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QAPI: Digging in the Data
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart04/08/2026Apr 8, 2026Webinar
Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey
Jen Kiehl-Miller
Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Nursing, Marketing, Social WorkersJen Kiehl-Miller04/14/2026Apr 14, 2026Webinar
Supporting Medical Directors & Hospice Physicians: Collaboration, Regulations & Best Practices
Kathy Ahearn
DirectorsKathy Ahearn04/15/2026Apr 15, 2026Webinar
If It Wasn't Documented, It Wasn't Done!
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart04/30/2026Apr 30, 2026Webinar
A How-To on High-Performing Hospice Sales
Kurt Kazanowski
Business Development, Directors, Executive Leadership, MarketingKurt Kazanowski05/06/2026May 6, 2026Webinar
Top 5 Hospice Medical Review Denials
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart05/12/2026May 12, 2026Webinar
Alzheimer’s & Dementia Part 1: Specialized Programming for Volunteers
Gary Gardia
Bereavement, Directors, Volunteer ManagersGary Gardia06/02/2026Jun 2, 2026Webinar
NEW
Honoring Veterans’ Healthcare Decisions
Gary Gardia
Bereavement, Directors, Executive Leadership, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia06/11/2026Jun 11, 2026Webinar
Alzheimer’s & Dementia Part 2: Specialized Programming for Social Workers & Chaplains
Gary Gardia
Bereavement, Directors, Professional Development, Social Workers, Chaplains & Spiritual CaregiversGary Gardia06/24/2026Jun 24, 2026Webinar
Hospice 101: Back to the Basics & Key Concepts
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/01/2026Jul 1, 2026Webinar
CAHPS Hospice Survey: How to Gauge Improvement in Scores
Melinda A. Gaboury
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury07/07/2026Jul 7, 2026Webinar
NEW
HOPE Tool Series
Directors07/14/2026Starting
Jul 14, 2026Series
The HOPE Tool Part 1: General Conventions, Submission Requirements & Meeting the Compliance Threshold
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/14/2026Jul 14, 2026Webinar
NEW
Veterans, PTSD & Trauma-Informed Care Counseling
Gary Gardia
Bereavement, Directors, Social Workers, Chaplains & Spiritual CaregiversGary Gardia07/16/2026Jul 16, 2026Webinar
NEW
"No Wrong Way to Grieve": Is That Even True? How to Respond & Intervene Effectively
Gary Gardia
Bereavement, Directors, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia07/21/2026Jul 21, 2026Webinar
The HOPE Tool Part 2: Driving the Plan & Quality of Care
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/30/2026Jul 30, 2026Webinar
NEW
Veterans & Volunteers: Challenges & Opportunities for Quality Care
Gary Gardia
Bereavement, Directors, Volunteer Managers, Chaplains & Spiritual CaregiversGary Gardia08/11/2026Aug 11, 2026Webinar
NEW
The Role of the Psychosocial/Spiritual Teams in Addressing Ethical Dilemmas
Gary Gardia
Bereavement, Directors, Social Workers, Chaplains & Spiritual CaregiversGary Gardia08/13/2026Aug 13, 2026Webinar
NEW
The Leadership Skill No One Teaches: Managing Conflict with Confidence & Professionalism
Joanna Pera
Business Development, Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional DevelopmentJoanna Pera08/20/2026Aug 20, 2026Webinar
NEW
The HOPE Tool Part 3: Where the Change Has Taken Us
Tammy Stewart
Clinical Management, Compliance, Directors, Executive Leadership, Nursing, Regulatory & ReportingTammy Stewart08/24/2026Aug 24, 2026Webinar
The Hospice Final Rule & 2027 Quality Update
Melinda A. Gaboury
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury08/25/2026Aug 25, 2026Webinar
NEW
Are You Managing…or Micromanaging? A Practical Guide to Letting Go Without Losing Control
Joanna Pera
Business Development, Clinical Management, Directors, Executive Leadership, Professional DevelopmentJoanna Pera08/26/2026Aug 26, 2026Webinar
NEW
“What Are You Going to do About This?!” Challenging Situations for Social Workers
Gary Gardia
Directors, Executive Leadership, Social WorkersGary Gardia08/27/2026Aug 27, 2026Webinar
Hospice Eligibility & Notice of Election
Melinda A. Gaboury
Billing, DirectorsMelinda A. Gaboury09/01/2026Sep 1, 2026Webinar
Medicare Hospice Claims Processing & Election Statement
Melinda A. Gaboury
Billing, DirectorsMelinda A. Gaboury09/17/2026Sep 17, 2026Webinar
NEW
Motivational Interviewing in Hospice: Creating Goals People Are Truly Motivated to Achieve
Gary Gardia
Bereavement, Clinical Management, Directors, Nursing, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia09/22/2026Sep 22, 2026Webinar
NEW
The Challenging Volunteer: Coaching In or Coaching Out?
Gary Gardia
Bereavement, Directors, Nursing, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia10/01/2026Oct 1, 2026Webinar
Face-to-Face, Physician Billing & HOPE Compliance
Melinda A. Gaboury
Billing, Compliance, DirectorsMelinda A. Gaboury10/06/2026Oct 6, 2026Webinar
NEW Online Volunteer Training Program
Gary Gardia
Bereavement, Compliance, Directors, Executive Leadership, Human Resources, Volunteer ManagersGary GardiaCourseOn-DemandCourse
NEW
Veterans Service & Care Series
Bereavement, Directors, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversSeriesStarted
Mar 9, 2026Series
Developing, Updating & Implementing an Effective Hospice Plan of Care
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandStreamed
Feb 25, 2026Webinar
The "H" Word:  Preparing Team Members to Provide Supportive Hospice Consultations
Tammy Stewart
Clinical Management, Directors, Nursing, Professional Development, Marketing, Social Workers, Chaplains & Spiritual CaregiversTammy StewartOn-DemandStreamed
Feb 3, 2026Webinar
Lessons Learned from HOPE Tool Implementation
Victoria Barron
Directors, Executive Leadership, Nursing, Professional Development, Volunteer ManagersVictoria BarronOn-DemandStreamed
Jan 28, 2026Webinar
Hospice Eligibility & Skillful Documentation
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandStreamed
Jan 15, 2026Webinar
Hospice Social Workers Part 2: Obstacles: Time, Dementia-Related Diagnoses & Insufficient Hospice-Specific Skills
Gary Gardia
Directors, Social Workers & Spiritual Caregivers, Social WorkersGary GardiaOn-DemandStreamed
Nov 19, 2025Webinar
Palliative Care Part 1: Is a Community-Based Program Right for Your Agency?
Kathy Ahearn
Directors, Executive Leadership, Marketing, Sales & SpecialsKathy AhearnOn-DemandStreamed
Nov 17, 2025WebinarSale
AI Companions for Elder Care: How They Think & How They Can Help
Jonathan Conradt
Business Development, Directors, Executive Leadership, IT Security & Privacy, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Social Workers, Artificial Intelligence, Sales & SpecialsJonathan ConradtOn-DemandStreamed
Nov 10, 2025WebinarSale
Hospice Social Workers Part 1: The Role of the Hospice Social Worker: A Unique & Specialized Focus
Gary Gardia
Directors, Social Workers & Spiritual Caregivers, Social WorkersGary GardiaOn-DemandStreamed
Oct 15, 2025Webinar
Guidance for the New Volunteer Manager Part 2: Policies, Procedures & the Volunteer File
Gary Gardia
Directors, Volunteer ManagersGary GardiaOn-DemandStreamed
Aug 7, 2025Webinar
Guidance for the New Volunteer Manager Part 1: Volunteer Manager Fundamentals
Gary Gardia
Directors, Volunteer ManagersGary GardiaOn-DemandStreamed
Jul 9, 2025Webinar
Updated HOPE Guidance: Unpacking the HOPE Tool Changes
Victoria Barron
Clinical Management, Compliance, Directors, Executive Leadership, NursingVictoria BarronOn-DemandStreamed
Jul 2, 2025Webinar
Utilizing Professional Licensed Volunteers
Gary Gardia
Directors, Volunteer ManagersGary GardiaOn-DemandStreamed
Jun 25, 2025Webinar
Navigating Difficult Conversations with Confidence & Compassion
Joanna Pera
DirectorsJoanna PeraOn-DemandStreamed
May 8, 2025Webinar
All About Volunteer Competencies
Gary Gardia
Directors, Volunteer ManagersGary GardiaOn-DemandStreamed
Apr 24, 2025Webinar
Reporting Numbers, Records & Volunteer Impact Data
Gary Gardia
Directors, Volunteer ManagersGary GardiaOn-DemandStreamed
Apr 10, 2025Webinar
Hospice-Specific Counseling Skills for Chaplains
Gary Gardia
Directors, Social Workers & Spiritual Caregivers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandStreamed
Mar 27, 2025Webinar
Interdisciplinary Teams: Defining & Functioning
Gary Gardia
Bereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social WorkersGary GardiaOn-DemandStreamed
Mar 11, 2025Webinar
Mistakes Happen: Cultivating Service Recovery Skills
Gary Gardia
Bereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandStreamed
Mar 5, 2025Webinar
Creating an LGBTQ+ Caring, Sensitive & Inclusive Program
Gary Gardia
Bereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & SpecialsGary GardiaOn-DemandStreamed
Feb 11, 2025WebinarSale
Self-Assessment: Getting Away from Routine, Task-Focused, End-of-Life Care
Gary Gardia
Bereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Sales & SpecialsGary GardiaOn-DemandStreamed
Jan 28, 2025WebinarSale
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