Exceptional Leaders Empowering Others to Do the Right Thing

Home Care Home Health Hospice Palliative Care Executive Leadership

On-Demand Webinar

StreamedOct 29, 2025Duration90 minutes

Unlimited & shareable access starting
two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

“Confidence to do the right thing, accountability to get it done.”

Exceptional people don’t hesitate to do the right thing. They readily reach out to others with openness, kindness, and concern. Exceptional leaders help colleagues act on their very best intentions. Empower your leaders with this exceptional training!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Employ a simple tool to align team members’ performance to your organization’s goals and values
Use a customized tool to give recognition that is memorable and meaningful
Implement an internal feedback process for your team using the template provided
Formulate a pre-hire assessment tool to manage applicant expectations
Adopt a quick recognition tool to support staff retention

WEBINAR DETAILS

In order to make responsiveness to patients, clients, families, and coworkers expected and routine, you have to rely on choices your staff members make in each moment of communication. And because you can’t be everywhere at once, you need tools that provide accountability and support to help others act on their best intentions. The program will include:

Three factors that influence discretionary effort and how to use them to inspire colleagues
Best practices of leaders who inspire and energize people about compassionate, reassuring, and personal care
How to overcome the obstacles to consistent rounding with staff
Onboarding techniques to take new colleagues across the first two years when they are at high risk of jumping ship

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

Hospice
Home Health
Home Care
Palliative Care

WHO SHOULD ATTEND?

This informative session is designed for any leader who wants to maximize the engagement and performance of their team.

TAKE-AWAY TOOLKIT

Pre-hire assessment for job applicants to complete for a better hiring fit
Recognition preferences template
Accountability tool for team members to live your organizational values
An internal feedback survey with ties to higher CAHPS scores
Leader coaching template for thoughtful choices
A quick recognition tool to help colleagues know their work matters – a key retention factor
Training log
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.