Manage Content to Maximize Compliance & Minimize Discrimination, Harassment & Hostile Work Environment Claims
April 23, 2026
Live Webinar
DateApr 23, 2026Duration90 minutes
12:00 PM PDT01:00 PM MDT
02:00 PM CDT03:00 PM EDT
- Unlimited connections for your agency
- Available on desktop, mobile & tablet
-
Take-away toolkit
- Presenter’s contact info for questions
On-Demand Webinar
- Unlimited & shareable access starting
two business days after live stream - Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Be proactive and stop risky content before it starts!
It is possible to manage digital communication and
mitigate the increased risk that accompanies the increased use of AI, social
media, and e-collaboration tools in the workplace. Join expert Nancy Flynn to learn
how to implement clear electronic communication policies, define content rules
that ban harassment and discrimination, and use formal guidelines to prevent
posts, messages, and media that can trigger lawsuits or serve as damaging
evidence.
KEY WEBINAR TAKEAWAYS
- E-policies to ban the creating, posting, transmitting, or accessing of content that could trigger lawsuits, serve as evidence, or otherwise create costly problems
- Content rules outlawing harassment, discrimination, and incivility of any kind
- When it comes to business records, the content is what counts
BONUS MATERIALS
- From Email to Zoom: Netiquette Rules to Manage Content
- Records Retention Rules: Best Practices for Preserving, Protecting, Producing & Purging E-Business Records
- Confidential & Sensitive Information Policy for the Healthcare Industry
WEBINAR DETAILS
The adoption of AI, social media, and e-collaboration tools has ramped up electronic risks, including discrimination, harassment, and hostile work environment claims. No longer restricted to inappropriate email and unmanaged web surfing, employees (accidentally and intentionally) share unlawful, impolite, and unprofessional content that defames patients, maligns managers, bullies colleagues, exposes secrets, and violates HIPAA. Whether on business or personal accounts, the results can be disastrous.
When it comes to managing electronic risks, best practices call for the implementation of electronic policies, complete with content rules banning harassment, discrimination, and incivility. According to the EEOC, employees in workplaces without such policies suffer the highest levels of harassment. Attend this webinar to learn how to use formal guidelines to outlaw the creating, posting, transmitting, or accessing of content — text, photos, videos, art — that could trigger lawsuits, serve as smoking-gun evidence in litigation, or otherwise create costly problems for your organization.
When it comes to managing electronic risks, best practices call for the implementation of electronic policies, complete with content rules banning harassment, discrimination, and incivility. According to the EEOC, employees in workplaces without such policies suffer the highest levels of harassment. Attend this webinar to learn how to use formal guidelines to outlaw the creating, posting, transmitting, or accessing of content — text, photos, videos, art — that could trigger lawsuits, serve as smoking-gun evidence in litigation, or otherwise create costly problems for your organization.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
- Home Care
- Home Health
- Palliative Care
WHO SHOULD ATTEND?
- HR
- Legal
- Compliance
- Marketing
- Records
- IT
- Managers and administrators
- Anyone who writes on behalf of the organization
TAKE-AWAY TOOLKIT
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Presented By

The ePolicy Institute™, Business Writing Institute™ & Marijuana Policy Institute™
Other Webinars That Might Interest You

How to Conduct an Audit to Prepare for Survey or ADR
by Kathy Ahearn

Medicare Compliance Series

Denied? Strategies for Successful Hospice Claim Appeals
by Jen Kiehl-Miller

Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms
by Nancy Flynn

The HOPE Tool Part 1: General Conventions, Submission Requirements & Meeting the Compliance Threshold
by Tammy Stewart

2026 Medicare Compliance Hospice Team Series: Hospice Bereavement Program Structure, POCs, Risks & Best Practices
by Kathy Ahearn

CoPs & Emergency Preparedness: Creating a Compliant Emergency Management Plan
by Kathy Ahearn

Hospice Documentation Audits: Process & Best Practices
by Kathy Ahearn

Medicare Review Success: Avoid Top Denials & Strengthen Documentation
by Jen Kiehl-Miller

Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE, ARD & SMRC
by Jen Kiehl-Miller
© 2026 FINANCIAL EDUCATION & DEVELOPMENT, INC


