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If It Wasn't Documented, It Wasn't Done!
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart04/30/2026Apr 30, 2026Webinar
Top 5 Hospice Medical Review Denials
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart05/12/2026May 12, 2026Webinar
Developing Top-Flight Telephone Rapport: The Importance of Impression Management
Susan Keane Baker
Professional DevelopmentSusan Keane Baker05/14/2026May 14, 2026Webinar
NEW
2027 Hospice Proposed Payment Rule & Regulatory Update
Melinda A. Gaboury
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Nursing, Professional Development, Regulatory & ReportingMelinda A. Gaboury05/18/2026May 18, 2026Webinar
Great Grammar in 60 Minutes
Nancy Flynn
Professional DevelopmentNancy Flynn05/26/2026May 26, 2026Webinar
The Cost of Caring: Recognizing & Recovering from Compassion Fatigue
Joanna Pera
Professional DevelopmentJoanna Pera06/02/2026Jun 2, 2026Webinar
How to Help Your Frontline Team Handle Client Disappointment
Susan Keane Baker
Professional DevelopmentSusan Keane Baker06/04/2026Jun 4, 2026Webinar
Honoring Veterans’ Healthcare Decisions
Gary Gardia
Bereavement, Directors, Executive Leadership, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia06/11/2026Jun 11, 2026Webinar
Conveying Sensitive Information: Is There a Right Time & Right Way?
Kathy Ahearn
Professional DevelopmentKathy Ahearn06/17/2026Jun 17, 2026Webinar
Alzheimer’s & Dementia Part 2: Specialized Programming for Social Workers & Chaplains
Gary Gardia
Bereavement, Directors, Professional Development, Social Workers, Chaplains & Spiritual CaregiversGary Gardia06/24/2026Jun 24, 2026Webinar
Calm, Clear & in Control: The Leader's Guide to Emotional Self-Mastery
Joanna Pera
Professional DevelopmentJoanna Pera06/25/2026Jun 25, 2026Webinar
Hospice 101: Back to the Basics & Key Concepts
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/01/2026Jul 1, 2026Webinar
CAHPS Hospice Survey: How to Gauge Improvement in Scores
Melinda A. Gaboury
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury07/07/2026Jul 7, 2026Webinar
NEW
The High Producer’s Paradox: Managing Top Performers Who Deliver Results but Resist Direction
Joanna Pera
Business Development, Clinical Management, Executive Leadership, Professional DevelopmentJoanna Pera07/13/2026Jul 13, 2026Webinar
The HOPE Tool Part 1: General Conventions, Submission Requirements & Meeting the Compliance Threshold
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/14/2026Jul 14, 2026Webinar
NEW
"No Wrong Way to Grieve": Is That Even True? How to Respond & Intervene Effectively
Gary Gardia
Bereavement, Directors, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia07/21/2026Jul 21, 2026Webinar
Beyond the Mask: Conquering Imposter Syndrome in Professional Life
Joanna Pera
Professional DevelopmentJoanna Pera07/22/2026Jul 22, 2026Webinar
The HOPE Tool Part 2: Driving the Plan & Quality of Care
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/30/2026Jul 30, 2026Webinar
Bridging the Generational Divide in the Workplace
Joanna Pera
Professional DevelopmentJoanna Pera08/11/2026Aug 11, 2026Webinar
NEW
The Leadership Skill No One Teaches: Managing Conflict with Confidence & Professionalism
Joanna Pera
Business Development, Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional DevelopmentJoanna Pera08/20/2026Aug 20, 2026Webinar
NEW
Are You Managing…or Micromanaging? A Practical Guide to Letting Go Without Losing Control
Joanna Pera
Business Development, Clinical Management, Directors, Executive Leadership, Professional DevelopmentJoanna Pera08/26/2026Aug 26, 2026Webinar
The Hospice Final Rule & 2027 Quality Update
Melinda A. Gaboury
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury08/31/2026Aug 31, 2026Webinar
Writing Clear, Compliant Email, Including Critique of Your Own Writing Sample
Nancy Flynn
Professional DevelopmentNancy Flynn09/24/2026Sep 24, 2026Webinar
From Slump to Surge: Break the Sales Slump & Bounce Back Stronger
Joanna Pera
Professional DevelopmentJoanna Pera10/13/2026Oct 13, 2026Webinar
Working Alongside Challenging Personalities
Gary Gardia
Professional DevelopmentGary Gardia10/20/2026Oct 20, 2026Webinar
Calm, Clear & in Control: The Leader Who Listens: Harnessing Social Awareness to Inspire & Influence
Joanna Pera
Professional DevelopmentJoanna Pera10/22/2026Oct 22, 2026Webinar
Beyond the Check-In: Transforming One-on-Ones into Impactful Leadership Moments That Drive Performance
Joanna Pera
Professional DevelopmentJoanna Pera11/10/2026Nov 10, 2026Webinar
NEW
Toxic Teams: Strategies for Improvement
Vickie Leff
Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversVickie Leff11/17/2026Nov 17, 2026Webinar
The Challenges & Solutions of Being an Adult Caregiver
Kurt Kazanowski
Professional DevelopmentKurt Kazanowski11/19/2026Nov 19, 2026Webinar
How to Begin Mentoring Leadership from Within
Kathy Ahearn
Professional DevelopmentKathy Ahearn12/02/2026Dec 2, 2026Webinar
NEW
Language Matters: How the Words We Use Impact Clinical Practice
Vickie Leff
Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Social WorkersVickie Leff12/03/2026Dec 3, 2026Webinar
The X-Factor of Leadership: Cultivating Executive Presence That Lasts
Joanna Pera
Professional DevelopmentJoanna Pera12/08/2026Dec 8, 2026Webinar
The Power of Connection: 10 Key Competencies of Relationship Management
Joanna Pera
Professional DevelopmentJoanna Pera12/15/2026Dec 15, 2026Webinar
NEW
End-of-Life Closure: The True Heart of Hospice Care
Gary Gardia
Bereavement, Nursing, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary Gardia12/16/2026Dec 16, 2026Webinar
NEW
What Leaders Don’t See: Identifying & Correcting Leadership Blind Spots
Joanna Pera
Business Development, Clinical Management, Executive Leadership, Professional DevelopmentJoanna Pera12/17/2026Dec 17, 2026Webinar
Backbone Over Burnout: The Bold Case for Boundaries
Joanna Pera
Professional DevelopmentJoanna PeraOn-DemandStreamed
Apr 14, 2026Webinar
Coaching Conversations: Guiding Staff to Have Greater Impact
Brad Brewer
Professional DevelopmentBrad BrewerOn-DemandStreamed
Apr 9, 2026Webinar
QAPI: Digging in the Data
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandStreamed
Apr 8, 2026Webinar
Leave the Drama for Hollywood: Eliminating Gossip, Negativity & Mistrust in the Workplace
Joanna Pera
Professional DevelopmentJoanna PeraOn-DemandStreamed
Apr 2, 2026Webinar
Communication, Professionalism, Respect: Creating the Best Relationships
Susan Keane Baker
Professional DevelopmentSusan Keane BakerOn-DemandStreamed
Mar 25, 2026Webinar
Business Writing in the Age of AI: Risks & Rules for AI Writing Tools
Nancy Flynn
Professional DevelopmentNancy FlynnOn-DemandStreamed
Mar 19, 2026Webinar
Veterans Service & Care Series
Bereavement, Directors, Professional Development, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversSeriesStarted
Mar 9, 2026Series
2026 Emotional Intelligence Series
Professional DevelopmentSeriesStarted
Mar 4, 2026Series
Self-Aware, Self-Assured: The First Step to Unstoppable Leadership
Joanna Pera
Professional DevelopmentJoanna PeraOn-DemandStreamed
Mar 3, 2026Webinar
Developing, Updating & Implementing an Effective Hospice Plan of Care
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandStreamed
Feb 25, 2026Webinar
The Motivated Sales Rep: Coaching with Clarity, Empathy & Impact
Joanna Pera
Professional DevelopmentJoanna PeraOn-DemandStreamed
Feb 17, 2026Webinar
The "H" Word: Preparing Team Members to Provide Supportive Hospice Consultations
Tammy Stewart
Clinical Management, Directors, Nursing, Professional Development, Marketing, Social Workers, Chaplains & Spiritual CaregiversTammy StewartOn-DemandStreamed
Feb 3, 2026Webinar
Lessons Learned from HOPE Tool Implementation
Victoria Barron
Directors, Executive Leadership, Nursing, Professional Development, Volunteer ManagersVictoria BarronOn-DemandStreamed
Jan 28, 2026Webinar
The Silent Superpower: Why Great Leaders Listen First
Joanna Pera
Professional DevelopmentJoanna PeraOn-DemandStreamed
Jan 22, 2026Webinar
Hospice Eligibility & Skillful Documentation
Tammy Stewart
Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy StewartOn-DemandStreamed
Jan 15, 2026Webinar
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