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2026 Advanced Volunteer Management Series
Volunteer Managers
04/07/2026Starting
Apr 7, 2026
Series
QAPI: Digging in the Data
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Tammy Stewart04/08/2026Apr 8, 2026Webinar
Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey
Jen Kiehl-Miller
Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Nursing, Marketing, Social Workers
Jen Kiehl-Miller04/14/2026Apr 14, 2026Webinar
Supporting Medical Directors & Hospice Physicians: Collaboration, Regulations & Best Practices
Kathy Ahearn
Directors
Kathy Ahearn04/15/2026Apr 15, 2026Webinar
Volunteer Leaders: Guiding Volunteers Toward Leadership Roles
Gary Gardia
Volunteer Managers
Gary Gardia05/05/2026May 5, 2026Webinar
Utilizing QAPI Dashboards & QAPI Templates to Streamline Documentation
Diane Link
Clinical Management, Compliance
Diane Link05/07/2026May 7, 2026Webinar
Top 5 Hospice Medical Review Denials
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Tammy Stewart05/12/2026May 12, 2026Webinar
Responding to Medical Audit Reviews
Kathy Ahearn
Regulatory & Reporting
Kathy Ahearn05/13/2026May 13, 2026Webinar
Beyond the Bedside: Understanding Moral Distress in Compassionate Practice
Vickie Leff
Nursing
Vickie Leff05/21/2026May 21, 2026Webinar
Providing High-Level & Targeted Counseling
Gary Gardia
Social Workers
Gary Gardia05/27/2026May 27, 2026Webinar
NEW
Alzheimer’s & Dementia Part 1: Specialized Programming for Volunteers
Gary Gardia
Bereavement, Directors, Volunteer Managers
Gary Gardia06/02/2026Jun 2, 2026Webinar
NEW
Honoring Veterans’ Healthcare Decisions
Gary Gardia
Bereavement, Directors, Executive Leadership, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual Caregivers
Gary Gardia06/11/2026Jun 11, 2026Webinar
NEW
Alzheimer’s & Dementia Part 2: Specialized Programming for Social Workers & Chaplains
Gary Gardia
Bereavement, Directors, Professional Development, Social Workers, Chaplains & Spiritual Caregivers
Gary Gardia06/24/2026Jun 24, 2026Webinar
NEW
The High Producer’s Paradox: Managing Top Performers Who Deliver Results but Resist Direction
Joanna Pera
Business Development, Clinical Management, Executive Leadership, Professional Development
Joanna Pera07/13/2026Jul 13, 2026Webinar
NEW
Veterans, PTSD & Trauma-Informed Care Counseling
Gary Gardia
Bereavement, Directors, Social Workers, Chaplains & Spiritual Caregivers
Gary Gardia07/16/2026Jul 16, 2026Webinar
NEW
“No Wrong Way to Grieve?”: Is that even true? How to Respond & Intervene Effectively
Gary Gardia
Bereavement, Directors, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual Caregivers
Gary Gardia07/21/2026Jul 21, 2026Webinar
NEW
Veterans & Volunteers: Challenges & Opportunities for Quality Care
Gary Gardia
Bereavement, Directors, Volunteer Managers, Chaplains & Spiritual Caregivers
Gary Gardia08/11/2026Aug 11, 2026Webinar
NEW
The Role of the Psychosocial/Spiritual Teams in Addressing Ethical Dilemmas
Gary Gardia
Bereavement, Directors, Social Workers, Chaplains & Spiritual Caregivers
Gary Gardia08/13/2026Aug 13, 2026Webinar
NEW
The Leadership Skill No One Teaches: Managing Conflict with Confidence & Professionalism
Joanna Pera
Business Development, Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development
Joanna Pera08/20/2026Aug 20, 2026Webinar
NEW
Are You Managing…or Micromanaging?: A Practical Guide to Letting Go Without Losing Control
Joanna Pera
Business Development, Clinical Management, Directors, Executive Leadership, Professional Development
Joanna Pera08/26/2026Aug 26, 2026Webinar
NEW
“What Are You Going to do About This?!”: Challenging Situations for Social Workers
Gary Gardia
Directors, Executive Leadership, Social Workers
Gary Gardia08/27/2026Aug 27, 2026Webinar
2026 Hospice Billing Series
Billing
09/01/2026Starting
Sep 1, 2026
Series
2026 Hospice Clinical Manager Best Practice Series
Clinical Management
09/09/2026Starting
Sep 9, 2026
Series
NEW
Motivational Interviewing in Hospice: Creating Goals People Are Truly Motivated to Achieve
Gary Gardia
Bereavement, Clinical Management, Directors, Nursing, Volunteer Managers, Social Workers, Chaplains & Spiritual Caregivers
Gary Gardia09/22/2026Sep 22, 2026Webinar
NEW
The Challenging Volunteer: Coaching In or Coaching Out?
Gary Gardia
Bereavement, Directors, Nursing, Volunteer Managers, Social Workers, Chaplains & Spiritual Caregivers
Gary Gardia10/01/2026Oct 1, 2026Webinar
NEW
What Leaders Don’t See: Identifying & Correcting Leadership Blind Spots
Joanna Pera
Business Development, Clinical Management, Executive Leadership, Professional Development
Joanna Pera12/17/2026Dec 17, 2026Webinar
Free DEMO: Online Volunteer Training Program
Gary Gardia
Volunteer Managers
Gary GardiaCourseOn-DemandCourse
NEW Online Volunteer Training Program
Gary Gardia
Bereavement, Compliance, Directors, Executive Leadership, Human Resources, Volunteer Managers
Gary GardiaCourseOn-DemandCourse
Your Guide to QAPI Success Part 4: Beyond the Basics: Building PIPs That Stick & Succeed
Jen Kiehl-Miller
Compliance
Jen Kiehl-MillerOn-DemandStreamed
Mar 17, 2026
Webinar
NEW
Veterans Service & Care Series
Bereavement, Directors, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual Caregivers
SeriesStarted
Mar 9, 2026
Series
2026 Emotional Intelligence Series
Professional Development
SeriesStarted
Mar 4, 2026
Series
Your Guide to QAPI Success Part 3: Performance Improvement with Practical Data Interpretation
Jen Kiehl-Miller
Compliance
Jen Kiehl-MillerOn-DemandStreamed
Feb 24, 2026
Webinar
NEW
QAPI Success Series
Compliance
SeriesStarted
Feb 20, 2026
Series
Your Guide to QAPI Success Part 2: Laying the Foundation: Data Collection & Tracking for Meaningful PI
Jen Kiehl-Miller
Compliance
Jen Kiehl-MillerOn-DemandStreamed
Feb 10, 2026
Webinar
Volunteer Recruitment & Training
Gary Gardia
Volunteer Managers
Gary GardiaOn-DemandStreamed
Feb 5, 2026
Webinar
Hospice Nurses & Hospice Aides
Kathy Ahearn
Compliance
Kathy AhearnOn-DemandStreamed
Feb 4, 2026
Webinar
The "H" Word:  Preparing Team Members to Provide Supportive Hospice Consultations
Tammy Stewart
Clinical Management, Directors, Nursing, Professional Development, Marketing, Social Workers, Chaplains & Spiritual Caregivers
Tammy StewartOn-DemandStreamed
Feb 3, 2026
Webinar
Your Guide to QAPI Success Part 1: The QAPI 360 Program Intro & Overview
Jen Kiehl-Miller
Compliance
Jen Kiehl-MillerOn-DemandStreamed
Jan 27, 2026
Webinar
2026 Medicare Compliance Hospice Team Series
Compliance
SeriesStarted
Jan 21, 2026
Series
2026 New Volunteer Manager Series
Volunteer Managers
SeriesStarted
Jan 8, 2026
Series
Senior Living Communities: Building a Superior Growth Strategy
Kurt Kazanowski
Business Development, Executive Leadership, Marketing
Kurt KazanowskiOn-DemandStreamed
Dec 17, 2025
Webinar
New Compensation & Accountability Models for Hospice Marketing Representatives
Jen Kiehl-Miller, Greg Grabowski
Executive Leadership
Jen Kiehl-Miller, Greg GrabowskiOn-DemandStreamed
Dec 9, 2025
Webinar
Mindfulness & Deep Listening as Counseling Techniques
Gary Gardia
Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & Specials
Gary GardiaOn-DemandStreamed
Dec 3, 2025
WebinarSale
Hospice Documentation at Every Phase & Level of Care
Diane Link
Nursing
Diane LinkOn-DemandStreamed
Nov 25, 2025
Webinar
Palliative Care Part 2: Designing & Implementing a Community-Based Program
Kathy Ahearn
Directors, Executive Leadership, Marketing, Sales & Specials
Kathy AhearnOn-DemandStreamed
Nov 20, 2025
WebinarSale
Hospice Social Workers Part 2: Obstacles: Time, Dementia-Related Diagnoses & Insufficient Hospice-Specific Skills
Gary Gardia
Directors, Social Workers & Spiritual Caregivers, Social Workers
Gary GardiaOn-DemandStreamed
Nov 19, 2025
Webinar
Family Estrangement & Peacemaking for Home Health & Hospice Patients
Brad Brewer
Executive Leadership, Sales & Specials
Brad BrewerOn-DemandStreamed
Nov 18, 2025
WebinarSale
How One-on-One Employee Meetings Drive Performance & Engagement 
Joanna Pera
Executive Leadership, Professional Development
Joanna PeraOn-DemandStreamed
Nov 17, 2025
Webinar
Palliative Care Part 1: Is a Community-Based Program Right for Your Agency?
Kathy Ahearn
Directors, Executive Leadership, Marketing, Sales & Specials
Kathy AhearnOn-DemandStreamed
Nov 17, 2025
WebinarSale
Understanding a Child's Reaction to Illness & Death
Michael "Kim" Williamson
Social Workers & Spiritual Caregivers, Social Workers, Chaplains & Spiritual Caregivers
Michael "Kim" WilliamsonOn-DemandStreamed
Nov 13, 2025
Webinar
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