Printable Webinar Schedule

Series

2019 New Volunteer Manager Series

Series

2019 Conditions of Participation Series

Series

2019 Agency Success & Leadership Excellence Series

Series

2019 Partnership Series

Series

2019 Hospice Billing Series

Series

2019 Compliance Series for Non-Clinical Staff

Series

2019 Social Worker & Chaplain Series

Series

2020 Patient-Driven Groupings Model Series

Series

2020 Hospice Billing Series

Recorded
Webinar
2/5/15

Program Management: Core Volunteer Manager Competencies

Recorded
Webinar
2/24/15

From Touchy to Touching: Talking About the Dying Process

Recorded
Webinar
5/28/15

Ethical Issues: Professional Boundaries & Pitfalls for Hospices

Recorded
Webinar
6/4/15

Education/Training: Ensuring Prepared & Confident Volunteers

Recorded
Webinar
5/26/16

Is That Really True? Taking a Second Look at Long-Held Hospice Myths & Inconsistencies

Recorded
Webinar
10/6/16

Working with the Challenging Volunteer: Coaching, Redirecting & Terminating

Recorded
Webinar
11/3/16

Mistakes Happen! Cultivating Skills Necessary for Recovery

Recorded
Webinar
4/27/17

Focus on Volunteers: Multi-Generational Perspectives, Programming & Services

Recorded
Webinar
7/20/17

Monitoring Employees' Work-Related & Personal Social Media: Why? How? Is It Legal & Ethical?

Recorded
Webinar
9/1/17

Common Hospice Diseases & Conditions: An Overview for Hospice Volunteers

Recorded
Webinar
9/5/17

Pain & Symptom Management: The Hospice Volunteer Perspective

Recorded
Webinar
9/6/17

Volunteering with Patients Who Have Alzheimer’s Disease & Dementia

Recorded
Webinar
9/13/17

Universal Precautions & Hand Washing for Hospice Volunteers

Recorded
Webinar
3/1/18

Volunteer Manager Series: Expanding Volunteer Services Outside the Box & Meeting Your Five Percent Requirement

Recorded
Webinar
3/15/18

Volunteer Manager Series: Asserting Your Value as a Volunteer Manager!

Recorded
Webinar
4/5/18

Volunteer Manager Series: Raising the Bar for Volunteer Feedback: Surveys, Exit Interviews & Committee Involvement

Recorded
Webinar
9/6/18

Recognizing & Overcoming Unconscious/Implicit Bias

Recorded
Webinar
1/1/19

2019 Volunteer Appreciation Event Package

Recorded
Webinar
1/3/19

Hospice 101 – Essentials for New Staff

Recorded
Webinar
1/31/19

New Volunteer Manager Series: Common Challenges & FAQs for New Hospice Volunteer Managers

Recorded
Webinar
2/7/19

Conducting Mock Surveys to Assess Survey Readiness

Recorded
Webinar
2/14/19

New Volunteer Manager Series: Establishing Priorities When Volunteer Managers Wear Multiple Hats

Recorded
Webinar
2/28/19

New Volunteer Manager Series: Getting & Keeping Volunteers: The Ongoing Recruitment Dilemma

Recorded
Webinar
6/6/19

Effectively Managing Hospice Live Discharges Part 2: Eligibility Assessment, Documentation, Discharge Planning & the Care Continuum

Recorded
Webinar
6/13/19

Agency Success & Leadership Excellence Series: Hire Well, Live Well™ – Minimizing Turnover & Maximizing Productivity

Recorded
Webinar
6/18/19

How to Develop & Implement a Palliative Care Program

Recorded
Webinar
6/20/19

False Claims Act: Fraud & Abuse Update

Recorded
Webinar
6/27/19

The Great Ethical Challenge: Over-Involved Versus Under-Involved

Recorded
Webinar
7/9/19

Partnership Series: Building Strong & Compliant Skilled-Nursing Partnerships

Recorded
Webinar
7/11/19

The IDG Meeting: It Takes a Special Skill Set

Recorded
Webinar
7/18/19

Partnership Series: Building Strong & Compliant Hospital Partnerships

Recorded
Webinar
7/25/19

Hospice Billing Series: Eligibility Requirements & Notice of Election

Recorded
Webinar
8/1/19

Partnership Series: Building Strong & Compliant Assisted-Living Partnerships

Recorded
Webinar
8/8/19

Managing Risk Without Sacrificing Creativity: Challenges Facing Volunteer Managers

Recorded
Webinar
8/15/19

Hospice Billing Series: Details of Medicare Claims Processing

Recorded
Webinar
8/22/19

What Every Hospice & Home Care Provider Should Know About Electronic Protected Health Information & Paper-Based Medical Records

Recorded
Webinar
8/29/19

Hospice 2020 Final Payment Rule & Quality Update

Recorded
Webinar
9/3/19

The Dark Web & Your Organization: Impact, Risks, Strategy

Recorded
Webinar
9/5/19

Avoiding the Top Five Survey Deficiencies

Recorded
Webinar
9/10/19

Hospice Billing Series: Face-to-Face, Hospice Cap & Palliative Care

Recorded
Webinar
9/19/19

Ethical Challenges & Skills: Assessing Suicidal Ideations & Interventions

Recorded
Webinar
9/24/19

Disaster Recovery & Business Continuity

Recorded
Webinar
9/26/19

Compliance Series for Non-Clinical Staff: Compliance for Hospice Bereavement Staff

Recorded
Webinar
10/3/19

How to Soothe, Smooth & Improve Difficult People

Recorded
Webinar
10/10/19

Compliance Series for Non-Clinical Staff: Compliance for Hospice Volunteer Staff

Recorded
Webinar
10/17/19

How to Build an Effective, High-Functioning Leadership Team

Recorded
Webinar
10/24/19

Compliance Series for Non-Clinical Staff: Compliance for Hospice Social Workers & Chaplains

Recorded
Webinar
10/31/19

Avoiding the Top 10 Legal & Compliance Mistakes of Email, Social Media & Other Electronic Communication Tools

Recorded
Webinar
11/5/19

Hospice Compare & HOPE Updates: Improving Agency Service Quality

Recorded
Webinar
11/7/19

Social Worker & Chaplain Series: Psychosocial & Spiritual Acuity Implications for Social Workers & Chaplains

Recorded
Webinar
11/14/19

The Journey of Being Remembered: Legacy & Memory Making for Children, Families & Caregivers

Recorded
Webinar
11/19/19

Hospice & Veterans – Special Considerations for the Heroes Among Us

Recorded
Webinar
11/21/19

Social Worker & Chaplain Series: Psychosocial & Spiritual Aspects of Pain & Suffering In-Depth

Recorded
Webinar
12/5/19

Social Worker & Chaplain Series: Psychological & Spiritual Distress: A Call for Immediate & Skillful Intervention

Tuesday
Dec 10
2019

Creating a Successful Hospice Competency Program

Thursday
Dec 12
2019

Are Your Requirements Scaring Off New Volunteers? Ideas for Streamlining Your Onboarding Process

Thursday
Dec 19
2019

CAHPS Hospice Survey – Best Practices for Improving Scores

Thursday
Jan 9
2020

Marijuana HR Policy & Best Practices: Handling Employee Medical & Recreational Use

Thursday
Jan 16
2020

Palliative Care Insights & Trends Moving into 2020

Thursday
Jan 23
2020

PDGM Part 1 – Overview

Thursday
Jan 30
2020

Payment Reform & OIG Reports: Year-End Recap & Future Projections for Hospice

Thursday
Feb 6
2020

PDGM Part 2 – Coding

Thursday
Feb 13
2020

Hospice 101: Hospice Philosophy, Eligibility and Documentation

Thursday
Feb 20
2020

PDGM Part 3 – Clinical Episode Management

Thursday
Feb 27
2020

Creating a LGBTQ Caring & Inclusive Program

Thursday
Mar 5
2020

Targeted Probe and Educate Hospice Update & PEPPER Reports

Thursday
Mar 12
2020

Create & Maintain a Compliant Marketing Strategy

Thursday
Mar 19
2020

Recruiting & Retaining Millennials, Gen Z & Nexters

Thursday
Mar 26
2020

How to Develop a Sustainable Remote Patient Monitoring Telehealth Program

Thursday
Sep 24
2020

Hospice Billing Series: Part 1 – Eligibility Requirements & Notice of Election

Thursday
Oct 22
2020

Hospice Billing Series: Part 2 – Details of Medicare Claims Processing

Thursday
Oct 29
2020

Hospice Billing Series: Part 3 – Face-to-Face, Hospice CAP & Palliative Care

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We provide hospice webinars on compliance, regulations, volunteer management, human resources, ICD-10, billing, post-acute care & other topics, join our mailing list.