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Suicidal Ideation or Desire for Hastened Death? Different Motivations with Different Interventions
Gary GardiaBereavement, Directors, Nursing, Social Workers, Chaplains & Spiritual CaregiversGary Gardia11/12/2026Webinar

Toxic Teams: Strategies for Improvement
Vickie LeffClinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversVickie Leff11/17/2026Webinar

Leadership Strategies in Times of Trauma, Loss & End-of-Life Care
Julie GuistwiteClinical Management, Directors, Executive Leadership, Nursing, Professional DevelopmentJulie Guistwite12/03/2026Webinar

Language Matters: How the Words We Use Impact Clinical Practice
Vickie LeffClinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Social WorkersVickie Leff12/03/2026Webinar

NEW
Mission Under Pressure: Growing Threats Facing Nonprofit Hospices
Kurt KazanowskiBusiness Development, Directors, Professional Development, MarketingKurt Kazanowski12/07/2026Webinar

Hospice Objection Handling: “We’re Not Ready Yet”
Nikki PattonBusiness Development, Directors, Executive Leadership, MarketingNikki Patton12/10/2026Webinar

NEW Online Volunteer Training Program
Gary GardiaBereavement, Compliance, Directors, Executive Leadership, Human Resources, Volunteer ManagersGary GardiaCourseCourse

Selling Hospice Eligibility Without Compliance Risk
Nikki PattonBusiness Development, Directors, Executive Leadership, MarketingNikki PattonOn-DemandWebinar

Face-to-Face, Physician Billing & HOPE Compliance
Melinda A. GabouryBilling, Compliance, DirectorsMelinda A. GabouryOn-DemandWebinar

The Challenging Volunteer: Coaching In or Coaching Out?
Gary GardiaBereavement, Directors, Nursing, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinar

Motivational Interviewing in Hospice: Creating Goals People Are Truly Motivated to Achieve
Gary GardiaBereavement, Clinical Management, Directors, Nursing, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinar

Medicare Hospice Claims Processing & Election Statement
Melinda A. GabouryBilling, DirectorsMelinda A. GabouryOn-DemandWebinar

Hospice Eligibility & Notice of Election
Melinda A. GabouryBilling, DirectorsMelinda A. GabouryOn-DemandWebinar

The Hospice Final Rule & 2027 Quality Update
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. GabouryOn-DemandWebinar

“What Are You Going to do About This?!” Challenging Situations for Social Workers
Gary GardiaDirectors, Executive Leadership, Social WorkersGary GardiaOn-DemandWebinar

Are You Managing…or Micromanaging? A Practical Guide to Letting Go Without Losing Control
Joanna PeraBusiness Development, Clinical Management, Directors, Executive Leadership, Professional DevelopmentJoanna PeraOn-DemandWebinar

Hospice Sales Compliance: What Reps Can’t Say Anymore
Nikki PattonBusiness Development, Compliance, Directors, Executive Leadership, MarketingNikki PattonOn-DemandWebinar

The HOPE Tool Part 3: Where the Change Has Taken Us
Tammy StewartClinical Management, Compliance, Directors, Executive Leadership, Nursing, Regulatory & ReportingTammy StewartOn-DemandWebinar

The Leadership Skill No One Teaches: Managing Conflict with Confidence & Professionalism
Joanna PeraBusiness Development, Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional DevelopmentJoanna PeraOn-DemandWebinar

The Role of the Psychosocial/Spiritual Teams in Addressing Ethical Dilemmas
Gary GardiaBereavement, Directors, Social Workers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinar

Veterans & Volunteers: Challenges & Opportunities for Quality Care
Gary GardiaBereavement, Directors, Volunteer Managers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinar

2026 Hospice PEPPER Report
Melinda A. GabouryBilling, Clinical Management, Compliance, Directors, Executive Leadership, Regulatory & ReportingMelinda A. GabouryOn-DemandWebinar

The HOPE Tool Part 2: Driving the Plan & Quality of Care
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandWebinar

"No Wrong Way to Grieve": Is That Even True? How to Respond & Intervene Effectively
Gary GardiaBereavement, Directors, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinar

Veterans, PTSD & Trauma-Informed Care Counseling
Gary GardiaBereavement, Directors, Social Workers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinar

The HOPE Tool Part 1: General Conventions, Submission Requirements & Meeting the Compliance Threshold
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandWebinar

HOPE Tool Series
DirectorsSeriesSeries
CAHPS Hospice Survey: How to Gauge Improvement in Scores
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. GabouryOn-DemandWebinar

Hospice 101: Back to the Basics & Key Concepts
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandWebinar

Alzheimer’s & Dementia Part 2: Specialized Programming for Social Workers & Chaplains
Gary GardiaBereavement, Directors, Professional Development, Social Workers, Sales & Specials, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinarSale

Honoring Veterans’ Healthcare Decisions
Gary GardiaBereavement, Directors, Executive Leadership, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinar

Alzheimer’s & Dementia Part 1: Specialized Programming for Volunteers
Gary GardiaBereavement, Directors, Volunteer ManagersGary GardiaOn-DemandWebinar

2027 Hospice Proposed Payment Rule & Regulatory Update
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Nursing, Professional Development, Regulatory & ReportingMelinda A. GabouryOn-DemandWebinar

Top 5 Hospice Medical Review Denials
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. GabouryOn-DemandWebinar

A How-To on High-Performing Hospice Sales
Kurt KazanowskiBusiness Development, Directors, Executive Leadership, MarketingKurt KazanowskiOn-DemandWebinar

If It Wasn't Documented, It Wasn't Done!
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandWebinar

Supporting Medical Directors & Hospice Physicians: Collaboration, Regulations & Best Practices
Kathy AhearnDirectorsKathy AhearnOn-DemandWebinar

Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey
Jen Kiehl-MillerBusiness Development, Clinical Management, Compliance, Directors, Executive Leadership, Nursing, Marketing, Social WorkersJen Kiehl-MillerOn-DemandWebinar

QAPI: Digging in the Data
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandWebinar

Veterans Service & Care Series
Bereavement, Directors, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversSeriesSeries
Developing, Updating & Implementing an Effective Hospice Plan of Care
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandWebinar

The "H" Word: Preparing Team Members to Provide Supportive Hospice Consultations
Tammy StewartClinical Management, Directors, Nursing, Professional Development, Marketing, Social Workers, Chaplains & Spiritual CaregiversTammy StewartOn-DemandWebinar

Lessons Learned from HOPE Tool Implementation
Victoria BarronDirectors, Executive Leadership, Nursing, Professional Development, Volunteer ManagersVictoria BarronOn-DemandWebinar

Hospice Eligibility & Skillful Documentation
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandWebinar

Palliative Care Part 2: Designing & Implementing a Community-Based Program
Kathy AhearnDirectors, Executive Leadership, Marketing, Sales & SpecialsKathy AhearnOn-DemandWebinarSale

Hospice Social Workers Part 2: Obstacles: Time, Dementia-Related Diagnoses & Insufficient Hospice-Specific Skills
Gary GardiaDirectors, Social WorkersGary GardiaOn-DemandWebinar

Palliative Care Part 1: Is a Community-Based Program Right for Your Agency?
Kathy AhearnDirectors, Executive Leadership, Marketing, Sales & SpecialsKathy AhearnOn-DemandWebinarSale

AI Companions for Elder Care: How They Think & How They Can Help
Jonathan ConradtBusiness Development, Directors, Executive Leadership, IT Security & Privacy, Nursing, Professional Development, Social Workers, Artificial Intelligence, Sales & SpecialsJonathan ConradtOn-DemandWebinarSale

Hospice Social Workers Part 1: The Role of the Hospice Social Worker: A Unique & Specialized Focus
Gary GardiaDirectors, Social WorkersGary GardiaOn-DemandWebinar

Guidance for the New Volunteer Manager Part 2: Policies, Procedures & the Volunteer File
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar
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