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Lessons Learned from HOPE Tool Implementation
Victoria BarronDirectors, Executive Leadership, Nursing, Professional Development, Volunteer ManagersVictoria Barron01/28/2026Webinar
The "H" Word: Preparing Team Members to Provide Supportive Hospice Consultations
Tammy StewartClinical Management, Directors, Nursing, Professional Development, Marketing, Social Workers, Chaplains & Spiritual CaregiversTammy Stewart02/03/2026Webinar
The Motivated Sales Rep: Coaching with Clarity, Empathy & Impact
Joanna PeraProfessional DevelopmentJoanna Pera02/17/2026Webinar
Developing, Updating & Implementing an Effective Hospice Plan of Care
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart02/25/2026Webinar
Self-Aware, Self-Assured: The First Step to Unstoppable Leadership
Joanna PeraProfessional DevelopmentJoanna Pera03/03/2026Webinar
2026 Emotional Intelligence Series
Professional Development03/04/2026Series
Business Writing in the Age of AI: Risks & Rules for AI Writing Tools
Nancy FlynnProfessional DevelopmentNancy Flynn03/19/2026Webinar
Communication, Professionalism, Respect: Creating the Best Relationships
Susan Keane BakerProfessional DevelopmentSusan Keane Baker03/25/2026Webinar
Leave the Drama for Hollywood: Eliminating Gossip, Negativity & Mistrust in the Workplace
Joanna PeraProfessional DevelopmentJoanna Pera04/02/2026Webinar
QAPI: Digging in the Data
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart04/08/2026Webinar
Coaching Conversations: Guiding Staff to Have Greater Impact
Brad BrewerProfessional DevelopmentBrad Brewer04/09/2026Webinar
Backbone Over Burnout: The Bold Case for Boundaries
Joanna PeraProfessional DevelopmentJoanna Pera04/14/2026Webinar
If It Wasn't Documented, It Wasn't Done!
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart04/30/2026Webinar
Top 5 Hospice Medical Review Denials
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart05/12/2026Webinar
Developing Top-Flight Telephone Rapport: The Importance of Impression Management
Susan Keane BakerProfessional DevelopmentSusan Keane Baker05/14/2026Webinar
Great Grammar in 60 Minutes
Nancy FlynnProfessional DevelopmentNancy Flynn05/26/2026Webinar
The Cost of Caring: Recognizing & Recovering from Compassion Fatigue
Joanna PeraProfessional DevelopmentJoanna Pera06/02/2026Webinar
How to Help Your Frontline Team Handle Client Disappointment
Susan Keane BakerProfessional DevelopmentSusan Keane Baker06/04/2026Webinar
Conveying Sensitive Information: Is There a Right Time & Right Way?
Kathy AhearnProfessional DevelopmentKathy Ahearn06/17/2026Webinar
Calm, Clear & in Control: The Leader's Guide to Emotional Self-Mastery
Joanna PeraProfessional DevelopmentJoanna Pera06/25/2026Webinar
Hospice 101: Back to the Basics & Key Concepts
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/01/2026Webinar
CAHPS Hospice Survey: How to Gauge Improvement in Scores
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury07/07/2026Webinar
The HOPE Tool Part 1: General Conventions, Submission Requirements & Meeting the Compliance Threshold
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/14/2026Webinar
Beyond the Mask: Conquering Imposter Syndrome in Professional Life
Joanna PeraProfessional DevelopmentJoanna Pera07/22/2026Webinar
The HOPE Tool Part 2: Driving the Plan & Quality of Care
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/30/2026Webinar
Bridging the Generational Divide in the Workplace
Joanna PeraProfessional DevelopmentJoanna Pera08/11/2026Webinar
The Hospice Final Rule & 2027 Quality Update
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury08/25/2026Webinar
Writing Clear, Compliant Email, Including Critique of Your Own Writing Sample
Nancy FlynnProfessional DevelopmentNancy Flynn09/24/2026Webinar
From Slump to Surge: Break the Sales Slump & Bounce Back Stronger
Joanna PeraProfessional DevelopmentJoanna Pera10/13/2026Webinar
Working Alongside Challenging Personalities
Gary GardiaProfessional DevelopmentGary Gardia10/20/2026Webinar
Calm, Clear & in Control: The Leader Who Listens: Harnessing Social Awareness to Inspire & Influence
Joanna PeraProfessional DevelopmentJoanna Pera10/22/2026Webinar
Beyond the Check-In: Transforming One-on-Ones into Impactful Leadership Moments That Drive Performance
Joanna PeraProfessional DevelopmentJoanna Pera11/10/2026Webinar
The Challenges & Solutions of Being an Adult Caregiver
Kurt KazanowskiProfessional DevelopmentKurt Kazanowski11/19/2026Webinar
How to Begin Mentoring Leadership from Within
Kathy AhearnProfessional DevelopmentKathy Ahearn12/02/2026Webinar
The X-Factor of Leadership: Cultivating Executive Presence That Lasts
Joanna PeraProfessional DevelopmentJoanna Pera12/08/2026Webinar
The Power of Connection: 10 Key Competencies of Relationship Management
Joanna PeraProfessional DevelopmentJoanna Pera12/15/2026Webinar
The Silent Superpower: Why Great Leaders Listen First
Joanna PeraProfessional DevelopmentJoanna PeraOn-DemandWebinar
Hospice Eligibility & Skillful Documentation
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandWebinar
Mindfulness & Deep Listening as Counseling Techniques
Gary GardiaProfessional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & SpecialsGary GardiaOn-DemandWebinarSale
How One-on-One Employee Meetings Drive Performance & Engagement
Joanna PeraExecutive Leadership, Professional DevelopmentJoanna PeraOn-DemandWebinar
Preparing Family Caregivers for the Death and Bereavement Experience
Julie GuistwiteNursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversJulie GuistwiteOn-DemandWebinar
AI Companions for Elder Care: How They Think & How They Can Help
Jonathan ConradtBusiness Development, Directors, Executive Leadership, IT Security & Privacy, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Social Workers, Artificial Intelligence, Sales & SpecialsJonathan ConradtOn-DemandWebinarSale
Breaking Barriers & Honing Hospice Access
Kurt KazanowskiBereavement, Business Development, Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Marketing, Social WorkersKurt KazanowskiOn-DemandWebinar
Creating High Performers from New Hires: Successful Onboarding Redefined
Joanna PeraExecutive Leadership, Professional DevelopmentJoanna PeraOn-DemandWebinar
Crucial Critical Thinking: Taking a Second Look at Long-Held Myths & Inconsistencies
Gary GardiaBereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & Specials, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinarSale
Treating Emotional & Spiritual Distress: Approaches & Interventions
Gary GardiaBereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinar
Watch What You Say! How Words & Approaches Influence Outcomes
Gary GardiaBereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & SpecialsGary GardiaOn-DemandWebinarSale
Empowering People Coping with a Terminal Condition
Julie GuistwiteBereavement, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversJulie GuistwiteOn-DemandWebinar
Managing Patient & Family Expectations
Susan Keane BakerExecutive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social WorkersSusan Keane BakerOn-DemandWebinar
Applying Motivational Interviewing to End-of-Life Care Challenges
Gary GardiaProfessional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersGary GardiaOn-DemandWebinar
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