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Delivering World-Class Service Excellence: 60 Ideas in 60 Minutes
Susan Keane BakerBusiness Development, Professional DevelopmentSusan Keane Baker12/13/2022Webinar

2021 Virtual Leadership 101 Workshop
Business Development, Clinical Management, Directors, Executive Leadership, Professional Development, Social Workers & Chaplains, Volunteer ManagersSeriesSeries
2022 Serve More with Successful Selling Series
Business Development, Directors, Executive Leadership, Professional Development, MarketingSeriesSeries
2022 Tools for Teams Series
Executive Leadership, Human Resources, Professional DevelopmentSeriesSeries
Accountability in a Virtual World – Get It Done
Joanna PeraBusiness Development, Clinical Management, Directors, Executive Leadership, Professional Development, Social Workers & Chaplains, Volunteer ManagersJoanna PeraOn-DemandWebinar

Building a Bridge Between Clinical & Sales Staff
Joanna PeraBusiness Development, Executive Leadership, Professional Development, MarketingJoanna PeraOn-DemandWebinar

Business Writing Boot Camp, Including Critique of Your Own Writing Sample
Nancy FlynnBusiness Development, Directors, Executive Leadership, Human Resources, Professional DevelopmentNancy FlynnOn-DemandWebinar

Creating & Growing an Effective Sales Team
Joanna PeraBusiness Development, Executive Leadership, Professional Development, MarketingJoanna PeraOn-DemandWebinar

Creating a LGBTQ Caring & Inclusive Program
Gary Gardia , Kimberly AcquavivaBereavement, Business Development, Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Chaplains, Volunteer ManagersGary Gardia , Kimberly AcquavivaOn-DemandWebinar

Critical Thinking & Creative Problem-Solving Skills for Leaders
Joanna PeraClinical Management, Directors, Executive Leadership, Human Resources, Professional Development, Social Workers & Chaplains, Volunteer ManagersJoanna PeraOn-DemandWebinar

Delegation: A Core Leadership Skill for Agency Success
Joanna PeraClinical Management, Directors, Executive Leadership, Professional Development, Volunteer ManagersJoanna PeraOn-DemandWebinar

Effective Time Mastery: Working Smarter, Not Harder
Jerry TeplitzBereavement, Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, IT Security & Privacy, Nursing, Professional Development, Regulatory & Reporting, Social Workers & Chaplains, Volunteer ManagersJerry TeplitzOn-DemandWebinar

Embracing the Essential Eight Leadership Skills – Become a Virtual Leader
Joanna PeraBusiness Development, Clinical Management, Directors, Executive Leadership, Professional Development, Social Workers & Chaplains, Volunteer ManagersJoanna PeraOn-DemandWebinar

Engaging Patients for Meaningful Results in the Face of Change (Complimentary)
Larry PrinceBereavement, Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, IT Security & Privacy, Nursing, Professional Development, Regulatory & Reporting, Social Workers & Chaplains, Volunteer Managers, ComplimentaryLarry PrinceOn-DemandWebinarSale

Expert Techniques on How to Soothe, Smooth & Improve Difficult People
Susan Keane BakerExecutive Leadership, Human Resources, Nursing, Professional DevelopmentSusan Keane BakerOn-DemandWebinar

Give Burnout the Boot: Taking Your Team from Exhaustion to Engagement
Joanna PeraDirectors, Executive Leadership, Human Resources, Professional DevelopmentJoanna PeraOn-DemandWebinar

Grief Counseling Preferred Practices - Which Model Do I Use?
Gary Gardia Bereavement, Professional Development, Social Workers & ChaplainsGary Gardia On-DemandWebinar

How Language Influences Outcomes: What We Say Versus How We Say It
Gary Gardia Bereavement, Professional Development, Social Workers & ChaplainsGary Gardia On-DemandWebinar

How to Create a Compassionate Workplace
Joanna PeraClinical Management, Directors, Executive Leadership, Human Resources, Professional Development, Social Workers & ChaplainsJoanna PeraOn-DemandWebinar

Influence Positivity & Eliminate Negativity from the Workplace (Complimentary)
Joanna PeraDirectors, Executive Leadership, Human Resources, Professional Development, Volunteer Managers, ComplimentaryJoanna PeraOn-DemandWebinarSale

Influence with Impact: Coaching Employees to Maximize Performance
Joanna PeraDirectors, Executive Leadership, Professional DevelopmentJoanna PeraOn-DemandWebinar

Making It Right: Perfecting Your Customer Service Recovery Process
Joanna PeraBereavement, Business Development, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional DevelopmentJoanna PeraOn-DemandWebinar

Mean What You Say, Say What You Mean: Assertiveness Training for Professionals
Joanna PeraClinical Management, Directors, Executive Leadership, Human Resources, Professional Development, Volunteer ManagersJoanna PeraOn-DemandWebinar

Move from Conflict to Calm: Conflict Resolution Skills for the Workplace
Joanna PeraExecutive Leadership, Human Resources, Professional DevelopmentJoanna PeraOn-DemandWebinar

Recruiting & Retaining Millennials, Gen Z & Nexters
Diane Pape ReedBusiness Development, Clinical Management, Compliance, Executive Leadership, Human Resources, Professional Development, Volunteer ManagersDiane Pape ReedOn-DemandWebinar

Religion & Politics: Navigating Difficult Topics with Colleagues & Patients
Gary Gardia Bereavement, Clinical Management, Human Resources, Nursing, Professional Development, Volunteer Managers, Personal DevelopmentGary Gardia On-DemandWebinar

Resilience & Emotional Intelligence to Thrive During Challenging Times
Carla CheathamBereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Chaplains, Volunteer ManagersCarla CheathamOn-DemandWebinar

Send It Like You Mean It: Writing Effective Email in the Workplace
Joanna PeraClinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Chaplains, Volunteer Managers, MarketingJoanna PeraOn-DemandWebinar

Stop the Revolving Door! Strategies to Retain Your Sales Team
Joanna PeraBusiness Development, Executive Leadership, Professional Development, MarketingJoanna PeraOn-DemandWebinar

Telephone Rapport: Applying Bite-Sized Skills for Big Results
Susan Keane BakerBusiness Development, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Chaplains, Volunteer ManagersSusan Keane BakerOn-DemandWebinar

The Art & Science of Persuasion: Increase Your Influence
Joanna PeraClinical Management, Directors, Executive Leadership, Professional DevelopmentJoanna PeraOn-DemandWebinar

The Secret Ingredient to Success: Emotional Intelligence
Joanna PeraDirectors, Executive Leadership, Human Resources, Professional DevelopmentJoanna PeraOn-DemandWebinar

Use Behavioral Interviewing to Build a Winning Team
Joanna PeraBusiness Development, Clinical Management, Executive Leadership, Human Resources, Professional DevelopmentJoanna PeraOn-DemandWebinar

Virtually Engaging Employees – Involve Your Team
Joanna PeraBusiness Development, Clinical Management, Directors, Executive Leadership, Professional Development, Social Workers & Chaplains, Volunteer ManagersJoanna PeraOn-DemandWebinar

Why Life Review Should Be a Hospice Priority (Complimentary)
Brad BrewerBereavement, Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, IT Security & Privacy, Nursing, Professional Development, Regulatory & Reporting, Social Workers & Chaplains, Volunteer Managers, Marketing, ComplimentaryBrad BrewerOn-DemandWebinarSale

Wipe It Out: Removing Negativity from the Workplace
Joanna PeraBusiness Development, Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Volunteer ManagersJoanna PeraOn-DemandWebinar

World Class Service Excellence: 90 Ideas in 90 Minutes!
Susan Keane BakerBusiness Development, Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Chaplains, Volunteer Managers, MarketingSusan Keane BakerOn-DemandWebinar
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