Volunteer Inservices & Support: Overlooked Retention Opportunities

March 12, 2026
Live Webinar
DateMar 12, 2026Duration60 minutes
12:00 PM PDT01:00 PM MDT
02:00 PM CDT03:00 PM EDT
  • Unlimited connections for your agency
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions
On-Demand Webinar
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    two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions

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Keep the volunteers you worked so hard to recruit.

Learn how intentional inservices and one‑on‑one support can turn “revolving door” volunteers into a stable, committed hospice team. If it feels like you’re losing volunteers as fast as you gain them, it may be a sign they are not feeling fulfilled, supported, or growing in their roles. This webinar will show volunteer managers how to use substantive ongoing education, targeted coaching, and individualized retention plans to keep volunteers engaged, confident, and connected to the mission.

KEY WEBINAR TAKEAWAYS
  • The importance of providing high quality initial and ongoing volunteer education
  • Several ways to create substantive volunteer inservices
  • Three ways to provide virtual and self-study inservices
  • Two models that promote volunteer support and retention at the same time
  • Five retention opportunities you may be missing

BONUS MATERIALS

  • Volunteer program assessment exercise
  • List of inservice topics and ideas
  • Detailed “Aggressive Retention” guide
  • Handout with additional lecture notes
  • Links for additional learning opportunities

WEBINAR DETAILS

If it feels like you’re losing volunteers as fast as you can get them, stop and take a look at what is going wrong. Volunteers may be leaving because they are not feeling fulfilled or engaged but never fret - there are many things we can do to keep volunteers excited and connected to this work. One way to retain good volunteers is through the provision of quality ongoing education. Another is by providing skillful and targeted coaching and guidance along the way. In this webinar, we’ll look closely at providing substantive inservices as well as how to create a retention plan for each volunteer that focuses on guiding them to achieve their desired goals.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice

WHO SHOULD ATTEND?

  • Volunteer managers
  • Senior leadership
  • Volunteers in key position

TAKE-AWAY TOOLKIT

  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

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