The Anatomy of a High-Performing Inquiry-to-Admission Referral Process
March 13, 2025
Live Webinar
DateMar 13, 2025Duration90 minutes
12:00 PM PDT01:00 PM MDT
02:00 PM CDT03:00 PM EDT
- Unlimited connections for your agency
- Available on desktop, mobile & tablet
-
Take-away toolkit
- Presenter’s contact info for questions
On-Demand Webinar
- Unlimited & shareable access starting
two business days after live stream - Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Hold on to your seat!
This session will challenge
traditional thinking about the inquiry-to-admission referral process and its
role in service excellence. It will explain the ways a high-performing method
can bring growth and how you can turn referrals into actual admissions by
mastering five essential elements. Join us for an admission “anatomy” lesson!
AFTER THIS
WEBINAR YOU’LL BE ABLE TO:
- Describe how important the referral inquiry to admission process is to service excellence and growth
- Explain the functioning of the five key elements in the referral-to-admission process
- Identify how a high-performing referral-to-admission process indicates a strong culture of growth
- Distinguish the difference between a passive and active referral inquiry-to-admission process
- Use a 90-day pending list to increase your census
WEBINAR DETAILS
Why spend one more dollar to make the phone ring
more than it already does if you cannot convert the inquiries coming your way?
The front-end referral inquiry that starts a business
relationship is the lifeblood of any organization, healthcare or not! This
webinar will explain the progression of a referral inquiry to the admission
process for hospice and homecare. Five key elements will be explored:
- Knowing you are capturing all referral inquiries
- Creating an intense sense of urgency
- A well-developed eligibility process
- A 90-day pending list and work process
- Organizational commitment and wisdom
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
- Palliative Care
WHO SHOULD ATTEND?
This informative session
is designed for owners, executive directors /administrators, directors of
intake/referrals, directors of business development and marketing, intake
staff, liaisons, sales staff, and directors of clinical services.
TAKE-AWAY TOOLKIT
- Training log
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided, however there are no pre-approved CEs associated with this webinar
NOTE: All
materials are subject to copyright. Transmission, retransmission, or
republishing of any webinar to other agencies or those not employed by your
agency is prohibited. Print materials may be copied for eligible participants
only.
Presented By
© 2025 FINANCIAL EDUCATION & DEVELOPMENT, INC