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A How-To on High-Performing Hospice Sales
Kurt KazanowskiBusiness Development, Directors, Executive Leadership, MarketingKurt Kazanowski05/06/2026Webinar

Top 5 Hospice Medical Review Denials
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart05/12/2026Webinar

NEW
2027 Hospice Proposed Payment Rule & Regulatory Update
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Nursing, Professional Development, Regulatory & ReportingMelinda A. Gaboury05/18/2026Webinar

Alzheimer’s & Dementia Part 1: Specialized Programming for Volunteers
Gary GardiaBereavement, Directors, Volunteer ManagersGary Gardia06/02/2026Webinar

Honoring Veterans’ Healthcare Decisions
Gary GardiaBereavement, Directors, Executive Leadership, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia06/11/2026Webinar

Alzheimer’s & Dementia Part 2: Specialized Programming for Social Workers & Chaplains
Gary GardiaBereavement, Directors, Professional Development, Social Workers, Chaplains & Spiritual CaregiversGary Gardia06/24/2026Webinar

Hospice 101: Back to the Basics & Key Concepts
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/01/2026Webinar

CAHPS Hospice Survey: How to Gauge Improvement in Scores
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury07/07/2026Webinar

NEW
HOPE Tool Series
Directors07/14/2026Series
The HOPE Tool Part 1: General Conventions, Submission Requirements & Meeting the Compliance Threshold
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/14/2026Webinar

Veterans, PTSD & Trauma-Informed Care Counseling
Gary GardiaBereavement, Directors, Social Workers, Chaplains & Spiritual CaregiversGary Gardia07/16/2026Webinar

"No Wrong Way to Grieve": Is That Even True? How to Respond & Intervene Effectively
Gary GardiaBereavement, Directors, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia07/21/2026Webinar

The HOPE Tool Part 2: Driving the Plan & Quality of Care
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/30/2026Webinar

Veterans & Volunteers: Challenges & Opportunities for Quality Care
Gary GardiaBereavement, Directors, Volunteer Managers, Chaplains & Spiritual CaregiversGary Gardia08/11/2026Webinar

The Role of the Psychosocial/Spiritual Teams in Addressing Ethical Dilemmas
Gary GardiaBereavement, Directors, Social Workers, Chaplains & Spiritual CaregiversGary Gardia08/13/2026Webinar

The Leadership Skill No One Teaches: Managing Conflict with Confidence & Professionalism
Joanna PeraBusiness Development, Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional DevelopmentJoanna Pera08/20/2026Webinar

NEW
The HOPE Tool Part 3: Where the Change Has Taken Us
Tammy StewartClinical Management, Compliance, Directors, Executive Leadership, Nursing, Regulatory & ReportingTammy Stewart08/24/2026Webinar

Are You Managing…or Micromanaging? A Practical Guide to Letting Go Without Losing Control
Joanna PeraBusiness Development, Clinical Management, Directors, Executive Leadership, Professional DevelopmentJoanna Pera08/26/2026Webinar

“What Are You Going to do About This?!” Challenging Situations for Social Workers
Gary GardiaDirectors, Executive Leadership, Social WorkersGary Gardia08/27/2026Webinar

The Hospice Final Rule & 2027 Quality Update
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury08/31/2026Webinar

Hospice Eligibility & Notice of Election
Melinda A. GabouryBilling, DirectorsMelinda A. Gaboury09/01/2026Webinar

Medicare Hospice Claims Processing & Election Statement
Melinda A. GabouryBilling, DirectorsMelinda A. Gaboury09/17/2026Webinar

Motivational Interviewing in Hospice: Creating Goals People Are Truly Motivated to Achieve
Gary GardiaBereavement, Clinical Management, Directors, Nursing, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia09/22/2026Webinar

The Challenging Volunteer: Coaching In or Coaching Out?
Gary GardiaBereavement, Directors, Nursing, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia10/01/2026Webinar

Face-to-Face, Physician Billing & HOPE Compliance
Melinda A. GabouryBilling, Compliance, DirectorsMelinda A. Gaboury10/06/2026Webinar

NEW
Suicidal Ideation or Desire for Hastened Death? Different Motivations with Different
Gary GardiaBereavement, Directors, Nursing, Social Workers, Chaplains & Spiritual CaregiversGary Gardia11/12/2026Webinar

NEW
Toxic Teams: Strategies for Improvement
Vickie LeffClinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversVickie Leff11/17/2026Webinar

NEW
Language Matters: How the Words We Use Impact Clinical Practice
Vickie LeffClinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Social WorkersVickie Leff12/03/2026Webinar

NEW Online Volunteer Training Program
Gary GardiaBereavement, Compliance, Directors, Executive Leadership, Human Resources, Volunteer ManagersGary GardiaCourseCourse

If It Wasn't Documented, It Wasn't Done!
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandWebinar

Supporting Medical Directors & Hospice Physicians: Collaboration, Regulations & Best Practices
Kathy AhearnDirectorsKathy AhearnOn-DemandWebinar

Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey
Jen Kiehl-MillerBusiness Development, Clinical Management, Compliance, Directors, Executive Leadership, Nursing, Marketing, Social WorkersJen Kiehl-MillerOn-DemandWebinar

QAPI: Digging in the Data
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandWebinar

Veterans Service & Care Series
Bereavement, Directors, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversSeriesSeries
Developing, Updating & Implementing an Effective Hospice Plan of Care
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandWebinar

The "H" Word: Preparing Team Members to Provide Supportive Hospice Consultations
Tammy StewartClinical Management, Directors, Nursing, Professional Development, Marketing, Social Workers, Chaplains & Spiritual CaregiversTammy StewartOn-DemandWebinar

Lessons Learned from HOPE Tool Implementation
Victoria BarronDirectors, Executive Leadership, Nursing, Professional Development, Volunteer ManagersVictoria BarronOn-DemandWebinar

Hospice Eligibility & Skillful Documentation
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandWebinar

Hospice Social Workers Part 2: Obstacles: Time, Dementia-Related Diagnoses & Insufficient Hospice-Specific Skills
Gary GardiaDirectors, Social WorkersGary GardiaOn-DemandWebinar

Palliative Care Part 1: Is a Community-Based Program Right for Your Agency?
Kathy AhearnDirectors, Executive Leadership, Marketing, Sales & SpecialsKathy AhearnOn-DemandWebinarSale

AI Companions for Elder Care: How They Think & How They Can Help
Jonathan ConradtBusiness Development, Directors, Executive Leadership, IT Security & Privacy, Nursing, Professional Development, Social Workers, Artificial Intelligence, Sales & SpecialsJonathan ConradtOn-DemandWebinarSale

Hospice Social Workers Part 1: The Role of the Hospice Social Worker: A Unique & Specialized Focus
Gary GardiaDirectors, Social WorkersGary GardiaOn-DemandWebinar

Guidance for the New Volunteer Manager Part 2: Policies, Procedures & the Volunteer File
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Guidance for the New Volunteer Manager Part 1: Volunteer Manager Fundamentals
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Updated HOPE Guidance: Unpacking the HOPE Tool Changes
Victoria BarronClinical Management, Compliance, Directors, Executive Leadership, NursingVictoria BarronOn-DemandWebinar

Utilizing Professional Licensed Volunteers
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Navigating Difficult Conversations with Confidence & Compassion
Joanna PeraDirectorsJoanna PeraOn-DemandWebinar

All About Volunteer Competencies
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Reporting Numbers, Records & Volunteer Impact Data
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Hospice-Specific Counseling Skills for Chaplains
Gary GardiaDirectors, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinar
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