Hospice Volunteer Coordinators: Roles & Requirements

Home Care Home Health Hospice Palliative Care Executive Leadership

On-Demand Webinar

StreamedOct 28, 2025Duration90 minutes

Unlimited & shareable access starting
two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

Hospice Volunteer Coordinator Roles, Requirements, and Training

The hospice volunteer coordinator plays a key, significant role within the hospice organization and the hospice care team.

A hospice volunteer coordinator plays a vital role in recruiting, training, and supporting volunteers who enhance the patient and family experience. Understanding the responsibilities, qualifications, and educational requirements of a volunteer coordinator hospice program can help organizations build stronger volunteer teams and improve care delivery. Effective hospice volunteer training is essential for long-term program success.

This presentation is excellent for new hospice volunteer coordinators or as a refresher within the agency. Don’t miss this great opportunity to orient a volunteer coordinator to their role and responsibilities.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Explain how the role of the hospice volunteer coordinator supports the regulations
Define key responsibilities related to volunteer recruitment as per the requirements
Understand best practices for managing hospice volunteers
Identify the hospice volunteer coordinator’s reporting responsibilities
Describe how the volunteer coordinator participates in and supports QAPI

Webinar Details

This webinar will review all aspects of the hospice volunteer coordinator’s role and requirements. It will present volunteer tracking and reporting requirements, volunteer recruitment, training, education, and maintenance of volunteer personnel files. It will also review relevant best practices, including participation in IDG and using volunteers with patients and within the agency. FAQs related to volunteers and the volunteer coordinator role will also be addressed.

Hospice Volunteer Training for Coordinators and Volunteers

Successful volunteer programs begin with comprehensive hospice volunteer training. Coordinators should provide structured onboarding, continuing education, and access to hospice training programs that prepare volunteers for patient support, family engagement, and organizational policies. Adequate training for volunteer coordinators will lead to more successful hospice volunteer training.

Professional Development Resources for Volunteer Coordinators

Ongoing education helps coordinators stay informed about industry standards and volunteer management best practices. Hospice webinars, hospice courses online, and other online hospice training opportunities can strengthen leadership skills and improve volunteer retention.

Agencies That Benefit From This Webinar:

Hospice
Home Health
Home Care
Palliative Care

Who Should Attend This Webinar:

This informative session is designed for hospice volunteer coordinators, directors, bereavement coordinators, volunteers, chaplains, DOPCSs, and hospice leadership.

Take-Away Toolkit:

Hospice volunteer coordinator job description
Hospice volunteer job description
Tracking volunteer hours
Training log
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Going Further: Hospice Volunteer Management

Effective hospice volunteer management requires more than recruiting and onboarding volunteers. A successful hospice volunteer manager must balance compliance requirements, volunteer engagement, scheduling, training, retention, and ongoing support. Strong volunteer management practices help hospice organizations build reliable volunteer teams that enhance the patient and family experience.

For coordinators looking to strengthen leadership skills and improve program outcomes, our 2026 Volunteer Management Webinar Series offers practical guidance on volunteer recruitment, supervision, communication, and long-term program development.