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Give Burnout the Boot: Taking Your Team from Exhaustion to Engagement
Joanna PeraDirectors, Executive Leadership, Human Resources, Professional DevelopmentJoanna Pera05/26/2022Webinar

ADRs: How to Respond & Maneuver Through the Medical Review & Appeal Process
Kathy AhearnBilling, Regulatory & ReportingKathy Ahearn06/01/2022Webinar

Using Volunteers to Connect with Underserved Communities
Gary Gardia Bereavement, Volunteer Managers, MarketingGary Gardia 06/02/2022Webinar

Electronic Business Records: 7 Steps for Effective & Compliant Management
Nancy FlynnClinical Management, IT Security & PrivacyNancy Flynn06/08/2022Webinar

Conduct Hospice Mock Surveys In-House Just Like a Surveyor
Sharon LitwinClinical Management, ComplianceSharon Litwin06/09/2022Webinar

How Diverse Is Your Volunteer Workforce? Examining Policies & Marketing Practices
Gary Gardia Bereavement, Volunteer Managers, MarketingGary Gardia 06/16/2022Webinar

Emergency Preparedness: Creating an Effective, Integrated & Communicated Plan & Program
Kathy AhearnClinical Management, ComplianceKathy Ahearn06/23/2022Webinar

Creating Tuck-In & 11th-Hour Volunteer Programs
Gary Gardia Bereavement, Volunteer Managers, MarketingGary Gardia 06/30/2022Webinar

Hospice QAPI: Creating, Implementing, Documenting & Sustaining Performance Improvement
Diane LinkClinical Management, ComplianceDiane Link07/12/2022Webinar

Hospice FAQs: Interdisciplinary Team, Plan of Care, Social Work & Spiritual Care
Kathy AhearnBereavement, Clinical Management, Social Workers & Chaplains, Volunteer ManagersKathy Ahearn07/13/2022Webinar

The Value in Consulting Services: Hiring a New Set of Eyes to Optimize Your Agency (Complimentary)
Kathy AhearnBusiness Development, Directors, Executive Leadership, ComplimentaryKathy Ahearn07/14/2022WebinarSale

The Essentials of Critical Communication
Brad BrewerExecutive Leadership, Human ResourcesBrad Brewer07/19/2022Webinar

Access Reimagined: Increasing Your Referral Inquiries to Admission
Kurt KazanowskiBusiness Development, MarketingKurt Kazanowski07/21/2022Webinar

Writing & Implementing Effective Electronic & HR Policies & Procedures for Healthcare Agencies
Nancy FlynnHuman Resources, IT Security & PrivacyNancy Flynn07/27/2022Webinar

The Centrality of Good Relationships: Conflict Resolution & EQ
Brad BrewerExecutive Leadership, Human ResourcesBrad Brewer08/02/2022Webinar

Hospice Live Discharge Part 2: Eligibility Assessment, Documentation, Discharge Planning & the Care Continuum
Kathy AhearnClinical Management, ComplianceKathy Ahearn08/10/2022Webinar

Hospice Live Discharges Part 1: Measuring, Monitoring, Guidelines & Regulations
Kathy AhearnClinical Management, ComplianceKathy Ahearn08/10/2022Webinar

Hospice 2023 Final Payment Rule & Quality Update
Melinda A. GabouryBilling, Regulatory & ReportingMelinda A. Gaboury08/15/2022Webinar

Leading Versus Managing: Improve Workplace Culture & Outcomes with Both
Brad BrewerExecutive Leadership, Human ResourcesBrad Brewer08/16/2022Webinar

We Are Licensed & Accredited, Now What? Next Steps for Community Education, Outreach & Marketing 101
Kathy AhearnBusiness Development, Directors, Executive Leadership, MarketingKathy Ahearn08/24/2022Webinar

Raising the Bar for Bereavement Counseling & Services: New Approaches, Services & Skillsets
Gary Gardia Bereavement, Social Workers & ChaplainsGary Gardia 08/25/2022Webinar

Sales Writing Simplified: Marketing Services, Building Brands & Persuading Readers to Act
Nancy FlynnBusiness Development, MarketingNancy Flynn08/31/2022Webinar

A Comprehensive Look Part 1: The Role of the Hospice Social Worker
Gary Gardia Bereavement, Social Workers & ChaplainsGary Gardia 09/01/2022Webinar

Hospice Billing Part 1: Eligibility Requirements & Notice of Election
Melinda A. GabouryBillingMelinda A. Gaboury09/06/2022Webinar

FY2023 ICD-10 Coding Updates & Revisions for Hospice & Home Health
Sharon LitwinBilling, Regulatory & ReportingSharon Litwin09/08/2022Webinar

Hospice Billing Part 2: Details of Medicare Claims Processing
Melinda A. GabouryBillingMelinda A. Gaboury09/13/2022Webinar

Developing a Home Health Value-Based Purchasing (VBP) Strategy for Success
Diane LinkBusiness Development, Executive LeadershipDiane Link09/14/2022Webinar

Hospice Billing Part 3: Face-to-Face, Hospice Cap & PEPPER
Melinda A. GabouryBillingMelinda A. Gaboury09/15/2022Webinar

Hospice 201: CMS Updates, Regulations, Payment Models & Key Focus Areas
Kathy AhearnClinical Management, Compliance, Regulatory & ReportingKathy Ahearn09/15/2022Webinar

A Comprehensive Look Part 2: The Role of the Hospice Chaplain
Gary Gardia Bereavement, Social Workers & ChaplainsGary Gardia 09/22/2022Webinar

The Benefits of Outsourcing: Enhance Operations & Return on Investments
Kathy AhearnBusiness Development, Directors, Executive LeadershipKathy Ahearn09/29/2022Webinar

Measures to Improve Hospice CAHPS Survey Outcomes
Diane LinkBusiness Development, Clinical Management, Nursing, Regulatory & ReportingDiane Link10/11/2022Webinar

Hospice Management Part 1: Compliance & Regulations
Kathy AhearnClinical Management, Compliance, Executive Leadership, Regulatory & ReportingKathy Ahearn10/12/2022Webinar

Getting Upstream: Palliative Care Opportunities, Trends & Updates
Erin Burns, Andrew BrentonBusiness Development, Directors, Executive LeadershipErin Burns, Andrew Brenton10/13/2022Webinar

Recruit, Empower & Retain Excellent Hospice Volunteers
Brad BrewerBereavement, Volunteer Managers, MarketingBrad Brewer10/18/2022Webinar

Safeguard Confidential & Sensitive Healthcare Information: PHI/EPHI, PII & Business Records
Nancy FlynnCompliance, IT Security & PrivacyNancy Flynn10/19/2022Webinar

How Interdisciplinary Are Your Team Meetings? Creating Meetings That Produce Collaborative Care
Gary Gardia Clinical Management, Nursing, Social Workers & Chaplains, Volunteer ManagersGary Gardia 10/20/2022Webinar

Hospice Management Part 2: Leadership & Effectively Managing Your Team
Kathy AhearnClinical Management, Executive LeadershipKathy Ahearn10/26/2022Webinar

VBID Hospice Demonstration Update
Melinda A. GabouryBilling, Regulatory & ReportingMelinda A. Gaboury11/01/2022Webinar

Rules, Policies & Best Practices for Email, Social Media, Mobile, Web & Other E-Tools
Nancy FlynnHuman Resources, IT Security & PrivacyNancy Flynn11/02/2022Webinar

Is Your Hospice Program Consistent with Your Marketing Messages?
Gary Gardia Business Development, Directors, Executive Leadership, MarketingGary Gardia 11/03/2022Webinar

Hospice Management Part 3: Patient Satisfaction, Engagement & Growth
Kathy AhearnBusiness Development, Clinical Management, Executive LeadershipKathy Ahearn11/09/2022Webinar

How to Develop a High-Performing Hospice Sales Team
Kurt KazanowskiBusiness Development, Directors, Executive LeadershipKurt Kazanowski11/10/2022Webinar

The Dos & Don’ts of Managed Markets Contracting
Kathy AhearnBusiness Development, Directors, Executive LeadershipKathy Ahearn11/16/2022Webinar

Are You the Social Worker or Chaplain You Want to Be?
Gary Gardia Bereavement, Social Workers & ChaplainsGary Gardia 11/17/2022Webinar

Are You the Volunteer Manager You Want to Be?
Gary Gardia Volunteer ManagersGary Gardia 12/01/2022Webinar

Targeted Probe & Educate & Hospice Medical Review
Melinda A. GabouryBilling, Compliance, Regulatory & ReportingMelinda A. Gaboury12/06/2022Webinar

Clinical Management for Home Health Part 1
Kathy AhearnClinical Management, Compliance, Directors, Executive LeadershipKathy Ahearn12/07/2022Webinar

Delivering World-Class Service Excellence: 60 Ideas in 60 Minutes
Susan Keane BakerBusiness Development, Professional DevelopmentSusan Keane Baker12/13/2022Webinar

Clinical Management for Home Health Part 2
Kathy AhearnClinical Management, Compliance, Directors, Executive LeadershipKathy Ahearn12/14/2022Webinar
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