Mobile Device Risks, Records & Rules: Using Policy to Manage Compliance

Mobile device use has grown riskier, thanks to remote work and AI. Away from the watchful eyes of management, remote workers sometimes play fast-and-loose with mobile conversations and content. Those using ChatGPT to generate text messages risk exposing EPHI, breaching privacy, and triggering legal claims and HIPAA fines. The courts and HIPAA require healthcare companies to preserve and protect PHI and business records.

You also must: (1) Adhere to 2026 HIPAA Privacy and Security Rule updates; (2) obey FCC call and text guidelines; (3) ensure calls and texts with peers, patients, and families are HIPAA-compliant; and (4) manage conversations and content created, transmitted, posted, retained, and deleted via mobile devices. Failure to do so could result in workplace lawsuits, HIPAA fines, disgruntled patients, frustrated families, and lost revenues. Attend this program to learn how best practices-based mobile device policy (coupled with records retention rules and AI guidelines) can help reduce legal risks, increase HIPAA compliance, and enhance mobile calls, conversations, and communications.