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Delivering World-Class Service Excellence: 60 Ideas in 60 Minutes
Susan Keane Baker
Business Development, Professional Development
Susan Keane Baker12/13/2022Dec 13, 2022Webinar
2021 Virtual Leadership 101 Workshop
Business Development, Clinical Management, Directors, Executive Leadership, Professional Development, Social Workers & Chaplains, Volunteer Managers
SeriesOn-DemandSeries
2022 Serve More with Successful Selling Series
Business Development, Directors, Executive Leadership, Professional Development, Marketing
SeriesOn-DemandSeries
2022 Tools for Teams Series
Executive Leadership, Human Resources, Professional Development
SeriesOn-DemandSeries
Accountability in a Virtual World – Get It Done
Joanna Pera
Business Development, Clinical Management, Directors, Executive Leadership, Professional Development, Social Workers & Chaplains, Volunteer Managers
Joanna PeraOn-DemandWebinar
Building a Bridge Between Clinical & Sales Staff
Joanna Pera
Business Development, Executive Leadership, Professional Development, Marketing
Joanna PeraOn-DemandWebinar
Business Writing Boot Camp, Including Critique of Your Own Writing Sample
Nancy Flynn
Business Development, Directors, Executive Leadership, Human Resources, Professional Development
Nancy FlynnOn-DemandWebinar
Creating & Growing an Effective Sales Team
Joanna Pera
Business Development, Executive Leadership, Professional Development, Marketing
Joanna PeraOn-DemandWebinar
Creating a LGBTQ Caring & Inclusive Program
Gary Gardia , Kimberly Acquaviva
Bereavement, Business Development, Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Chaplains, Volunteer Managers
Gary Gardia , Kimberly AcquavivaOn-DemandWebinar
Critical Thinking & Creative Problem-Solving Skills for Leaders
Joanna Pera
Clinical Management, Directors, Executive Leadership, Human Resources, Professional Development, Social Workers & Chaplains, Volunteer Managers
Joanna PeraOn-DemandWebinar
Delegation: A Core Leadership Skill for Agency Success
Joanna Pera
Clinical Management, Directors, Executive Leadership, Professional Development, Volunteer Managers
Joanna PeraOn-DemandWebinar
Effective Time Mastery: Working Smarter, Not Harder
Jerry Teplitz
Bereavement, Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, IT Security & Privacy, Nursing, Professional Development, Regulatory & Reporting, Social Workers & Chaplains, Volunteer Managers
Jerry TeplitzOn-DemandWebinar
Embracing the Essential Eight Leadership Skills – Become a Virtual Leader
Joanna Pera
Business Development, Clinical Management, Directors, Executive Leadership, Professional Development, Social Workers & Chaplains, Volunteer Managers
Joanna PeraOn-DemandWebinar
Engaging Patients for Meaningful Results in the Face of Change (Complimentary)
Larry Prince
Bereavement, Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, IT Security & Privacy, Nursing, Professional Development, Regulatory & Reporting, Social Workers & Chaplains, Volunteer Managers, Complimentary
Larry PrinceOn-DemandWebinarSale
Expert Techniques on How to Soothe, Smooth & Improve Difficult People
Susan Keane Baker
Executive Leadership, Human Resources, Nursing, Professional Development
Susan Keane BakerOn-DemandWebinar
Give Burnout the Boot: Taking Your Team from Exhaustion to Engagement
Joanna Pera
Directors, Executive Leadership, Human Resources, Professional Development
Joanna PeraOn-DemandWebinar
Grief Counseling Preferred Practices - Which Model Do I Use?
Gary Gardia
Bereavement, Professional Development, Social Workers & Chaplains
Gary Gardia On-DemandWebinar
How Language Influences Outcomes: What We Say Versus How We Say It
Gary Gardia
Bereavement, Professional Development, Social Workers & Chaplains
Gary Gardia On-DemandWebinar
How to Create a Compassionate Workplace
Joanna Pera
Clinical Management, Directors, Executive Leadership, Human Resources, Professional Development, Social Workers & Chaplains
Joanna PeraOn-DemandWebinar
Influence Positivity & Eliminate Negativity from the Workplace (Complimentary)
Joanna Pera
Directors, Executive Leadership, Human Resources, Professional Development, Volunteer Managers, Complimentary
Joanna PeraOn-DemandWebinarSale
Influence with Impact: Coaching Employees to Maximize Performance
Joanna Pera
Directors, Executive Leadership, Professional Development
Joanna PeraOn-DemandWebinar
Making It Right: Perfecting Your Customer Service Recovery Process
Joanna Pera
Bereavement, Business Development, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development
Joanna PeraOn-DemandWebinar
Mean What You Say, Say What You Mean: Assertiveness Training for Professionals
Joanna Pera
Clinical Management, Directors, Executive Leadership, Human Resources, Professional Development, Volunteer Managers
Joanna PeraOn-DemandWebinar
Move from Conflict to Calm: Conflict Resolution Skills for the Workplace
Joanna Pera
Executive Leadership, Human Resources, Professional Development
Joanna PeraOn-DemandWebinar
Recruiting & Retaining Millennials, Gen Z & Nexters
Diane Pape Reed
Business Development, Clinical Management, Compliance, Executive Leadership, Human Resources, Professional Development, Volunteer Managers
Diane Pape ReedOn-DemandWebinar
Religion & Politics: Navigating Difficult Topics with Colleagues & Patients
Gary Gardia
Bereavement, Clinical Management, Human Resources, Nursing, Professional Development, Volunteer Managers, Personal Development
Gary Gardia On-DemandWebinar
Resilience & Emotional Intelligence to Thrive During Challenging Times
Carla Cheatham
Bereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Chaplains, Volunteer Managers
Carla CheathamOn-DemandWebinar
Send It Like You Mean It: Writing Effective Email in the Workplace
Joanna Pera
Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Chaplains, Volunteer Managers, Marketing
Joanna PeraOn-DemandWebinar
Stop the Revolving Door! Strategies to Retain Your Sales Team
Joanna Pera
Business Development, Executive Leadership, Professional Development, Marketing
Joanna PeraOn-DemandWebinar
Telephone Rapport: Applying Bite-Sized Skills for Big Results
Susan Keane Baker
Business Development, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Chaplains, Volunteer Managers
Susan Keane BakerOn-DemandWebinar
The Art & Science of Persuasion: Increase Your Influence
Joanna Pera
Clinical Management, Directors, Executive Leadership, Professional Development
Joanna PeraOn-DemandWebinar
The Secret Ingredient to Success: Emotional Intelligence
Joanna Pera
Directors, Executive Leadership, Human Resources, Professional Development
Joanna PeraOn-DemandWebinar
Use Behavioral Interviewing to Build a Winning Team
Joanna Pera
Business Development, Clinical Management, Executive Leadership, Human Resources, Professional Development
Joanna PeraOn-DemandWebinar
Virtually Engaging Employees – Involve Your Team
Joanna Pera
Business Development, Clinical Management, Directors, Executive Leadership, Professional Development, Social Workers & Chaplains, Volunteer Managers
Joanna PeraOn-DemandWebinar
Why Life Review Should Be a Hospice Priority (Complimentary)
Brad Brewer
Bereavement, Billing, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, IT Security & Privacy, Nursing, Professional Development, Regulatory & Reporting, Social Workers & Chaplains, Volunteer Managers, Marketing, Complimentary
Brad BrewerOn-DemandWebinarSale
Wipe It Out: Removing Negativity from the Workplace
Joanna Pera
Business Development, Clinical Management, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Volunteer Managers
Joanna PeraOn-DemandWebinar
World Class Service Excellence: 90 Ideas in 90 Minutes!
Susan Keane Baker
Business Development, Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Chaplains, Volunteer Managers, Marketing
Susan Keane BakerOn-DemandWebinar
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