2026 Advanced Volunteer Management Series

Which “personalities” are the most challenging — patients and families, volunteers, or team members? The truth is, whenever humans are involved, obstacles are inevitable. One of the best ways to navigate them is to understand where people are coming from based on how they see and interact with the world around them. This webinar will focus on common challenges Volunteer Managers face and teach practical strategies for maneuvering skillfully through them. You’ll learn how to serve as a coach and guide, helping volunteers navigate interpersonal conflicts and thrive in their roles.

National data shows that 1 in 5 formal volunteer positions today are at least in part e-volunteering or virtual volunteering. Having trouble meeting the 5% requirement? E-volunteering removes or addresses many of the reasons people give when they decide not to volunteer. Another intriguing trend is micro-volunteering — short, task-based projects like transcription, data entry, or maybe even assistance with patient/family legacy videos. This informative session will explore both e-volunteering and micro-volunteering and will include resources for you to navigate both benefits and potential challenges you might encounter.

Are you maximizing the use of professionals in your community who may want to help out and would volunteer if just asked? Are you using volunteers in leadership roles such as marketing within community religious congregations, coordinating speaker’s bureaus, or managing volunteer programs such as nursing home volunteers? These are just a few examples of the many ways you can maximize the knowledge, skills, and time of a targeted and comprehensive volunteer workforce — whether they’re already engaged or just need the right invitation.