Emotional Intelligence Part 4: Relationship Management (Complimentary)
On-Demand Webinar
StreamedDec 10, 2025Duration60 minutes
- Unlimited & shareable access starting
two business days after live stream - Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Lead with emotional intelligence!
In this complimentary 60-minute
webinar, Joanna Pera will share information and resources to help healthcare,
hospice, home health, and palliative care leaders build trust, empathy, and
accountability. Learn proven leadership strategies to improve communication,
resolve conflict, and boost team performance through emotionally intelligent
connection.
AFTER THIS
WEBINAR YOU’LL BE ABLE TO:
- Communicate with clarity and emotional resonance
- Turn conflict into opportunities for stronger relationships
- Build trust and psychological safety across the team
- Boost performance through effective coaching and mentoring
- Lead collaborative, resilient teams that thrive through change
WEBINAR DETAILS
Relationship management—the fourth quadrant of
Emotional Intelligence—brings leadership to life. While the first three quadrants (self-awareness, self-management,
and social awareness) build the foundation, relationship management is the
outward expression of emotional intelligence in action. It encompasses key
competencies such as effective communication, interpersonal effectiveness,
conflict management, teamwork, building trust, and the ability to coach and
mentor others.
Ultimately,
the competencies within this quadrant serve as a multiplier: they amplify every
other leadership skill, ensuring that strategies are executed, goals are
achieved, and people feel valued in the process. This session will help leaders inspire
teams, foster collaboration, strengthen engagement, and drive lasting
organizational success.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
- Home Health
- Home Care
- Palliative Care
WHO SHOULD ATTEND?
This informative session
is designed for directors of operations, executive directors, regional directors, sales managers,
business development directors, team leaders, and administrators.
TAKE-AWAY TOOLKIT
- Resource list and key relationship management techniques reference sheet
- Training log
- PDF of slides with speaker contact information for follow-up questions
- Attendance certificate (no pre-approved CEs associated with this webinar)
NOTE: All
materials are subject to copyright. Transmission, retransmission, or
republishing of any webinar to other agencies or those not employed by your
agency is prohibited. Print materials may be copied for eligible participants
only.
TESTIMONIALS
"Very helpful and practical content! Detailed tips and tools will be easy to apply!"
- Patricia, Kittson County Hospice
"The presenter was well spoken, went at a great pace, and helped to dive further into examples on specific items of question."
- Jessica, Visting Angels of SLC & South Valley
"This speaker is well versed and gives a clear discussion of the subject matter with real-world, immediately usable techniques to improve performance."
- Ernest, Pemi Baker Community Health
"The information was useful and the presenter did well to give relevant examples."
"The information was useful and the presenter did well to give relevant examples."
- Sarah, Ascentria In-Home Care
Presented By

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