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Discover Ways to Influence Your Organization, Team & Yourself
Joanna Pera
Directors, Executive Leadership, Human Resources, Professional Development, ComplimentaryJoanna Pera10/23/2023Oct 23, 2023WebinarSale
From Excuses to Results: Harnessing the Power of Accountability
Joanna Pera
Directors, Executive Leadership, Human Resources, Professional DevelopmentJoanna Pera12/20/2023Dec 20, 2023Webinar
Service Recovery Skills for Handling Complaints with Greater Ease
Susan Keane Baker
Clinical Management, Human Resources, Professional DevelopmentSusan Keane BakerOn-DemandStreamed
Jul 27, 2023Webinar
The Empathy Spectrum: Connect with Patients, Families & Colleagues
Joanna Pera
Executive Leadership, Human Resources, Professional Development, ComplimentaryJoanna PeraOn-DemandStreamed
Jul 17, 2023WebinarSale
Assertiveness Training for Effective & Clear Communication
Joanna Pera
Executive Leadership, Human Resources, Professional DevelopmentJoanna PeraOn-DemandStreamed
May 30, 2023Webinar
Setting the Boundary for Work/Life Balance
Joanna Pera
Clinical Management, Directors, Executive Leadership, Human Resources, Professional Development, ComplimentaryJoanna PeraOn-DemandStreamed
Apr 10, 2023WebinarSale
Motivation: Generate a Spark in Others to Achieve Organizational Success
Joanna Pera
Directors, Executive Leadership, Human Resources, Professional Development, Volunteer ManagersJoanna PeraOn-DemandStreamed
Feb 27, 2023Webinar
Managing Patient & Family Expectations with Practical Techniques
Susan Keane Baker
Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersSusan Keane BakerOn-DemandStreamed
Feb 2, 2023Webinar
Complimentary Professional Development Series
Directors, Executive Leadership, Human Resources, Professional Development, ComplimentarySeriesStarted
Jan 9, 2023SeriesSale
Self-Awareness: The Foundation of Emotional Intelligence
Joanna Pera
Directors, Executive Leadership, Professional Development, ComplimentaryJoanna PeraOn-DemandStreamed
Jan 9, 2023WebinarSale
Delivering World-Class Service Excellence: 60 Ideas in 60 Minutes
Susan Keane Baker
Business Development, Professional DevelopmentSusan Keane BakerOn-DemandStreamed
Dec 13, 2022Webinar
Engage Your Team: Boost Retention & Morale in an Understaffed World
Joanna Pera
Clinical Management, Executive Leadership, Human Resources, Professional Development, Volunteer ManagersJoanna PeraOn-DemandStreamed
Dec 12, 2022Webinar
The Way Forward to MORE Time: How to Manage Your Time, Instead of It Managing You
Debbie Peterson
Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersDebbie PetersonOn-DemandStreamed
Nov 30, 2022Webinar
Emotional Intelligence: A Salesperson Superpower
Joanna Pera
Business Development, Professional Development, MarketingJoanna PeraOn-DemandStreamed
Sep 28, 2022Webinar
Tools for Teams Series
Executive Leadership, Human Resources, Professional DevelopmentSeriesStarted
Jul 19, 2022Series
Give Burnout the Boot: Taking Your Team from Exhaustion to Engagement
Joanna Pera
Directors, Executive Leadership, Human Resources, Professional DevelopmentJoanna PeraOn-DemandStreamed
May 26, 2022Webinar
Expert Techniques on How to Soothe, Smooth & Improve Difficult People
Susan Keane Baker
Executive Leadership, Human Resources, Nursing, Professional DevelopmentSusan Keane BakerOn-DemandStreamed
May 19, 2022Webinar
Influence with Impact: Coaching Employees to Maximize Performance
Joanna Pera
Directors, Executive Leadership, Professional DevelopmentJoanna PeraOn-DemandStreamed
Apr 28, 2022Webinar
How Language Influences Outcomes: What We Say Versus How We Say It
Gary Gardia
Bereavement, Professional Development, Social Workers & Spiritual CaregiversGary GardiaOn-DemandStreamed
Feb 24, 2022Webinar
Influence Positivity & Eliminate Negativity from the Workplace (Complimentary)
Joanna Pera
Directors, Executive Leadership, Human Resources, Professional Development, Volunteer Managers, ComplimentaryJoanna PeraOn-DemandStreamed
Jan 5, 2022WebinarSale
The Secret Ingredient to Success: Emotional Intelligence
Joanna Pera
Directors, Executive Leadership, Human Resources, Professional DevelopmentJoanna PeraOn-DemandStreamed
Oct 28, 2021Webinar
Critical Thinking & Creative Problem-Solving Skills for Leaders
Joanna Pera
Clinical Management, Directors, Executive Leadership, Human Resources, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersJoanna PeraOn-DemandStreamed
Sep 29, 2021Webinar
Delegation: A Core Leadership Skill for Agency Success
Joanna Pera
Clinical Management, Directors, Executive Leadership, Professional Development, Volunteer ManagersJoanna PeraOn-DemandStreamed
Aug 30, 2021Webinar
The Art & Science of Persuasion: Increase Your Influence
Joanna Pera
Clinical Management, Directors, Executive Leadership, Professional DevelopmentJoanna PeraOn-DemandStreamed
Jul 21, 2021Webinar
How to Create a Compassionate Workplace
Joanna Pera
Clinical Management, Directors, Executive Leadership, Human Resources, Professional Development, Social Workers & Spiritual CaregiversJoanna PeraOn-DemandStreamed
Jun 30, 2021Webinar
Send It Like You Mean It: Writing Effective Email in the Workplace
Joanna Pera
Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, MarketingJoanna PeraOn-DemandStreamed
May 27, 2021Webinar
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