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Recognizing & Responding to Changes in the Patient Condition
Kathy AhearnNursingKathy Ahearn06/10/2026Webinar

Honoring Veterans’ Healthcare Decisions
Gary GardiaBereavement, Directors, Executive Leadership, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia06/11/2026Webinar

Coaching Challenging Personalities
Gary GardiaVolunteer ManagersGary Gardia06/16/2026Webinar

Conveying Sensitive Information: Is There a Right Time & Right Way?
Kathy AhearnProfessional DevelopmentKathy Ahearn06/17/2026Webinar

Developing Home Health Care Plans That Meet Regulatory & Billing Requirements
Diane LinkClinical Management, Compliance, NursingDiane Link06/18/2026Webinar

Electronic Business Records: Seven Steps for Effective & Compliant Management
Nancy FlynnComplianceNancy Flynn06/23/2026Webinar

Alzheimer’s & Dementia Part 2: Specialized Programming for Social Workers & Chaplains
Gary GardiaBereavement, Directors, Professional Development, Social Workers, Chaplains & Spiritual CaregiversGary Gardia06/24/2026Webinar

Calm, Clear & in Control: The Leader's Guide to Emotional Self-Mastery
Joanna PeraProfessional DevelopmentJoanna Pera06/25/2026Webinar

The Role of the Social Worker & Chaplain in Pain & Symptom Management
Gary GardiaSocial Workers, Chaplains & Spiritual CaregiversGary Gardia06/30/2026Webinar

Hospice 101: Back to the Basics & Key Concepts
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/01/2026Webinar

CAHPS Hospice Survey: How to Gauge Improvement in Scores
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury07/07/2026Webinar

IDG & the Plan of Care (POC): A Hospice Requirement & Survey Dilemma
Kathy AhearnRegulatory & ReportingKathy Ahearn07/08/2026Webinar

Reading Between the Lines: Unpacking Patient Defense Mechanisms in Serious Illness Care
Vickie LeffSocial Workers, Chaplains & Spiritual CaregiversVickie Leff07/09/2026Webinar

The High Producer’s Paradox: Managing Top Performers Who Deliver Results but Resist Direction
Joanna PeraBusiness Development, Clinical Management, Executive Leadership, Professional DevelopmentJoanna Pera07/13/2026Webinar

HOPE Tool Series
Directors07/14/2026Series
The HOPE Tool Part 1: General Conventions, Submission Requirements & Meeting the Compliance Threshold
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/14/2026Webinar

Hospice Levels of Care: Compliance Qualifications & Documentation
Kathy AhearnComplianceKathy Ahearn07/15/2026Webinar

Veterans, PTSD & Trauma-Informed Care Counseling
Gary GardiaBereavement, Directors, Social Workers, Chaplains & Spiritual CaregiversGary Gardia07/16/2026Webinar

"No Wrong Way to Grieve": Is That Even True? How to Respond & Intervene Effectively
Gary GardiaBereavement, Directors, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia07/21/2026Webinar

Beyond the Mask: Conquering Imposter Syndrome in Professional Life
Joanna PeraProfessional DevelopmentJoanna Pera07/22/2026Webinar

Mobile Device Risks, Records & Rules: Using Policy to Manage Compliance
Nancy FlynnComplianceNancy Flynn07/23/2026Webinar

World-Class Service Excellence: 90 Ideas in 90 Minutes
Susan Keane BakerExecutive LeadershipSusan Keane Baker07/28/2026Webinar

Hospice Live Discharges: The Who, What, When & How
Kathy AhearnRegulatory & ReportingKathy Ahearn07/29/2026Webinar

The HOPE Tool Part 2: Driving the Plan & Quality of Care
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/30/2026Webinar

NEW
2026 Hospice PEPPER Report
Melinda A. GabouryBilling, Clinical Management, Compliance, Directors, Executive Leadership, Regulatory & ReportingMelinda A. Gaboury08/03/2026Webinar

Raising the Bar for Bereavement Programming & Services Part 1: Ensuring the Needs Are Met
Gary GardiaBereavementGary Gardia08/04/2026Webinar

Prioritizing Pain & Symptom Management
Kathy AhearnNursingKathy Ahearn08/05/2026Webinar

The Power of Differentiation
Kurt KazanowskiBusiness DevelopmentKurt Kazanowski08/06/2026Webinar

Bridging the Generational Divide in the Workplace
Joanna PeraProfessional DevelopmentJoanna Pera08/11/2026Webinar

Veterans & Volunteers: Challenges & Opportunities for Quality Care
Gary GardiaBereavement, Directors, Volunteer Managers, Chaplains & Spiritual CaregiversGary Gardia08/11/2026Webinar

The Role of the Psychosocial/Spiritual Teams in Addressing Ethical Dilemmas
Gary GardiaBereavement, Directors, Social Workers, Chaplains & Spiritual CaregiversGary Gardia08/13/2026Webinar

Marijuana Policy & Best Practices: Handling Employee & Patient Medical & Recreational Cannabis Use at Work & Home
Nancy FlynnHuman ResourcesNancy Flynn08/18/2026Webinar

Responding to Patient Avoidance & Defenses
Vickie LeffNursingVickie Leff08/19/2026Webinar

The Leadership Skill No One Teaches: Managing Conflict with Confidence & Professionalism
Joanna PeraBusiness Development, Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional DevelopmentJoanna Pera08/20/2026Webinar

The HOPE Tool Part 3: Where the Change Has Taken Us
Tammy StewartClinical Management, Compliance, Directors, Executive Leadership, Nursing, Regulatory & ReportingTammy Stewart08/24/2026Webinar

NEW
Hospice Sales Compliance: What Reps Can’t Say Anymore
Nikki PattonBusiness Development, Compliance, Directors, Executive Leadership, MarketingNikki Patton08/25/2026Webinar

Are You Managing…or Micromanaging? A Practical Guide to Letting Go Without Losing Control
Joanna PeraBusiness Development, Clinical Management, Directors, Executive Leadership, Professional DevelopmentJoanna Pera08/26/2026Webinar

“What Are You Going to do About This?!” Challenging Situations for Social Workers
Gary GardiaDirectors, Executive Leadership, Social WorkersGary Gardia08/27/2026Webinar

The Hospice Final Rule & 2027 Quality Update
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury08/31/2026Webinar

2026 Hospice Billing Series
Billing09/01/2026Series
Unlock Your Hospital Growth Opportunities
Kurt KazanowskiBusiness Development, Executive Leadership, MarketingKurt Kazanowski09/03/2026Webinar

2026 Hospice Clinical Manager Best Practice Series
Clinical Management09/09/2026Series
Motivational Interviewing in Hospice: Creating Goals People Are Truly Motivated to Achieve
Gary GardiaBereavement, Clinical Management, Directors, Nursing, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia09/22/2026Webinar

The Challenging Volunteer: Coaching In or Coaching Out?
Gary GardiaBereavement, Directors, Nursing, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia10/01/2026Webinar

NEW
Hospice Selling Hospice Eligibility Without Compliance Risk
Nikki PattonBusiness Development, Directors, Executive Leadership, MarketingNikki Patton10/08/2026Webinar

AAA Community Physician Engagement Strategy
Kurt KazanowskiBusiness Development, Executive Leadership, MarketingKurt Kazanowski10/15/2026Webinar

Suicidal Ideation or Desire for Hastened Death? Different Motivations with Different Interventions
Gary GardiaBereavement, Directors, Nursing, Social Workers, Chaplains & Spiritual CaregiversGary Gardia11/12/2026Webinar

Toxic Teams: Strategies for Improvement
Vickie LeffClinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversVickie Leff11/17/2026Webinar

Cognitive Behavioral Therapy (CBT) & Mindfulness for Distress & Anxiety Management
Gary GardiaBereavement, Social Workers, Chaplains & Spiritual CaregiversGary Gardia11/24/2026Webinar

Language Matters: How the Words We Use Impact Clinical Practice
Vickie LeffClinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Social WorkersVickie Leff12/03/2026Webinar
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