Creating New & Innovative Services with Volunteers

Volunteer Managers

On-Demand Webinar

StreamedJan 8, 2026Duration60 minutes

Unlimited & shareable access starting
two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

Say goodbye to boring job titles like “patient care volunteer” or “office volunteer”!

Learn how to design exciting volunteer opportunities that energize your team and make a real impact on patient and family care. Discover a proven 7-step process to create programs that attract top volunteers and keep them engaged everywhere you look.

KEY WEBINAR TAKEAWAYS

Site applicable Medicare regulations
How program expansion can help you get beyond the 5% requirement
The importance of conducting a needs assessment
Adding volunteer programs contributes to better overall patient care
Which programs can contribute directly to marketing and increased admissions
How to apply the included sample materials to your own new program development

BONUS MATERIALS

Volunteer program assessment exercise
Step-by-step guide for creating new programs and services
Sample needs assessment format
Sample program policies, procedures, and position descriptions
Guidelines for program evaluation
Handout with additional lecture notes
Links for additional learning opportunities

WEBINAR DETAILS

The best way to attract and keep volunteers is to make your program look better than all the others right from the start! A great way to do this is by having many ways volunteers can participate and by utilizing attractive job titles. The goal is to have volunteers everywhere we look. In this webinar we will focus exclusively on the many different ways we can utilize volunteers in all areas of care and service. We will look closely at the 7-step process you will want to utilize to develop new programs and then explore the long list of programming options from which to choose.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

Hospice

WHO SHOULD ATTEND?

Hospice volunteer managers
Members of the senior leadership team who have a role in volunteer program oversight

TAKE-AWAY TOOLKIT

Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.