Upcoming Webinars

Post-Survey Corrective Action Steps: Where to Start

It's Not OK: Sexual Harassment in Healthcare

Guidance for the New Volunteer Manager Part 2: Policies, Procedures & the Volunteer File

Build an Unbreakable Partnership Between Sales & Clinical Staff

Hospice Final Rule & Regulatory Update 2026

Why Hospices Fail: Lessons Learned

Home Health VBP: Finishing Strong in 2025

Treating Emotional & Spiritual Distress: Approaches & Interventions

Developing a Professional Hospice Sales Model

Hospice Clinical Manager Series

Hospice Clinical Manager Series: Key Compliance Regulations

When Beliefs Collide: Interacting with People with Different Belief Systems

Hospice Clinical Manager Series: Best Practices for Managing a Hospice Team

Hospice Billing Series

Hospice Billing Series: Hospice Eligibility & Notice of Election

Controlling Costs: Managing Expenses in a Patient-Centered Way

Hospice Billing Series: Medicare Claims Processing & Avoiding Errors

Emotional Intelligence Part 3: Social Awareness (Complimentary)

Crucial Critical Thinking: Taking a Second Look at Long-Held Myths & Inconsistencies

Characteristics of Great Clinical Managers

Hospice Billing Series: Face-to-Face, Physician Billing & Hospice Cap

Hospice Clinical Manager Series: HQRP, Emergency Management, Infection Prevention & Control & FY 2026 Updates

Creating AI Policy to Minimize ChatGPT Risks, Manage Use & Maximize Compliance

ADR Management as Part of Your Corporate Compliance Program

Hospice Social Workers Part 1: The Role of the Hospice Social Worker: A Unique & Specialized Focus

Continuous Care: Compliantly Identifying & Using This Level of Care

Creating High Performers from New Hires: Successful Onboarding Redefined 

Hospice Volunteer Coordinators: Roles & Requirements

Exceptional Leaders Empowering Others to Do the Right Thing

Personality Disorders & Challenging Personalities: Clients & Team Members

De-escalating Volatile Situations with Clients & Coworkers

PIPs: Developing Effective Performance Improvement Projects

Preparing Family Caregivers for the Death and Bereavement

Understanding a Child's Reaction to Illness & Death

How One-on-One Employee Meetings Drive Performance & Engagement 

Palliative Care Part 1: Is a Community-Based Program Right for Your Agency?

Family Estrangement & Peacemaking for Home Health & Hospice Patients

Hospice Social Workers Part 2: Obstacles: Time, Dementia-Related Diagnoses & Insufficient Hospice-Specific Skills

Palliative Care Part 2: Designing & Implementing a Community-Based Program

Hospice Documentation at Every Phase & Level of Care

Mindfulness & Deep Listening as Counseling Techniques

New Compensation & Accountability Models for Hospice Marketing Representatives

Emotional Intelligence Part 4: Relationship Management (Complimentary)

Senior Living Communities: Building a Superior Growth Strategy

Online Volunteer Training Program

Clinical Managers' Role in Budgeting & KPI

The Essential Role of Confidence in Sales

Watch What You Say! How Words & Approaches Influence Outcomes

Understanding the Hospice Live Discharge Process

Guidance for the New Volunteer Manager Part 1: Volunteer Manager Fundamentals