Emotional Intelligence Part 3: Social Awareness (Complimentary)

Home Care Home Health Hospice Palliative Care Professional Development Complimentary

On-Demand Webinar

StreamedSep 25, 2025Duration60 minutes

Unlimited & shareable access starting
two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

If you want to elevate your emotional intelligence and lead with awareness, connection, and purpose, this webinar is for you!

Participants will learn how to accurately read emotional cues, grasp group dynamics, and anticipate the needs of others. These skills are especially valuable in roles that require high levels of collaboration, interpersonal engagement, and leadership. Don’t miss it!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Recognize and respond to the emotions of others with greater sensitivity
Interpret unspoken social cues in group settings
Build trust through genuine empathy
Enhance your responsiveness to client and team needs
Contribute to a more emotionally intelligent and inclusive work culture

WEBINAR DETAILS

Emotional intelligence is a vital skillset for thriving in both professional and personal relationships, and social awareness — the third quadrant of emotional intelligence — plays a pivotal role in connecting meaningfully with others. This webinar will dive into the heart of social awareness by exploring three essential competencies: empathy, the ability to understand and share the feelings of another person; situational awareness, the ability to perceive and understand what is happening around you in order to respond effectively; and service orientation, the proactive ability and willingness to anticipate and meet others’ needs with empathy and action.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

Hospice
Home Health
Home Care
Palliative Care

WHO SHOULD ATTEND?

This informative session is designed for directors of operations, executive directors, sales leaders, sales professionals, and clinical directors.

TAKE-AWAY TOOLKIT

Empathy, situational awareness, and service orientation development ideas
Training log
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

TESTIMONIALS

"Even though I have read a number of books and attended several trainings on emotional intelligence, I find myself taking copious notes whenever Joanna Pera presents this topic. She is like a fire hydrant of EI knowledge. This is not to infer a rapid delivery but rather a saturation of overflowing deep truths. The information is practical, understandable, and applicable. I could've easily listened to her speak for another hour."

- Sharon, Carilion Clinic Hospice

"The presenter was knowledgeable and engaging. She provided useful examples that can be easily applied to work and personal life situations."

- Sarah, Ascentria In-Home Care

" I appreciate the real-life applications and the insights that Joanna has! She is a great presenter and very knowledgeable! Thank you so much for offering these complementary webinars!"

- Pamela, Providence St Joseph Health