Veterans Service & Care Series
Live Webinar
- Unlimited connections for your agency
- Available on desktop, mobile & tablet
-
Take-away toolkit
- Presenter’s contact info for questions
On-Demand Webinar
- Unlimited & shareable access starting
two business days after live stream - Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Empower your hospice and home care teams to deliver exceptional, compassionate care that truly honors the service, sacrifice, and healthcare choices of every veteran.
This
three-part Veterans Service & Care Series provides essential strategies to
support and engage those who have served. Gain a deeper understanding of
veterans’ healthcare decisions, explore trauma-informed counseling approaches
for veterans with PTSD, and discover meaningful ways to integrate veteran
volunteers into quality care initiatives. Each session equips providers with
tools to strengthen communication, respect veterans’ unique experiences, and
enhance care outcomes. Ensure your organization delivers the highest standard
of service to those who have given so much.
For 3 webinars: Purchase webinars individually or save 10% with a series!
VETERANS SERVICE & CARE SERIES TOPICS
90-minute webinars – available
live or on-demand
- Honoring Veterans' Healthcare Decisions
- Veterans, PTSD & Trauma-Informed Care Counseling
- Veterans & Volunteers: Challenges & Opportunities for Quality Care
Included Webinars:

Jun 11, 2026Webinar
Honoring Veterans’ Healthcare Decisions
Presenter:Gary Gardia
Of course we honor all healthcare decisions, so what is so unique about veterans? It is about history, potential past trauma, and social isolation that is often present. How good are we at treating both physical and mental health diagnoses that often co-occur? We also know that patience is a critical and therapeutic skill that directly influences patient outcomes and safety, especially with veterans. In this webinar we will explore more effective ways to serve and honor those who have served us.

Jul 16, 2026Webinar
Veterans, PTSD & Trauma-Informed Care Counseling
Presenter:Gary Gardia
As social workers, chaplains, and spiritual care counselors, we need to be knowledgeable and skillful in our work with veterans now at the end of their lives. In the medical world we hear people say that “children cannot be treated as small adults” and likewise, it is important to recognize the unique experiences and needs of our veterans. In this webinar we will explore ways to assist veterans and members of their circles of support to find meaning in life, dying and trauma, as well as learn specific counseling skills that are essential as we provide a more clinical and focused approach to trauma-informed care.

Aug 11, 2026Webinar
Veterans & Volunteers: Challenges & Opportunities for Quality Care
Presenter:Gary Gardia
We all know that volunteers are essential members of the care team and that their contributions universally elevate overall care and patient/family satisfaction. That means we must not overlook the role of the volunteer with our veterans as they face the end of life and bereavement. In this webinar we will take a look at the unique role volunteers can play with veterans to include specific skills, interventions, and opportunities.
Other Webinars That Might Interest You

Updated HOPE Guidance: Unpacking the HOPE Tool Changes
by Victoria Barron

Mistakes Happen: Cultivating Service Recovery Skills
by Gary Gardia

The HOPE Tool Part 2: Driving the Plan & Quality of Care
by Tammy Stewart

Breaking Barriers & Honing Hospice Access
by Kurt Kazanowski

Navigating Difficult Conversations with Confidence & Compassion
by Joanna Pera

Veterans, PTSD & Trauma-Informed Care Counseling
by Gary Gardia

Reporting Numbers, Records & Volunteer Impact Data
by Gary Gardia

Communication, Professionalism, Respect: Creating the Best Relationships
by Susan Keane Baker

Creating an LGBTQ+ Caring, Sensitive & Inclusive Program
by Gary Gardia

Hospice Billing Series: Hospice Eligibility & Notice of Election
by Melinda A. Gaboury
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