Live & On-Demand Training

Bridging the Generational Divide in the Workplace

Veterans & Volunteers: Challenges & Opportunities for Quality Care

The Role of the Psychosocial/Spiritual Teams in Addressing Ethical Dilemmas

Marijuana Policy & Best Practices: Handling Employee & Patient Medical & Recreational Cannabis Use at Work & Home

Responding to Patient Avoidance & Defenses

The Leadership Skill No One Teaches: Managing Conflict with Confidence & Professionalism

Are You Managing…or Micromanaging? A Practical Guide to Letting Go Without Losing Control

“What Are You Going to do About This?!” Challenging Situations for Social Workers

Unlock Your Hospital Growth Opportunities

The Medicare Hospice Benefit at 44: A Legacy of Compassion, A Future of Innovation

The Regulations Clinical Managers Need to Know

Managing Your Hospice Team for Clinical Managers

Motivational Interviewing in Hospice: Creating Goals People Are Truly Motivated to Achieve

Turning Bereavement Into a Strategic Advantage: What Leading Hospice Agencies Do Differently

Writing Clear, Compliant Email, Including Critique of Your Own Writing Sample

FY2027 Updates, HQRP, Emergency Management, Infection Prevention & Control

The Challenging Volunteer: Coaching In or Coaching Out?

Selling Hospice Eligibility Without Compliance Risk

From Slump to Surge: Break the Sales Slump & Bounce Back Stronger

Meeting the Hospice Volunteer Requirement: Recruitment, Retention & Best Practices

AAA Community Physician Engagement Strategy

Beyond Empathy: Navigating the Emotional Landscape of Care for the Seriously Ill

Calm, Clear & in Control: The Leader Who Listens: Harnessing Social Awareness to Inspire & Influence

Why Life Review Should Be a Home Health & Hospice Priority

Strategic Planning: A Must in Today's Healthcare Environment

Leadership Strategies in Times of Trauma, Loss & End-of-Life Care

Suicidal Ideation or Desire for Hastened Death? Different Motivations with Different Interventions

Toxic Teams: Strategies for Improvement

Cognitive Behavioral Therapy (CBT) & Mindfulness for Distress & Anxiety Management

Leadership Strategies in Times of Trauma, Loss & End-of-Life Care

Language Matters: How the Words We Use Impact Clinical Practice

Hospice Objection Handling: “We’re Not Ready Yet”

End-of-Life Closure: The True Heart of Hospice Care

What Leaders Don’t See: Identifying & Correcting Leadership Blind Spots

The Power of Differentiation

Prioritizing Pain & Symptom Management

World-Class Service Excellence: 90 Ideas in 90 Minutes

Mobile Device Risks, Records & Rules: Using Policy to Manage Compliance

Beyond the Mask: Conquering Imposter Syndrome in Professional Life

"No Wrong Way to Grieve": Is That Even True? How to Respond & Intervene Effectively

Veterans, PTSD & Trauma-Informed Care Counseling

The High Producer’s Paradox: Managing Top Performers Who Deliver Results but Resist Direction

Reading Between the Lines: Unpacking Patient Defense Mechanisms in Serious Illness Care

IDG & the Plan of Care (POC): A Hospice Requirement & Survey Dilemma

Calm, Clear & in Control: The Leader's Guide to Emotional Self-Mastery

Alzheimer’s & Dementia Part 2: Specialized Programming for Social Workers & Chaplains

Electronic Business Records: Seven Steps for Effective & Compliant Management

Conveying Sensitive Information: Is There a Right Time & Right Way?

Honoring Veterans’ Healthcare Decisions

Recognizing & Responding to Changes in the Patient Condition