Denial: Misdiagnosed & Misunderstood

For a concept so often discussed, most people actually know very little about it. Denial is likely misdiagnosed much of the time, or at least, it’s only partially correct. In addition, many are unaware of how best to respond when actual denial is present. Quick hint: a person’s coping method should never be taken away without skillfully working with them to adopt an alternative strategy. This webinar will explore several “stage or level” models for denial and present and address common behaviors that actually aren’t denial at all. The bulk of the webinar will be spent on discussing skillful ways to intervene.

All team members, admissions staff, and volunteers will benefit from attending. The management and leadership team will also benefit in order to ensure practice consistency organization wide.