Hospice Clinical Manager Series

This webinar will address hospice admission and identify the regulations related to Medicare hospice eligibility and the necessary documentation required for you to manage your team. It will cover the Plan of Care, including updates, which is a key noncompliance area in surveys. You’ll learn about LCDs and what should be documented to support terminality in assessments. The program will also touch on regulations related to hospice aide and homemaker services.

This best-practice program will focus on the management of the hospice team, including what team members are required by the regulations. It will cover the role of the case manager, team expectations, qualifications, and how to conduct an effective IDT that continues to identify hospice Medicare eligibility or an appropriate hospice live discharge. Competencies, oversight, and difficult conversations can often be challenging for new managers. Learn how to empower managers to gain a better skillset to manage their team members by focusing on key areas that support overall agency operations such as qualifications, IDT, expectations, and the hospice process. This presentation will review critical day-to-day elements of leadership to better manage your team and impact agency overall outcomes.

This webinar will cover all aspects of quality reporting and agency reports that all clinical leadership should be aware of and monitoring. Leadership sets the culture tone, and it is critical that new supervisors and managers understand their role in overall quality reporting, agency growth, employee and patient satisfaction, and quality of care measures. The program will explore what impacts hospice ratings and how a manager can guide the team and improve agency scores. It will touch on additional areas of management responsibility, including infection prevention and control and emergency management, and wrap up the series by discussing the final rule and regulatory updates for FY 2026.