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Professional Development
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TitlePresenter(s)AvailableType
Mindfulness & Deep Listening as Counseling Techniques
Gary Gardia
Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers
Gary Gardia12/03/2025Dec 3, 2025Webinar
Emotional Intelligence Part 4: Relationship Management (Complimentary)
Joanna Pera
Professional Development, Complimentary
Joanna Pera12/10/2025Dec 10, 2025WebinarSale
NEW
Hospice Eligibility & Skillful Documentation
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Tammy Stewart01/15/2026Jan 15, 2026Webinar
NEW
The Silent Superpower: Why Great Leaders Listen First
Joanna Pera
Professional Development
Joanna Pera01/22/2026Jan 22, 2026Webinar
NEW
Lessons Learned from HOPE Tool Implementation
Victoria Barron
Directors, Executive Leadership, Nursing, Professional Development, Volunteer Managers
Victoria Barron01/28/2026Jan 28, 2026Webinar
NEW
The "H" Word:  Preparing Team Members to Provide Supportive Hospice Consultations
Victoria Barron
Clinical Management, Directors, Nursing, Professional Development, Marketing, Social Workers, Chaplains & Spiritual Caregivers
Victoria Barron02/03/2026Feb 3, 2026Webinar
NEW
The Motivated Sales Rep: Coaching with Clarity, Empathy & Impact
Joanna Pera
Professional Development
Joanna Pera02/17/2026Feb 17, 2026Webinar
NEW
Developing, Updating & Implementing an Effective Hospice Plan of Care
Victoria Barron
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Victoria Barron02/25/2026Feb 25, 2026Webinar
NEW
Self-Aware, Self-Assured: The First Step to Unstoppable Leadership
Joanna Pera
Professional Development
Joanna Pera03/03/2026Mar 3, 2026Webinar
NEW
2026 Emotional Intelligence Series
Professional Development
03/04/2026Starting
Mar 4, 2026
Series
NEW
Business Writing in the Age of AI: Risks & Rules for AI Writing Tools
Nancy Flynn
Professional Development
Nancy Flynn03/19/2026Mar 19, 2026Webinar
NEW
Communication, Professionalism, Respect: Creating the Best Relationships
Susan Keane Baker
Professional Development
Susan Keane Baker03/25/2026Mar 25, 2026Webinar
NEW
Leave the Drama for Hollywood: Eliminating Gossip, Negativity & Mistrust in the Workplace
Joanna Pera
Professional Development
Joanna Pera04/02/2026Apr 2, 2026Webinar
NEW
QAPI: Digging in the Data
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Tammy Stewart04/08/2026Apr 8, 2026Webinar
NEW
Coaching Conversations: Guiding Staff to Have Greater Impact
Brad Brewer
Professional Development
Brad Brewer04/09/2026Apr 9, 2026Webinar
NEW
Backbone Over Burnout: The Bold Case for Boundaries
Joanna Pera
Professional Development
Joanna Pera04/14/2026Apr 14, 2026Webinar
NEW
If It Wasn't Documented, It Wasn't Done!
Victoria Barron
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Victoria Barron04/30/2026Apr 30, 2026Webinar
NEW
Top 5 Hospice Medical Review Denials
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Tammy Stewart05/12/2026May 12, 2026Webinar
NEW
Developing Top-Flight Telephone Rapport: The Importance of Impression Management
Susan Keane Baker
Professional Development
Susan Keane Baker05/14/2026May 14, 2026Webinar
NEW
Great Grammar in 60 Minutes
Nancy Flynn
Professional Development
Nancy Flynn05/26/2026May 26, 2026Webinar
NEW
The Cost of Caring: Recognizing & Recovering from Compassion Fatigue
Joanna Pera
Professional Development
Joanna Pera06/02/2026Jun 2, 2026Webinar
NEW
How to Help Your Frontline Team Handle Client Disappointment
Susan Keane Baker
Professional Development
Susan Keane Baker06/04/2026Jun 4, 2026Webinar
NEW
Conveying Sensitive Information: Is There a Right Time & Right Way?
Kathy Ahearn
Professional Development
Kathy Ahearn06/17/2026Jun 17, 2026Webinar
NEW
Calm, Clear & in Control: The Leader's Guide to Emotional Self-Mastery
Joanna Pera
Professional Development
Joanna Pera06/25/2026Jun 25, 2026Webinar
NEW
Hospice 101: Back to the Basics & Key Concepts
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Tammy Stewart07/01/2026Jul 1, 2026Webinar
NEW
CAHPS Hospice Survey: How to Gauge Improvement in Scores
Melinda A. Gaboury
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Melinda A. Gaboury07/07/2026Jul 7, 2026Webinar
NEW
The HOPE Tool Part 1: General Conventions, Submission Requirements & Meeting the Compliance Threshold
Victoria Barron
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Victoria Barron07/14/2026Jul 14, 2026Webinar
NEW
Beyond the Mask: Conquering Imposter Syndrome in Professional Life
Joanna Pera
Professional Development
Joanna Pera07/22/2026Jul 22, 2026Webinar
NEW
The HOPE Tool Part 2: Driving the Plan & Quality of Care
Victoria Barron
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Victoria Barron07/30/2026Jul 30, 2026Webinar
NEW
Bridging the Generational Divide in the Workplace
Joanna Pera
Professional Development
Joanna Pera08/11/2026Aug 11, 2026Webinar
NEW
The Hospice Final Rule & 2027 Quality Update
Melinda A. Gaboury
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer Managers
Melinda A. Gaboury08/25/2026Aug 25, 2026Webinar
NEW
Writing Clear, Compliant Email, Including Critique of Your Own Writing Sample
Nancy Flynn
Professional Development
Nancy Flynn09/24/2026Sep 24, 2026Webinar
NEW
From Slump to Surge: Break the Sales Slump & Bounce Back Stronger
Joanna Pera
Professional Development
Joanna Pera10/13/2026Oct 13, 2026Webinar
NEW
Working Alongside Challenging Personalities
Gary Gardia
Professional Development
Gary Gardia10/20/2026Oct 20, 2026Webinar
NEW
Calm, Clear & in Control: The Leader Who Listens: Harnessing Social Awareness to Inspire & Influence
Joanna Pera
Professional Development
Joanna Pera10/22/2026Oct 22, 2026Webinar
NEW
Beyond the Check-In: Transforming One-on-Ones into Impactful Leadership Moments That Drive Performance
Joanna Pera
Professional Development
Joanna Pera11/10/2026Nov 10, 2026Webinar
NEW
The Challenges & Solutions of Being an Adult Caregiver
Kurt Kazanowski
Professional Development
Kurt Kazanowski11/19/2026Nov 19, 2026Webinar
NEW
How to Begin Mentoring Leadership from Within
Kathy Ahearn
Professional Development
Kathy Ahearn12/02/2026Dec 2, 2026Webinar
NEW
The X-Factor of Leadership: Cultivating Executive Presence That Lasts
Joanna Pera
Professional Development
Joanna Pera12/08/2026Dec 8, 2026Webinar
NEW
The Power of Connection: 10 Key Competencies of Relationship Management
Joanna Pera
Professional Development
Joanna Pera12/15/2026Dec 15, 2026Webinar
How One-on-One Employee Meetings Drive Performance & Engagement 
Joanna Pera
Executive Leadership, Professional Development
Joanna PeraOn-DemandStreamed
Nov 17, 2025
Webinar
Preparing Family Caregivers for the Death and Bereavement Experience
Julie Guistwite
Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual Caregivers
Julie GuistwiteOn-DemandStreamed
Nov 12, 2025
Webinar
AI Companions for Elder Care: How They Think & How They Can Help
Jonathan Conradt
Business Development, Directors, Executive Leadership, IT Security & Privacy, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Social Workers, Artificial Intelligence
Jonathan ConradtOn-DemandStreamed
Nov 10, 2025
Webinar
Breaking Barriers & Honing Hospice Access
Kurt Kazanowski
Bereavement, Business Development, Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Marketing, Social Workers
Kurt KazanowskiOn-DemandStreamed
Nov 3, 2025
Webinar
Creating High Performers from New Hires: Successful Onboarding Redefined 
Joanna Pera
Executive Leadership, Professional Development
Joanna PeraOn-DemandStreamed
Oct 27, 2025
Webinar
Crucial Critical Thinking: Taking a Second Look at Long-Held Myths & Inconsistencies
Gary Gardia
Bereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & Specials, Chaplains & Spiritual Caregivers
Gary GardiaOn-DemandStreamed
Sep 30, 2025
WebinarSale
Treating Emotional & Spiritual Distress: Approaches & Interventions
Gary Gardia
Bereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual Caregivers
Gary GardiaOn-DemandStreamed
Sep 3, 2025
Webinar
Watch What You Say! How Words & Approaches Influence Outcomes
Gary Gardia
Bereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & Specials
Gary GardiaOn-DemandStreamed
Jul 16, 2025
WebinarSale
Empowering People Coping with a Terminal Condition
Julie Guistwite
Bereavement, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual Caregivers
Julie GuistwiteOn-DemandStreamed
Jun 11, 2025
Webinar
Managing Patient & Family Expectations
Susan Keane Baker
Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers
Susan Keane BakerOn-DemandStreamed
May 22, 2025
Webinar
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