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Preparing Family Caregivers for the Death and Bereavement Experience
Julie GuistwiteNursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversJulie Guistwite11/12/2025Webinar

Mindfulness & Deep Listening as Counseling Techniques
Gary GardiaProfessional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social WorkersGary Gardia12/03/2025Webinar

NEW
2026 New Volunteer Manager Series
Volunteer Managers01/08/2026Series
NEW
Creating New & Innovative Services with Volunteers
Gary GardiaVolunteer ManagersGary Gardia01/08/2026Webinar

NEW
Hospice Eligibility & Skillful Documentation
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart01/15/2026Webinar

NEW
Lessons Learned from HOPE Tool Implementation
Victoria BarronDirectors, Executive Leadership, Nursing, Professional Development, Volunteer ManagersVictoria Barron01/28/2026Webinar

NEW
Volunteer Recruitment & Training
Gary GardiaVolunteer ManagersGary Gardia02/05/2026Webinar

NEW
Developing, Updating & Implementing an Effective Hospice Plan of Care
Victoria BarronBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersVictoria Barron02/25/2026Webinar

NEW
Volunteer Inservices & Support: Overlooked Retention Opportunities
Gary GardiaVolunteer ManagersGary Gardia03/12/2026Webinar

NEW
2026 Advanced Volunteer Management Series
Volunteer Managers04/07/2026Series
NEW
E- & Micro-Volunteering
Gary GardiaVolunteer ManagersGary Gardia04/07/2026Webinar

NEW
QAPI: Digging in the Data
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart04/08/2026Webinar

NEW
If It Wasn't Documented, It Wasn't Done!
Victoria BarronBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersVictoria Barron04/30/2026Webinar

NEW
Volunteer Leaders: Guiding Volunteers Toward Leadership Roles
Gary GardiaVolunteer ManagersGary Gardia05/05/2026Webinar

NEW
Top 5 Hospice Medical Review Denials
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart05/12/2026Webinar

NEW
Coaching Challenging Personalities
Gary GardiaVolunteer ManagersGary Gardia06/16/2026Webinar

NEW
Hospice 101: Back to the Basics & Key Concepts
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/01/2026Webinar

NEW
CAHPS Hospice Survey: How to Gauge Improvement in Scores
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury07/07/2026Webinar

NEW
The HOPE Tool Part 1: General Conventions, Submission Requirements & Meeting the Compliance Threshold
Victoria BarronBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersVictoria Barron07/14/2026Webinar

NEW
The HOPE Tool Part 2: Driving the Plan & Quality of Care
Victoria BarronBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersVictoria Barron07/30/2026Webinar

NEW
The Hospice Final Rule & 2027 Quality Update
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury08/25/2026Webinar

NEW
Meeting the Hospice Volunteer Requirement: Recruitment, Retention & Best Practices
Kathy AhearnVolunteer ManagersKathy Ahearn10/14/2026Webinar

Free DEMO: Online Volunteer Training Program
Gary GardiaVolunteer ManagersGary GardiaCourseCourse

NEW Online Volunteer Training Program
Gary GardiaBereavement, Compliance, Directors, Executive Leadership, Human Resources, Volunteer ManagersGary GardiaCourseCourse

Breaking Barriers & Honing Hospice Access
Kurt KazanowskiBereavement, Business Development, Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Marketing, Social WorkersKurt KazanowskiOn-DemandWebinar

Crucial Critical Thinking: Taking a Second Look at Long-Held Myths & Inconsistencies
Gary GardiaBereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & Specials, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinarSale

When Beliefs Collide: Interacting with People with Different Belief Systems
Gary GardiaVolunteer Managers, Sales & SpecialsGary GardiaOn-DemandWebinarSale

Treating Emotional & Spiritual Distress: Approaches & Interventions
Gary GardiaBereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinar

Guidance for the New Volunteer Manager Part 2: Policies, Procedures & the Volunteer File
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Watch What You Say! How Words & Approaches Influence Outcomes
Gary GardiaBereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & SpecialsGary GardiaOn-DemandWebinarSale

Guidance for the New Volunteer Manager Part 1: Volunteer Manager Fundamentals
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Volunteer Manager Series: Utilizing Professional Licensed Volunteers
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Empowering People Coping with a Terminal Condition
Julie GuistwiteBereavement, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversJulie GuistwiteOn-DemandWebinar

Denial: Misdiagnosed & Misunderstood
Gary GardiaBereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Social Workers & Spiritual Caregivers, Volunteer Managers, Social WorkersGary GardiaOn-DemandWebinar

Managing Patient & Family Expectations
Susan Keane BakerExecutive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social WorkersSusan Keane BakerOn-DemandWebinar

Volunteer Manager Series: All About Volunteer Competencies
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Volunteer Manager Series: Reporting Numbers, Records & Volunteer Impact Data
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Volunteer Manager Series
Directors, Volunteer ManagersSeriesSeries
Applying Motivational Interviewing to End-of-Life Care Challenges
Gary GardiaProfessional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersGary GardiaOn-DemandWebinar

Interdisciplinary Teams: Defining & Functioning
Gary GardiaBereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social WorkersGary GardiaOn-DemandWebinar

Mistakes Happen: Cultivating Service Recovery Skills
Gary GardiaBereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinar

Creating an LGBTQ+ Caring, Sensitive & Inclusive Program
Gary GardiaBereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & SpecialsGary GardiaOn-DemandWebinarSale

Self-Assessment: Getting Away from Routine, Task-Focused, End-of-Life Care
Gary GardiaBereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersGary GardiaOn-DemandWebinar

Cultural Competency: Religious & Spiritually Diverse Practices in Death, Dying & Bereavement
Julie GuistwiteBereavement, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersJulie GuistwiteOn-DemandWebinar

"Don't Mention Death in Our House" & Other Challenging Family Situations
Gary GardiaDirectors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersGary GardiaOn-DemandWebinar

Alzheimer’s Disease & Related Disorders (ADRD) Training for Volunteers
Gary GardiaVolunteer ManagersGary GardiaOn-DemandWebinar
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