Live & On-Demand Training

“What Are You Going to do About This?!” Challenging Situations for Social Workers

Unlock Your Hospital Growth Opportunities

The Medicare Hospice Benefit at 44: A Legacy of Compassion, A Future of Innovation

Motivational Interviewing in Hospice: Creating Goals People Are Truly Motivated to Achieve

Writing Clear, Compliant Email, Including Critique of Your Own Writing Sample

The Challenging Volunteer: Coaching In or Coaching Out?

From Slump to Surge: Break the Sales Slump & Bounce Back Stronger

AAA Community Physician Engagement Strategy

Beyond Empathy: Navigating the Emotional Landscape of Care for the Seriously Ill

Calm, Clear & in Control: The Leader Who Listens: Harnessing Social Awareness to Inspire & Influence

Why Life Review Should Be a Home Health & Hospice Priority

Strategic Planning: A Must in Today's Healthcare Environment

Caring for the Caregiver: Best Practices for Hospice Professionals

Suicidal Ideation or Desire for Hastened Death? Different Motivations with Different Interventions

Toxic Teams: Strategies for Improvement

Cognitive Behavioral Therapy (CBT) & Mindfulness for Distress & Anxiety Management

Leadership Strategies in Times of Trauma, Loss & End-of-Life Care

Language Matters: How the Words We Use Impact Clinical Practice

What Leaders Don’t See: Identifying & Correcting Leadership Blind Spots

Are You Managing…or Micromanaging? A Practical Guide to Letting Go Without Losing Control

The Leadership Skill No One Teaches: Managing Conflict with Confidence & Professionalism

Responding to Patient Avoidance & Defenses

Marijuana Policy & Best Practices: Handling Employee & Patient Medical & Recreational Cannabis Use at Work & Home

The Role of the Psychosocial/Spiritual Teams in Addressing Ethical Dilemmas

Bridging the Generational Divide in the Workplace

Veterans & Volunteers: Challenges & Opportunities for Quality Care

The Power of Differentiation

World-Class Service Excellence: 90 Ideas in 90 Minutes

Mobile Device Risks, Records & Rules: Using Policy to Manage Compliance

Beyond the Mask: Conquering Imposter Syndrome in Professional Life

"No Wrong Way to Grieve": Is That Even True? How to Respond & Intervene Effectively

Veterans, PTSD & Trauma-Informed Care Counseling

The High Producer’s Paradox: Managing Top Performers Who Deliver Results but Resist Direction

Reading Between the Lines: Unpacking Patient Defense Mechanisms in Serious Illness Care

Calm, Clear & in Control: The Leader's Guide to Emotional Self-Mastery

Electronic Business Records: Seven Steps for Effective & Compliant Management

Developing Home Health Care Plans That Meet Regulatory & Billing Requirements

Conveying Sensitive Information: Is There a Right Time & Right Way?

Honoring Veterans’ Healthcare Decisions

Recognizing & Responding to Changes in the Patient Condition

Your Agency's Emergency Management Plan: Emergency Preparedness & the Regulations

The Cost of Caring: Recognizing & Recovering from Compassion Fatigue

Beyond the Bedside: Understanding Moral Distress in Compassionate Practice

Utilizing QAPI Dashboards & QAPI Templates to Streamline Documentation

The Power of Pausing: Debriefing for Clinician Sustainability

QAPI: Digging in the Data

Your Guide to QAPI Success Part 4: Beyond the Basics: Building PIPs That Stick & Succeed

Veterans Service & Care Series

2026 Emotional Intelligence Series

Your Guide to QAPI Success Part 3: Performance Improvement with Practical Data Interpretation