2024 Exploring Exceptionalism in Volunteer Management Series

What does it take to move from being an adequate volunteer manager to an exceptional volunteer manager? To start with, you need good critical thinking skills and the ability to engage in creative problem-solving. Today’s volunteer manager must be assertive, solution-focused, and possess the ability to anticipate requests before they are received. This webinar will address what it takes to become an exceptional volunteer manager no matter how large or small your program may be.

Time to get off the recruit, train, recruit, train merry-go-round. If you are losing volunteers as fast as you get them, something is seriously wrong. One major mistake is failing to ensure your program is volunteer friendly and receptive. Volunteers should know that leadership is committed to providing them with the experience they seek. This program will cover everything you need to know about getting and keeping volunteers to meet the needs of patients, families, and your organization.

Is your volunteer training just an exercise in jumping through hoops? Is it boring or exciting? Is it short and sweet or comprehensive and based on the principles of adult learning? Are your volunteers so impressed by your training that they tell everyone they know that they have to volunteer with you, if for no other reason than to attend this fabulous education experience? A high-quality training course followed by ongoing educational opportunities is the first step to building a strong program. Then moving from training to creative programming is essential to ensuring volunteers receive a meaningful experience and patients and families receive the best possible care.