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Mindfulness & Deep Listening as Counseling Techniques
Gary GardiaProfessional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social WorkersGary Gardia12/03/2025Webinar

NEW
2026 New Volunteer Manager Series
Volunteer Managers01/08/2026Series
NEW
Creating New & Innovative Services with Volunteers
Gary GardiaVolunteer ManagersGary Gardia01/08/2026Webinar

NEW
Hospice Eligibility & Skillful Documentation
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart01/15/2026Webinar

NEW
Lessons Learned from HOPE Tool Implementation
Victoria BarronDirectors, Executive Leadership, Nursing, Professional Development, Volunteer ManagersVictoria Barron01/28/2026Webinar

NEW
Volunteer Recruitment & Training
Gary GardiaVolunteer ManagersGary Gardia02/05/2026Webinar

NEW
Developing, Updating & Implementing an Effective Hospice Plan of Care
Victoria BarronBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersVictoria Barron02/25/2026Webinar

NEW
Volunteer Inservices & Support: Overlooked Retention Opportunities
Gary GardiaVolunteer ManagersGary Gardia03/12/2026Webinar

NEW
2026 Advanced Volunteer Management Series
Volunteer Managers04/07/2026Series
NEW
E- & Micro-Volunteering
Gary GardiaVolunteer ManagersGary Gardia04/07/2026Webinar

NEW
QAPI: Digging in the Data
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart04/08/2026Webinar

NEW
If It Wasn't Documented, It Wasn't Done!
Victoria BarronBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersVictoria Barron04/30/2026Webinar

NEW
Volunteer Leaders: Guiding Volunteers Toward Leadership Roles
Gary GardiaVolunteer ManagersGary Gardia05/05/2026Webinar

NEW
Top 5 Hospice Medical Review Denials
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart05/12/2026Webinar

NEW
Coaching Challenging Personalities
Gary GardiaVolunteer ManagersGary Gardia06/16/2026Webinar

NEW
Hospice 101: Back to the Basics & Key Concepts
Tammy StewartBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersTammy Stewart07/01/2026Webinar

NEW
CAHPS Hospice Survey: How to Gauge Improvement in Scores
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury07/07/2026Webinar

NEW
The HOPE Tool Part 1: General Conventions, Submission Requirements & Meeting the Compliance Threshold
Victoria BarronBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersVictoria Barron07/14/2026Webinar

NEW
The HOPE Tool Part 2: Driving the Plan & Quality of Care
Victoria BarronBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersVictoria Barron07/30/2026Webinar

NEW
The Hospice Final Rule & 2027 Quality Update
Melinda A. GabouryBilling, Business Development, Clinical Management, Compliance, Directors, Executive Leadership, Human Resources, Nursing, Professional Development, Regulatory & Reporting, Volunteer ManagersMelinda A. Gaboury08/25/2026Webinar

NEW
Meeting the Hospice Volunteer Requirement: Recruitment, Retention & Best Practices
Kathy AhearnVolunteer ManagersKathy Ahearn10/14/2026Webinar

Free DEMO: Online Volunteer Training Program
Gary GardiaVolunteer ManagersGary GardiaCourseCourse

NEW Online Volunteer Training Program
Gary GardiaBereavement, Compliance, Directors, Executive Leadership, Human Resources, Volunteer ManagersGary GardiaCourseCourse

Preparing Family Caregivers for the Death and Bereavement Experience
Julie GuistwiteNursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversJulie GuistwiteOn-DemandWebinar

Breaking Barriers & Honing Hospice Access
Kurt KazanowskiBereavement, Business Development, Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Marketing, Social WorkersKurt KazanowskiOn-DemandWebinar

Crucial Critical Thinking: Taking a Second Look at Long-Held Myths & Inconsistencies
Gary GardiaBereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & Specials, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinarSale

When Beliefs Collide: Interacting with People with Different Belief Systems
Gary GardiaVolunteer Managers, Sales & SpecialsGary GardiaOn-DemandWebinarSale

Treating Emotional & Spiritual Distress: Approaches & Interventions
Gary GardiaBereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinar

Guidance for the New Volunteer Manager Part 2: Policies, Procedures & the Volunteer File
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Watch What You Say! How Words & Approaches Influence Outcomes
Gary GardiaBereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & SpecialsGary GardiaOn-DemandWebinarSale

Guidance for the New Volunteer Manager Part 1: Volunteer Manager Fundamentals
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Volunteer Manager Series: Utilizing Professional Licensed Volunteers
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Empowering People Coping with a Terminal Condition
Julie GuistwiteBereavement, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversJulie GuistwiteOn-DemandWebinar

Denial: Misdiagnosed & Misunderstood
Gary GardiaBereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & SpecialsGary GardiaOn-DemandWebinarSale

Managing Patient & Family Expectations
Susan Keane BakerExecutive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social WorkersSusan Keane BakerOn-DemandWebinar

Volunteer Manager Series: All About Volunteer Competencies
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Volunteer Manager Series: Reporting Numbers, Records & Volunteer Impact Data
Gary GardiaDirectors, Volunteer ManagersGary GardiaOn-DemandWebinar

Volunteer Manager Series
Directors, Volunteer ManagersSeriesSeries
Applying Motivational Interviewing to End-of-Life Care Challenges
Gary GardiaProfessional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersGary GardiaOn-DemandWebinar

Interdisciplinary Teams: Defining & Functioning
Gary GardiaBereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social WorkersGary GardiaOn-DemandWebinar

Mistakes Happen: Cultivating Service Recovery Skills
Gary GardiaBereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Chaplains & Spiritual CaregiversGary GardiaOn-DemandWebinar

Creating an LGBTQ+ Caring, Sensitive & Inclusive Program
Gary GardiaBereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social Workers, Sales & SpecialsGary GardiaOn-DemandWebinarSale

Self-Assessment: Getting Away from Routine, Task-Focused, End-of-Life Care
Gary GardiaBereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Sales & SpecialsGary GardiaOn-DemandWebinarSale

Cultural Competency: Religious & Spiritually Diverse Practices in Death, Dying & Bereavement
Julie GuistwiteBereavement, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersJulie GuistwiteOn-DemandWebinar

"Don't Mention Death in Our House" & Other Challenging Family Situations
Gary GardiaDirectors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersGary GardiaOn-DemandWebinar

Alzheimer’s Disease & Related Disorders (ADRD) Training for Volunteers
Gary GardiaVolunteer ManagersGary GardiaOn-DemandWebinar
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