Continuous Care: Compliantly Identifying & Using This Level of Care
On-Demand Webinar
StreamedOct 23, 2025Duration60 minutes
- Unlimited & shareable access starting
two business days after live stream - Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Continuous level of care (CLOC) is the one of the most intensive service levels in hospice — and often the most misconstrued.
This unique webinar will address
a host of relevant issues, including billing, qualifying conditions,
documentation, scheduling, and much more. Don’t miss this opportunity to
understand the misunderstood with CLOC.
AFTER THIS
WEBINAR YOU’LL BE ABLE TO:
- Explain the appropriate use of billable continuous level of care versus “crisis care”
- Understand the Medicare Conditions of Participation (CoPs) and Medicare billing rules for CLOC
- Identify qualifying symptoms, scenarios, and processes to transition care levels appropriately
- Implement processes to help the team identify and implement continuous care cases earlier
- Master real-time, defensible documentation that protects your agency from audits and denials
- Describe methods to schedule, staff, and manage continuous care delivery in real-world settings
- Audit your care to ensure compliant billing
WEBINAR DETAILS
This specialized training on CLOC will provide
practical tools and clinical guidance to confidently identify and implement continuous
care, ensuring compliance, financial sustainability, and most importantly,
patient-centered crisis support. Whether a seasoned hospice provider or new to
continuous care, this program will offer clarity, confidence, and actionable
strategies to elevate your team’s ability to pivot quickly and compliantly
during moments that matter most.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
WHO SHOULD ATTEND?
This informative session
is designed for hospice nurses, on-call staff, clinical managers and directors,
intake and admissions coordinators, hospice administrators, and compliance
officers.
TAKE-AWAY TOOLKIT
- Training log
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided, however there are no pre-approved CEs associated with this webinar
NOTE: All
materials are subject to copyright. Transmission, retransmission, or
republishing of any webinar to other agencies or those not employed by your
agency is prohibited. Print materials may be copied for eligible participants
only.
Presented By

Hospice Support Specialists
Other Webinars That Might Interest You

AI Companions for Elder Care: How They Think & How They Can Help
by Jonathan Conradt

A Balanced Hospice Dashboard - Key Data to Aid in Running a Better Business
by Jen Kiehl-Miller, Greg Grabowski

Hospice Admissions Process: What Is & Is Not Required
by Jen Kiehl-Miller

Hospice Eligibility & Skillful Documentation
by Tammy Stewart

Watch What You Say! How Words & Approaches Influence Outcomes
by Gary Gardia

Why Hospices Fail: Lessons Learned
by Jen Kiehl-Miller, Greg Grabowski

Creating High Performers from New Hires: Successful Onboarding Redefined
by Joanna Pera

Leading Change in Your Organization
by Brad Brewer

Controlling Costs: Managing Expenses in a Patient-Centered Way
by Jen Kiehl-Miller

Exceptional Leaders Empowering Others to Do the Right Thing
by Susan Keane Baker
© 2025 FINANCIAL EDUCATION & DEVELOPMENT, INC


