Hospice Volunteer Program Roles, Requirements, Recruitment & More
March 4, 2026
Live Webinar
DateMar 4, 2026Duration90 minutes
12:00 PM PST01:00 PM MST
02:00 PM CST03:00 PM EST
- Unlimited connections for your agency
- Available on desktop, mobile & tablet
-
Take-away toolkit
- Presenter’s contact info for questions
On-Demand Webinar
- Unlimited & shareable access starting
two business days after live stream - Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Hospice volunteers are a core service, not a “nice to have.”
Is your program strong enough to withstand the next
surveyor’s questions? This focused webinar will walk hospice leaders and
volunteer managers through today’s expectations for a fully functioning
volunteer program, including the 5% requirement, qualifying activities, and
current surveyor hot buttons. Learn the defined roles of the volunteer
director/manager and volunteers, what does and does not qualify toward the 5%,
and the core elements of a Medicare-compliant volunteer training program.
KEY WEBINAR TAKEAWAYS
- Regulations related to a hospice volunteer program
- What volunteer activities to include in the 5% cost savings requirement
- Best practices for tracking volunteer hours to meet regulatory requirements
- Enhancing the use of volunteer services through IDT/IDG representation
BONUS MATERIALS
- Volunteer director/coordinator job description
- Volunteer job description
- Volunteer cost savings P&P guidelines
- Tracking and Reporting Volunteer Activities (The Health Group, LLC)
WEBINAR DETAILS
The hospice volunteer
program is a core hospice service. This invaluable session will cover the roles
of the volunteer director/coordinator and volunteers. Join us for a deep dive
on the 5% requirement (including what qualifies), training, recruitment, and
best practices. Frequently asked questions about volunteer activities, files,
mileage, and other compliance considerations will be addressed, ensuring
volunteers effectively support patient care while meeting regulatory standards.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
WHO SHOULD ATTEND?
- Volunteer directors and coordinators
- Volunteers
- Social work /spiritual care
- Bereavement coordinators
- Administrators
- Director of Patient Care Services/Clinical supervisors
TAKE-AWAY TOOLKIT
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Presented By

ALECC, Inc.
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