The Challenging Volunteer: Coaching In or Coaching Out?

October 1, 2026
Live Webinar
DateOct 1, 2026Duration90 minutes
12:00 PM PDT01:00 PM MDT
02:00 PM CDT03:00 PM EDT
  • Unlimited connections for your agency
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions
On-Demand Webinar
  • Unlimited & shareable access starting
    two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions

See Registration Options

Lead difficult volunteer conversations with confidence, compassion, and clarity.

This practical webinar will equip volunteer managers with proven coaching strategies to improve performance, redirect concerning behaviors, and confidently determine when it is time to coach a volunteer in or coach a volunteer out.

KEY WEBINAR TAKEAWAYS
  • The top 5 reasons we think we can’t confront or terminate a volunteer
  • A list of common behaviors that we absolutely must confront
  • Ways to redirect negative behaviors
  • Coaching skills that reinforce positive behaviors and eliminate negative ones
  • When all else fails, how to terminate a volunteer while minimizing the fallout  (hopefully!)

BONUS MATERIALS

  • Sample policy/procedure
  • Checklist to ensure you have covered all bases before termination
  • Links to useful online guides
  • Handout with additional lecture notes and additional resources for more information  

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:


  • Hospice
  • Home Care
  • Home Health
  • Palliative Care

WHO SHOULD ATTEND?

  • Volunteer managers
  • Volunteers in key positions
  • Senior leadership

TAKE-AWAY TOOLKIT

  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

© 2026 FINANCIAL EDUCATION & DEVELOPMENT, INC