“What Are You Going to do About This?!” Challenging Situations for Social Workers

Home Care Home Health Hospice Palliative Care Directors Executive Leadership Social Workers

On-Demand Webinar

StreamedAug 27, 2026Duration90 minutes

Unlimited & shareable access starting
two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

Turn challenging moments into clearer, calmer solutions.

This webinar will give social workers a practical problem-solving framework to navigate recurring challenges, improve team communication, and respond with greater confidence when difficult situations arise.

KEY WEBINAR TAKEAWAYS

Different ways to think about and define problems before we start to solve them
Assuring the problems and solutions actually “belong” to us
First answer the question “Do we have consent to treat?” Maybe not always!
Scope-of-practice for social workers

BONUS MATERIALS

The “step model” to use as a guide for problem solving
A guide for additional learning for each topic
Sample policies/procedures
Case examples for team follow-up discussions

WEBINAR DETAILS

Many of the challenging situations we experience are actually very similar in nature. The strange thing is though that each time they occur, it is like we start all over again with our attempts to figure out how to resolve them. Sometimes the resolution is better communication with team members on our part; other times we need to have a very clear problem-solving system in place. This webinar will walk through common challenges we all face with a guide for better problem-solving overall.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

Hospice
Home Care
Home Health
Palliative Care

WHO SHOULD ATTEND?

Care team social workers
Social work managers
Members of the leadership team

TAKE-AWAY TOOLKIT

Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.