Upcoming Webinars

Creating AI Policy to Minimize ChatGPT Risks, Manage Use & Maximize Compliance

Hospice Volunteer Coordinators: Roles & Requirements

Exceptional Leaders Empowering Others to Do the Right Thing

Personality Disorders & Challenging Personalities: Clients & Team Members

De-escalating Volatile Situations with Clients & Coworkers

AI Companions for Elder Care: How They Think & How They Can Help

The One Big Beautiful Bill Act: Impact on Hospice, Home Health, Home Care & Palliative Care

Preparing Family Caregivers for the Death and Bereavement Experience

Understanding a Child's Reaction to Illness & Death

Palliative Care Part 1: Is a Community-Based Program Right for Your Agency?

Family Estrangement & Peacemaking for Home Health & Hospice Patients

Palliative Care Part 2: Designing & Implementing a Community-Based Program

Emotional Intelligence Part 3: Social Awareness (Complimentary)

Developing a Professional Hospice Sales Model

It's Not OK: Sexual Harassment in Healthcare

Post-Survey Corrective Action Steps: Where to Start

The Essential Role of Confidence in Sales

The Seven Pillars of Hospice Growth

Workplace Violence: Empowering Staff to Recognize & De-escalate Risk

Emotional Intelligence Part 2: Self Management (Complimentary)

CoPs & Emergency Preparedness: Creating a Compliant Emergency Management Plan

Empowering People Coping with a Terminal Condition

CoPs & Infection Control & Prevention: Implementing an Effective Surveillance Program

Managing Patient & Family Expectations

Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms

Navigating Difficult Conversations with Confidence & Compassion

Best Practices for Responding to an ADR

Increasing Staff Retention & Reducing Turnover

Length-of-Stay Approaches & Issues

Emotional Intelligence Part 1: Self Awareness (Complimentary)

Employee Discipline: Steps, Coaching, Making Difficult Conversations Successful & More

Marijuana Policy & Best Practices: Handling Employee & Patient Medical & Recreational Use at Work & at Home

Cultural Competency: Religious & Spiritually Diverse Practices in Death, Dying & Bereavement

Elements of Electronic Writing Style: Email, Social Media & More, Including Critique of Your Own Writing Sample

Alzheimer’s Disease & Related Disorders (ADRD) Training for Volunteers