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PIPs: Developing Effective Performance Improvement Projects
Jen Kiehl-Miller
Executive LeadershipJen Kiehl-Miller11/06/2025Nov 6, 2025Webinar
AI Companions for Elder Care: How They Think & How They Can Help
Jonathan Conradt
Business Development, Directors, Executive Leadership, IT Security & Privacy, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Social Workers, Artificial IntelligenceJonathan Conradt11/10/2025Nov 10, 2025Webinar
How One-on-One Employee Meetings Drive Performance & Engagement 
Joanna Pera
Executive Leadership, Professional DevelopmentJoanna Pera11/17/2025Nov 17, 2025Webinar
Palliative Care Part 1: Is a Community-Based Program Right for Your Agency?
Kathy Ahearn
Directors, Executive Leadership, MarketingKathy Ahearn11/17/2025Nov 17, 2025Webinar
Family Estrangement & Peacemaking for Home Health & Hospice Patients
Brad Brewer
Executive LeadershipBrad Brewer11/18/2025Nov 18, 2025Webinar
Palliative Care Part 2: Designing & Implementing a Community-Based Program
Kathy Ahearn
Directors, Executive Leadership, MarketingKathy Ahearn11/20/2025Nov 20, 2025Webinar
New Compensation & Accountability Models for Hospice Marketing Representatives
Jen Kiehl-Miller, Greg Grabowski
Executive LeadershipJen Kiehl-Miller, Greg Grabowski12/09/2025Dec 9, 2025Webinar
Senior Living Communities: Building a Superior Growth Strategy
Kurt Kazanowski
Business Development, Executive Leadership, MarketingKurt Kazanowski12/17/2025Dec 17, 2025Webinar
NEW
Medical Aid in Dying or Death with Dignity: Requirements, Policy & Process
Kathy Ahearn
Executive LeadershipKathy Ahearn01/14/2026Jan 14, 2026Webinar
NEW
Hospice Eligibility & Skillful Documentation
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart01/15/2026Jan 15, 2026Webinar
NEW
Lessons Learned from HOPE Tool Implementation
Victoria Barron
Directors, Executive Leadership, Nursing, Professional Development, Volunteer ManagersVictoria Barron01/28/2026Jan 28, 2026Webinar
NEW
Developing a Workplace Violence Program
Diane Link
Executive Leadership, Human ResourcesDiane Link02/11/2026Feb 11, 2026Webinar
NEW
Developing, Updating & Implementing an Effective Hospice Plan of Care
Victoria Barron
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersVictoria Barron02/25/2026Feb 25, 2026Webinar
NEW
Hope Is Not a Strategy
Kurt Kazanowski
Business Development, Executive LeadershipKurt Kazanowski03/05/2026Mar 5, 2026Webinar
NEW
Driving Growth & Quality Through Family Caregiver Communication
Cara Abbott
Executive LeadershipCara Abbott03/11/2026Mar 11, 2026Webinar
NEW
QAPI: Digging in the Data
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart04/08/2026Apr 8, 2026Webinar
NEW
The Power of Pausing: Debriefing for Clinician Sustainability
Vickie Leff
Executive LeadershipVickie Leff04/28/2026Apr 28, 2026Webinar
NEW
If It Wasn't Documented, It Wasn't Done!
Victoria Barron
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersVictoria Barron04/30/2026Apr 30, 2026Webinar
NEW
A How-To on High-Performing Hospice Sales
Kurt Kazanowski
Business Development, Directors, Executive Leadership, MarketingKurt Kazanowski05/06/2026May 6, 2026Webinar
NEW
Top 5 Hospice Medical Review Denials
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart05/12/2026May 12, 2026Webinar
NEW
Hospice 101: Back to the Basics & Key Concepts
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/01/2026Jul 1, 2026Webinar
NEW
CAHPS Hospice Survey: How to Gauge Improvement in Scores
Melinda A. Gaboury
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury07/07/2026Jul 7, 2026Webinar
NEW
The HOPE Tool Part 1: General Conventions, Submission Requirements & Meeting the Compliance Threshold
Victoria Barron
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersVictoria Barron07/14/2026Jul 14, 2026Webinar
NEW
World-Class Service Excellence: 90 Ideas in 90 Minutes
Susan Keane Baker
Executive LeadershipSusan Keane Baker07/28/2026Jul 28, 2026Webinar
NEW
The HOPE Tool Part 2: Driving the Plan & Quality of Care
Victoria Barron
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersVictoria Barron07/30/2026Jul 30, 2026Webinar
NEW
How to Increase Patient Referrals
Susan Keane Baker
Executive LeadershipSusan Keane Baker08/12/2026Aug 12, 2026Webinar
NEW
The Hospice Final Rule & 2027 Quality Update
Melinda A. Gaboury
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury08/25/2026Aug 25, 2026Webinar
NEW
Why Life Review Should Be a Home Health & Hospice Priority
Brad Brewer
Executive LeadershipBrad Brewer10/27/2026Oct 27, 2026Webinar
NEW
Strategic Planning: A Must in Today's Healthcare Environment
Kathy Ahearn
Executive LeadershipKathy Ahearn10/28/2026Oct 28, 2026Webinar
NEW Online Volunteer Training Program
Gary Gardia
Bereavement, Compliance, Directors, Executive Leadership, Human Resources, Volunteer ManagersGary GardiaCourseOn-DemandCourse
Breaking Barriers & Honing Hospice Access
Kurt Kazanowski
Bereavement, Business Development, Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Marketing, Social WorkersKurt KazanowskiOn-DemandStreamed
Nov 3, 2025Webinar
Exceptional Leaders Empowering Others to Do the Right Thing
Susan Keane Baker
Executive LeadershipSusan Keane BakerOn-DemandStreamed
Oct 29, 2025Webinar
Hospice Volunteer Coordinators: Roles & Requirements
Kathy Ahearn
Executive LeadershipKathy AhearnOn-DemandStreamed
Oct 28, 2025Webinar
Creating High Performers from New Hires: Successful Onboarding Redefined 
Joanna Pera
Executive Leadership, Professional DevelopmentJoanna PeraOn-DemandStreamed
Oct 27, 2025Webinar
Continuous Care: Compliantly Identifying & Using This Level of Care
Jen Kiehl-Miller
Executive LeadershipJen Kiehl-MillerOn-DemandStreamed
Oct 23, 2025Webinar
Crucial Critical Thinking: Taking a Second Look at Long-Held Myths & Inconsistencies
Gary Gardia
Bereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & Specials, Chaplains & Spiritual CaregiversGary GardiaOn-DemandStreamed
Sep 30, 2025WebinarSale
Controlling Costs: Managing Expenses in a Patient-Centered Way
Jen Kiehl-Miller
Executive LeadershipJen Kiehl-MillerOn-DemandStreamed
Sep 23, 2025Webinar
Developing a Professional Hospice Sales Model
Kurt Kazanowski
Business Development, Executive Leadership, MarketingKurt KazanowskiOn-DemandStreamed
Sep 4, 2025Webinar
Treating Emotional & Spiritual Distress: Approaches & Interventions
Gary Gardia
Bereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandStreamed
Sep 3, 2025Webinar
Home Health VBP: Finishing Strong in 2025
Diane Link
Executive Leadership, Sales & SpecialsDiane LinkOn-DemandStreamed
Aug 27, 2025WebinarSale
Why Hospices Fail: Lessons Learned
Jen Kiehl-Miller, Greg Grabowski
Executive LeadershipJen Kiehl-Miller, Greg GrabowskiOn-DemandStreamed
Aug 26, 2025Webinar
It's Not OK: Sexual Harassment in Healthcare
Diane Link
Clinical Management, Directors, Executive Leadership, Human Resources, Sales & SpecialsDiane LinkOn-DemandStreamed
Aug 5, 2025WebinarSale
Watch What You Say! How Words & Approaches Influence Outcomes
Gary Gardia
Bereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & SpecialsGary GardiaOn-DemandStreamed
Jul 16, 2025WebinarSale
Updated HOPE Guidance: Unpacking the HOPE Tool Changes
Victoria Barron
Clinical Management, Compliance, Directors, Executive Leadership, NursingVictoria BarronOn-DemandStreamed
Jul 2, 2025Webinar
The Seven Pillars of Hospice Growth
Kurt Kazanowski
Business Development, Executive Leadership, MarketingKurt KazanowskiOn-DemandStreamed
Jul 1, 2025Webinar
Denial: Misdiagnosed & Misunderstood
Gary Gardia
Bereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Social Workers & Spiritual Caregivers, Volunteer Managers, Social WorkersGary GardiaOn-DemandStreamed
Jun 5, 2025Webinar
Hospice Management & Operations: The Savvy Businessperson's Guide
Jen Kiehl-Miller, Greg Grabowski
Executive LeadershipJen Kiehl-Miller, Greg GrabowskiOn-DemandStreamed
Jun 3, 2025Webinar
Managing Patient & Family Expectations
Susan Keane Baker
Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social WorkersSusan Keane BakerOn-DemandStreamed
May 22, 2025Webinar
A Balanced Hospice Dashboard - Key Data to Aid in Running a Better Business
Jen Kiehl-Miller, Greg Grabowski
Executive LeadershipJen Kiehl-Miller, Greg GrabowskiOn-DemandStreamed
Apr 30, 2025Webinar
Increasing Staff Retention & Reducing Turnover
Diane Link
Executive LeadershipDiane LinkOn-DemandStreamed
Mar 20, 2025Webinar
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