Volunteer Manager Series: All About Volunteer Competencies

April 24, 2025
Live Webinar
DateApr 24, 2025Duration60 minutes
12:00 PM PDT01:00 PM MDT
02:00 PM CDT03:00 PM EDT
  • Unlimited connections for your agency
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions
On-Demand Webinar
  • Unlimited & shareable access starting
    two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions

See Registration Options

Are your volunteers competent?

When and how do they get that way? Are they ready right out of the gate? How do you know? How often do you assess competency? Do you have appropriate position descriptions? This webinar will give you the insight and tools needed to understand and evaluate volunteer competency throughout each volunteer’s tenure.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:
  • Differentiate between competence and competency
  • Understand the importance of having specific position descriptions for specific volunteer roles and duties
  • List five methods to assess skills applicable to each volunteer role
  • Describe a process to use when a volunteer lacks the knowledge and/or skills for a certain role
  • Explain methods to document completion of required steps
  • Talk about two creative methods to address those volunteers who do not participate in assessment requirements

WEBINAR DETAILS

Medicare says, “A hospice must assess the skills and competence of all individuals furnishing care, including volunteers…” Are you doing that and is it meaningful or just enough to get by? If you had a loved one using your program, would you be OK with a volunteer straight out of your initial training program? Would they be competent? Join us for a look at what it means to assess volunteer competency from the beginning and throughout their hospice involvement.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice

WHO SHOULD ATTEND?

This informative session is designed for volunteer managers, managers, senior leadership, and volunteers in key positions.

TAKE-AWAY TOOLKIT

  • Current program assessment exercise
  • List of methods to assess volunteer competence
  • Sample quizzes and questionnaires
  • Handout with additional information and learning opportunities
  • Training log
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presented By

This Webinar Appears In

© 2025 FINANCIAL EDUCATION & DEVELOPMENT, INC