Upcoming Webinars

"Don't Mention Death in Our House" & Other Challenging Family Situations

Cultural Competency: Religious & Spiritually Diverse Practices in Death, Dying & Bereavement

Self-Assessment: Getting Away from Routine, Task-Focused, End-of-Life Care

Creating an LGBTQ+ Caring, Sensitive & Inclusive Program

Mistakes Happen: Cultivating Service Recovery Skills

Interdisciplinary Teams: Defining & Functioning

Applying Motivational Interviewing to End-of-Life Care Challenges

Volunteer Manager Series

Volunteer Manager Series: Reporting Numbers, Records & Volunteer Impact Data

Volunteer Manager Series: All About Volunteer Competencies

Managing Patient & Family Expectations

Denial: Misdiagnosed & Misunderstood

Empowering People Coping with a Terminal Condition

Volunteer Manager Series: Utilizing Professional Licensed Volunteers

Guidance for the New Volunteer Manager Part 1: Volunteer Manager Fundamentals

Guidance for the New Volunteer Manager Part 2: Policies, Procedures & the Volunteer File

When Beliefs Collide: Interacting with People with Different Belief Systems

Mindfulness & Deep Listening as Counseling Techniques

Online Volunteer Training Program

Bereavement Volunteer Training Part 2: Suicide Intervention, Screening Calls & Complex Situations

Bereavement Volunteer Training Part 1: Advanced Concepts & Interventions - Grief, Loss & Communication

Top-Notch Volunteer Training & Programming

Recruitment & Retention for Outstanding Volunteers

Defining Exceptionalism in Volunteer Management

2024 Exploring Exceptionalism in Volunteer Management Series

Telephone Communication Skills

Working Well Across Four Generations