calls & Complex Situations

Gary Gardia
Bereavement, Volunteer ManagersGary Gardia10/15/2024Oct 15, 2024Webinar

Hospice QAPI: The Cornerstone of Compliance

Sharon Litwin
Clinical Management, Compliance, Directors, Executive LeadershipSharon Litwin10/16/2024Oct 16, 2024Webinar

Reimagining Your Assisted Living Community Hospice

Kurt Kazanowski
Business Development, Directors, Executive LeadershipKurt Kazanowski10/17/2024Oct 17, 2024Webinar

Developing a High-Functioning Bioethics Committee

Jim Andrews
Directors, Executive Leadership, Social Workers & Spiritual CaregiversJim Andrews10/22/2024Oct 22, 2024Webinar

Part 2: Effectively Managing Your Hospice Team

Kathy Ahearn
Clinical Management, Compliance, Human ResourcesKathy Ahearn10/23/2024Oct 23, 2024Webinar

Increase Your CAHPS Hospice Responses & Scores

Susan Keane Baker
Clinical Management, Directors, Executive Leadership, Nursing, Regulatory & ReportingSusan Keane Baker10/29/2024Oct 29, 2024Webinar

Navigating Adversity: Building Your Resilience Toolbox

Joanna Pera
Executive Leadership, Human Resources, Professional DevelopmentJoanna Pera10/31/2024Oct 31, 2024Webinar

Building an Effective Compliance Program

Diane Link
Business Development, Clinical Management, Compliance, Directors, Executive LeadershipDiane Link11/05/2024Nov 5, 2024Webinar

Part 3: Understanding HQRP, Reporting, Updates, Payment Models & Reimbursement

Kathy Ahearn
Billing, Clinical Management, Compliance, Regulatory & ReportingKathy Ahearn11/06/2024Nov 6, 2024Webinar

Creative Programming for Caregivers & the Bereaved

Gary Gardia
Bereavement, Business Development, Social Workers & Spiritual CaregiversGary Gardia11/07/2024Nov 7, 2024Webinar

Outcome-Based Interventions

Jim Andrews
Social Workers & Spiritual CaregiversJim Andrews11/12/2024Nov 12, 2024Webinar

6 Core Compliance Practices for Infection Control & Prevention

Victoria Barron
Clinical Management, Compliance, Directors, Executive LeadershipVictoria Barron11/13/2024Nov 13, 2024Webinar

Next Up! Developing the Next Generation of Leaders

Larry Prince
Clinical Management, Directors, Executive Leadership, Human Resources, Professional DevelopmentLarry Prince11/14/2024Nov 14, 2024Webinar

The Top 10 Operational & Structural Mistakes Hospices Make

Jen Kiehl, Greg Grabowski
Business Development, Compliance, Directors, Executive LeadershipJen Kiehl, Greg Grabowski11/19/2024Nov 19, 2024Webinar

Governing Body Regulations, Members & Effectiveness

Kathy Ahearn
Business Development, Directors, Executive LeadershipKathy Ahearn11/20/2024Nov 20, 2024Webinar

From Excuses to Results: Harnessing the Power of Accountability

Joanna Pera
Directors, Executive Leadership, Human Resources, Professional DevelopmentJoanna Pera11/26/2024Nov 26, 2024Webinar

Home Health QAPI: Maximizing Compliance & Quality Care

Sharon Litwin
Clinical Management, Compliance, Directors, Executive LeadershipSharon Litwin12/04/2024Dec 4, 2024Webinar

Overcoming the Top 5 Obstacles to Exceptional IDT Care

Gary Gardia
Clinical Management, Directors, Executive Leadership, Social Workers & Spiritual CaregiversGary Gardia12/05/2024Dec 5, 2024Webinar

Providing Spiritual Care to Agnostics & Atheists

Jim Andrews
Bereavement, Executive Leadership, Social Workers & Spiritual CaregiversJim Andrews12/10/2024Dec 10, 2024Webinar

Using Conflict Resolution to Save & Accelerate Your Business

Brad Brewer
Executive Leadership, Human Resources, Professional DevelopmentBrad Brewer12/12/2024Dec 12, 2024Webinar

Discover a New Marketing Model Using Clinical Resources

Jen Kiehl, Greg Grabowski
Business Development, MarketingJen Kiehl, Greg Grabowski12/17/2024Dec 17, 2024Webinar

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