Upcoming Webinars

2026 Emotional Intelligence Series

Your Guide to QAPI Success Part 4: Beyond the Basics: Building PIPs That Stick & Succeed

QAPI: Digging in the Data

Utilizing QAPI Dashboards & QAPI Templates to Streamline Documentation

Your Guide to QAPI Success Part 3: Performance Improvement with Practical Data Interpretation

QAPI Success Series

The "H" Word:  Preparing Team Members to Provide Supportive Hospice Consultations

Your Guide to QAPI Success Part 1: The QAPI 360 Program Intro & Overview

Senior Living Communities: Building a Superior Growth Strategy

New Compensation & Accountability Models for Hospice Marketing Representatives

Mindfulness & Deep Listening as Counseling Techniques

Palliative Care Part 2: Designing & Implementing a Community-Based Program

Family Estrangement & Peacemaking for Home Health & Hospice Patients

How One-on-One Employee Meetings Drive Performance & Engagement 

Palliative Care Part 1: Is a Community-Based Program Right for Your Agency?

Understanding a Child's Reaction to Illness & Death

Preparing Family Caregivers for the Death and Bereavement Experience

AI Companions for Elder Care: How They Think & How They Can Help

PIPs: Developing Effective Performance Improvement Projects

De-escalating Volatile Situations with Clients & Coworkers

Personality Disorders & Challenging Personalities: Clients & Team Members

Exceptional Leaders Empowering Others to Do the Right Thing

Hospice Volunteer Coordinators: Roles & Requirements

Creating High Performers from New Hires: Successful Onboarding Redefined 

ADR Management as Part of Your Corporate Compliance Program

Creating AI Policy to Minimize ChatGPT Risks, Manage Use & Maximize Compliance

Characteristics of Great Clinical Managers

Developing a Professional Hospice Sales Model

Home Health VBP: Finishing Strong in 2025

It's Not OK: Sexual Harassment in Healthcare

Post-Survey Corrective Action Steps: Where to Start

Clinical Managers' Role in Budgeting & KPI

The Essential Role of Confidence in Sales

The Seven Pillars of Hospice Growth

CoPs & Emergency Preparedness: Creating a Compliant Emergency Management Plan

Empowering People Coping with a Terminal Condition

CoPs & Infection Control & Prevention: Implementing an Effective Surveillance Program

Managing Patient & Family Expectations

Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms

Navigating Difficult Conversations with Confidence & Compassion

Best Practices for Responding to an ADR

Increasing Staff Retention & Reducing Turnover

Length-of-Stay Approaches & Issues

Business Development for Clinical Managers

Marijuana Policy & Best Practices: Handling Employee & Patient Medical & Recreational Use at Work & at Home

Cultural Competency: Religious & Spiritually Diverse Practices in Death, Dying & Bereavement

Elements of Electronic Writing Style: Email, Social Media & More, Including Critique of Your Own Writing Sample

Home Health QAPI: Maximizing Compliance & Quality Care

Conducting an Effective Emergency Preparedness Tabletop Exercise

Alzheimer’s Disease & Related Disorders (ADRD) Training for Volunteers