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Engage Your Team: Boost Retention & Morale in an Understaffed World
Joanna Pera
Clinical Management, Executive Leadership, Human Resources, Professional Development, Volunteer ManagersJoanna Pera12/12/2022Dec 12, 2022Webinar
Delivering World-Class Service Excellence: 60 Ideas in 60 Minutes
Susan Keane Baker
Business Development, Professional DevelopmentSusan Keane Baker12/13/2022Dec 13, 2022Webinar
Complimentary Professional Development Series
Directors, Executive Leadership, Human Resources, Professional Development, Complimentary01/09/2023Starting
Jan 9, 2023SeriesSale
Self-Awareness: The Foundation of Emotional Intelligence
Joanna Pera
Directors, Executive Leadership, Professional Development, ComplimentaryJoanna Pera01/09/2023Jan 9, 2023WebinarSale
Managing Patient & Family Expectations with Practical Techniques
Susan Keane Baker
Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersSusan Keane Baker02/02/2023Feb 2, 2023Webinar
Motivation: Generate a Spark in Others to Achieve Organizational Success
Joanna Pera
Directors, Executive Leadership, Human Resources, Professional Development, Volunteer ManagersJoanna Pera02/27/2023Feb 27, 2023Webinar
Setting the Boundary for Work/Life Balance
Joanna Pera
Clinical Management, Directors, Executive Leadership, Human Resources, Professional Development, ComplimentaryJoanna Pera04/10/2023Apr 10, 2023WebinarSale
Assertiveness Training for Effective & Clear Communication
Joanna Pera
Executive Leadership, Human Resources, Professional DevelopmentJoanna Pera05/30/2023May 30, 2023Webinar
The Empathy Spectrum: Connect with Patients, Families & Colleagues
Joanna Pera
Executive Leadership, Human Resources, Professional Development, ComplimentaryJoanna Pera07/17/2023Jul 17, 2023WebinarSale
Service Recovery Skills for Handling Complaints with Greater Ease
Susan Keane Baker
Clinical Management, Human Resources, Professional DevelopmentSusan Keane Baker07/27/2023Jul 27, 2023Webinar
Discover Ways to Influence Your Organization, Team & Yourself
Joanna Pera
Directors, Executive Leadership, Human Resources, Professional Development, ComplimentaryJoanna Pera10/23/2023Oct 23, 2023WebinarSale
The Way Forward to MORE Time: How to Manage Your Time, Instead of It Managing You
Debbie Peterson
Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersDebbie PetersonOn-DemandStreamed
Nov 30, 2022Webinar
Emotional Intelligence: A Salesperson Superpower
Joanna Pera
Business Development, Professional Development, MarketingJoanna PeraOn-DemandStreamed
Sep 28, 2022Webinar
Tools for Teams Series
Executive Leadership, Human Resources, Professional DevelopmentSeriesStarted
Jul 19, 2022Series
Give Burnout the Boot: Taking Your Team from Exhaustion to Engagement
Joanna Pera
Directors, Executive Leadership, Human Resources, Professional DevelopmentJoanna PeraOn-DemandStreamed
May 26, 2022Webinar
Expert Techniques on How to Soothe, Smooth & Improve Difficult People
Susan Keane Baker
Executive Leadership, Human Resources, Nursing, Professional DevelopmentSusan Keane BakerOn-DemandStreamed
May 19, 2022Webinar
Influence with Impact: Coaching Employees to Maximize Performance
Joanna Pera
Directors, Executive Leadership, Professional DevelopmentJoanna PeraOn-DemandStreamed
Apr 28, 2022Webinar
Stop the Revolving Door! Strategies to Retain Your Sales Team
Joanna Pera
Business Development, Executive Leadership, Professional Development, MarketingJoanna PeraOn-DemandStreamed
Mar 24, 2022Webinar
How Language Influences Outcomes: What We Say Versus How We Say It
Gary Gardia
Bereavement, Professional Development, Social Workers & Spiritual CaregiversGary GardiaOn-DemandStreamed
Feb 24, 2022Webinar
Creating & Growing an Effective Sales Team
Joanna Pera
Business Development, Executive Leadership, Professional Development, MarketingJoanna PeraOn-DemandStreamed
Feb 17, 2022Webinar
Building a Bridge Between Clinical & Sales Staff
Joanna Pera
Business Development, Executive Leadership, Professional Development, MarketingJoanna PeraOn-DemandStreamed
Jan 20, 2022Webinar
Serve More with Successful Selling Series
Business Development, Directors, Executive Leadership, Professional Development, MarketingSeriesStarted
Jan 20, 2022Series
Influence Positivity & Eliminate Negativity from the Workplace (Complimentary)
Joanna Pera
Directors, Executive Leadership, Human Resources, Professional Development, Volunteer Managers, ComplimentaryJoanna PeraOn-DemandStreamed
Jan 5, 2022WebinarSale
The Secret Ingredient to Success: Emotional Intelligence
Joanna Pera
Directors, Executive Leadership, Human Resources, Professional DevelopmentJoanna PeraOn-DemandStreamed
Oct 28, 2021Webinar
Critical Thinking & Creative Problem-Solving Skills for Leaders
Joanna Pera
Clinical Management, Directors, Executive Leadership, Human Resources, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersJoanna PeraOn-DemandStreamed
Sep 29, 2021Webinar
Delegation: A Core Leadership Skill for Agency Success
Joanna Pera
Clinical Management, Directors, Executive Leadership, Professional Development, Volunteer ManagersJoanna PeraOn-DemandStreamed
Aug 30, 2021Webinar
The Art & Science of Persuasion: Increase Your Influence
Joanna Pera
Clinical Management, Directors, Executive Leadership, Professional DevelopmentJoanna PeraOn-DemandStreamed
Jul 21, 2021Webinar
How to Create a Compassionate Workplace
Joanna Pera
Clinical Management, Directors, Executive Leadership, Human Resources, Professional Development, Social Workers & Spiritual CaregiversJoanna PeraOn-DemandStreamed
Jun 30, 2021Webinar
World Class Service Excellence: 90 Ideas in 90 Minutes!
Susan Keane Baker
Business Development, Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, MarketingSusan Keane BakerOn-DemandStreamed
Jun 10, 2021Webinar
Send It Like You Mean It: Writing Effective Email in the Workplace
Joanna Pera
Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, MarketingJoanna PeraOn-DemandStreamed
May 27, 2021Webinar
Engaging Patients for Meaningful Results in the Face of Change (Complimentary)
Larry Prince
Bereavement, Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, IT Security & Privacy, Nursing, Professional Development, Regulatory & Reporting, Social Workers & Spiritual Caregivers, Volunteer Managers, ComplimentaryLarry PrinceOn-DemandStreamed
Jun 15, 2020WebinarSale
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