Continuous Care: Compliantly Identifying & Using This Level of Care

October 23, 2025
Live Webinar
DateOct 23, 2025Duration60 minutes
12:00 PM PDT01:00 PM MDT
02:00 PM CDT03:00 PM EDT
  • Unlimited connections for your agency
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions
On-Demand Webinar
  • Unlimited & shareable access starting
    two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions

See Registration Options

Continuous level of care (CLOC) is the one of the most intensive service levels in hospice — and often the most misconstrued.

This unique webinar will address a host of relevant issues, including billing, qualifying conditions, documentation, scheduling, and much more. Don’t miss this opportunity to understand the misunderstood with CLOC.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:
  • Explain the appropriate use of billable continuous level of care versus “crisis care”
  • Understand the Medicare Conditions of Participation (CoPs) and Medicare billing rules for CLOC
  • Identify qualifying symptoms, scenarios, and processes to transition care levels appropriately
  • Implement processes to help the team identify and implement continuous care cases earlier
  • Master real-time, defensible documentation that protects your agency from audits and denials
  • Describe methods to schedule, staff, and manage continuous care delivery in real-world settings
  • Audit your care to ensure compliant billing

WEBINAR DETAILS

This specialized training on CLOC will provide practical tools and clinical guidance to confidently identify and implement continuous care, ensuring compliance, financial sustainability, and most importantly, patient-centered crisis support. Whether a seasoned hospice provider or new to continuous care, this program will offer clarity, confidence, and actionable strategies to elevate your team’s ability to pivot quickly and compliantly during moments that matter most.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice

WHO SHOULD ATTEND?

This informative session is designed for hospice nurses, on-call staff, clinical managers and directors, intake and admissions coordinators, hospice administrators, and compliance officers.

TAKE-AWAY TOOLKIT

  • Training log
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presented By

Jen Kiehl PhotoJen Kiehl-Miller
Hospice Support Specialists
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