The High Producer’s Paradox: Managing Top Performers Who Deliver Results but Resist Direction
On-Demand Webinar
StreamedJul 13, 2026Duration60 minutes
- Unlimited & shareable access starting
two business days after live stream - Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
What if your top performer is also your biggest leadership risk?
When results look strong, it is easy to ignore the
behaviors quietly damaging your team — but the cost of that silence adds up
fast. It is time to redefine
success, hold every performer accountable, and lead with the clarity your
culture depends on — because what you tolerate today is shaping who stays, who
leaves, and what your team becomes.
KEY WEBINAR TAKEAWAYS
- The high performer paradox: recognizing behaviors that signal misalignment between results and team impact
- Redefining performance standards to include not just results, but behavior and contribution to team culture
- A structured approach to accountability conversations that addresses behavior without escalating conflict
- Leadership practices that eliminate exceptions, reinforce expectations, and protect team engagement and trust
BONUS MATERIALS
- High Performer Accountability Framework (quick-use guide)
- The Leadership Reality Check: What are you tolerating? (self-audit tool)
WEBINAR DETAILS
High performers drive
results — but what happens when their behavior starts to erode the very team
they are meant to elevate? In this compelling and highly practical webinar, we’ll
explore the leadership dilemma of managing the top producer who consistently
delivers numbers while quietly disrupting culture, collaboration, and trust.
Through real-world insight and immediately applicable strategies, you’ll learn
how to move beyond performance-only thinking and redefine what true success
looks like on your team.
You’ll uncover the hidden
organizational costs of overlooking behavior, including disengagement, loss of
top talent, and diminished leadership credibility. More importantly, you’ll
gain clear, actionable techniques to address challenging behaviors directly,
hold even your highest performers accountable, and restore consistency across
your team.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
- Home Care
- Home Health
- Palliative Care
WHO SHOULD ATTEND?
- Sales manager
- Director of sales
- Business development manager
- Regional sales manager
- Director of operations
- Executive director
- Operations manager
TAKE-AWAY TOOLKIT
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Presented By

Powered By Pera
Other Webinars That Might Interest You

How One-on-One Employee Meetings Drive Performance & Engagement
by Joanna Pera

Navigating the Hospice Cap: Strategies for Compliance & Financial Stability
by Jen Kiehl-Miller, Jason Almiro

Hospice Management & Operations: The Savvy Businessperson's Guide
by Jen Kiehl-Miller, Greg Grabowski

Denial: Misdiagnosed & Misunderstood
by Gary Gardia

Developing a Professional Hospice Sales Model
by Kurt Kazanowski

Cracking the Referral Code: How to Be the Hospice They Choose
by Jen Kiehl-Miller

The Leadership Skill No One Teaches: Managing Conflict with Confidence & Professionalism
by Joanna Pera

Veterans Service & Care Series: Honoring Veterans’ Healthcare Decisions
by Gary Gardia

Developing Top-Flight Telephone Rapport: The Importance of Impression Management
by Susan Keane Baker

Palliative Care Part 2: Designing & Implementing a Community-Based Program
by Kathy Ahearn
© 2026 FINANCIAL EDUCATION & DEVELOPMENT, INC


