Cracking the Referral Code: How to Be the Hospice They Choose

September 2, 2026
Live Webinar
DateSep 2, 2026Duration60 minutes
12:00 PM PDT01:00 PM MDT
02:00 PM CDT03:00 PM EDT
  • Unlimited connections for your agency
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions
On-Demand Webinar
  • Unlimited & shareable access starting
    two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions

See Registration Options

Become the hospice referral sources trust first. This webinar will show hospice teams how to strengthen relationships, improve communication, deliver exceptional service, and become the clear choice for more referrals.

This webinar will show hospice teams how to strengthen relationships, improve communication, deliver exceptional service, and become the clear choice for more referrals.

KEY WEBINAR TAKEAWAYS
  • How to identify the priorities of physicians, discharge planners, case managers, and other key referral partners, and then tailor your communication, processes, and services to meet their needs
  • Building stronger relationships by demonstrating value through responsiveness, quality, and reliability
  • What referral sources truly look for when choosing a hospice partner
  • Proven communication and response strategies that build trust and loyalty

WEBINAR DETAILS

Behind every hospice admission is a referral source making a choice — and understanding what drives that choice is the key to sustainable growth. This dynamic training will uncover what referral sources really want from hospice providers and how you can position your organization as the clear, trusted choice. Building trusting relationships through exceptional processes, communication, and delivery of care is the key to making your hospice the one referral sources can’t ignore. Learn the code, unlock more opportunities, and grow with confidence.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice

WHO SHOULD ATTEND?

  • C-suite executives, operators, executive directors, and administrators
  • Marketing and business development teammates
  • Clinical managers
  • Compliance managers
  • Quality teammates

TAKE-AWAY TOOLKIT

  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

Jen Kiehl PhotoJen Kiehl-Miller
Hospice Support Specialists
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