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Managing Patient Complaints
Diane Link
Clinical Management, Human Resources, NursingDiane Link10/01/2024Oct 1, 2024Webinar
Increase Your CAHPS Hospice Responses & Scores
Susan Keane Baker
Clinical Management, Directors, Executive Leadership, Nursing, Regulatory & ReportingSusan Keane Baker10/29/2024Oct 29, 2024Webinar
Telephone Communication Skills
Susan Keane Baker
Bereavement, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersSusan Keane BakerOn-DemandStreamed
Jul 16, 2024Webinar
Person-Centered End-of-Life Communication Strategies
Julie Guistwite
Bereavement, Nursing, Social Workers & Spiritual CaregiversJulie GuistwiteOn-DemandStreamed
Jun 27, 2024Webinar
Soothe, Smooth & Improve Difficult People with Expert Techniques
Susan Keane Baker
Clinical Management, Executive Leadership, Human Resources, Nursing, Professional DevelopmentSusan Keane BakerOn-DemandStreamed
May 14, 2024Webinar
How to Effectively Audit Hospice Documentation
Kathy Ahearn
Clinical Management, Compliance, NursingKathy AhearnOn-DemandStreamed
May 1, 2024Webinar
Understanding Decisional Capacity in End-of-Life Care
Jim Andrews
Clinical Management, Nursing, Social Workers & Spiritual CaregiversJim AndrewsOn-DemandStreamed
Mar 26, 2024Webinar
Compliance for the Hospice Nurse & Aide
Kathy Ahearn
Clinical Management, Compliance, Directors, Executive Leadership, NursingKathy AhearnOn-DemandStreamed
Feb 28, 2024Webinar
Compliance for the Hospice Medical Director, NP, PA & IDT
Kathy Ahearn
Clinical Management, Compliance, Directors, NursingKathy AhearnOn-DemandStreamed
Feb 14, 2024Webinar
Hospice 101: Understanding the Basics of Hospice Eligibility
Kathy Ahearn
Clinical Management, Compliance, Directors, Executive Leadership, NursingKathy AhearnOn-DemandStreamed
Jan 31, 2024Webinar
Effective Interdisciplinary Collaboration for Hospice
Jim Andrews
Clinical Management, Nursing, Social Workers & Spiritual Caregivers, Volunteer ManagersJim AndrewsOn-DemandStreamed
Nov 15, 2023Webinar
Hospice Eligibility Documentation: Fulfilling the CoPs & Payment Requirements
Leslie Heagy
Clinical Management, Compliance, Executive Leadership, Nursing, Social Workers & Spiritual CaregiversLeslie HeagyOn-DemandStreamed
Nov 14, 2023Webinar
HHCAHPS Strategy: How to Increase a Patient's Willingness to Recommend You
Susan Keane Baker
Clinical Management, Directors, Executive Leadership, NursingSusan Keane BakerOn-DemandStreamed
Nov 8, 2023Webinar
The Art of Navigating Early Hospice Conversations with Patients & Families
Jen Kiehl
Business Development, Directors, Executive Leadership, Nursing, Social Workers & Spiritual Caregivers, MarketingJen KiehlOn-DemandStreamed
Nov 7, 2023Webinar
Improve CAHPS Hospice Scores: Practical Techniques for Exceptional Results
Susan Keane Baker
Clinical Management, Directors, Executive Leadership, Nursing, Regulatory & ReportingSusan Keane BakerOn-DemandStreamed
Oct 3, 2023Webinar
New Coding Updates for Hospice & Home Health FY 2024
Sharon Litwin
Billing, Clinical Management, NursingSharon LitwinOn-DemandStreamed
Sep 14, 2023Webinar
Live Discharges: How, When & Why Package
Clinical Management, Compliance, Directors, Executive Leadership, NursingSeriesStarted
Aug 1, 2023Series
Live Discharges: How, When & Why Part 1: Measuring, Monitoring, Guidelines & Regulations
Kathy Ahearn
Billing, Clinical Management, Compliance, Directors, Executive Leadership, NursingKathy AhearnOn-DemandStreamed
Aug 1, 2023Webinar
Live Discharges: How, When & Why Part 2: Eligibility, Documentation, Planning & the Care Continuum
Kathy Ahearn
Clinical Management, Compliance, Directors, Executive Leadership, NursingKathy AhearnOn-DemandStreamed
Aug 1, 2023Webinar
Hospice FAQs & Best Practices for Counseling Services, IDT & Plan of Care
Kathy Ahearn
Bereavement, Clinical Management, Nursing, Social Workers & Spiritual CaregiversKathy AhearnOn-DemandStreamed
Jul 26, 2023Webinar
Withdrawing Life-Sustaining Treatment: Bio-Ethical Ramifications
Jim Andrews
Bereavement, Clinical Management, Nursing, Social Workers & Spiritual CaregiversJim AndrewsOn-DemandStreamed
Jul 13, 2023Webinar
Documenting Through the Levels of Care: Requirements & Best Practices
Diane Link
Clinical Management, Compliance, NursingDiane LinkOn-DemandStreamed
Jul 11, 2023Webinar
Assisting People to Live Fully Until Death: Beyond Pain & Symptom Management
Gary Gardia
Nursing, Social Workers & Spiritual Caregivers, Volunteer ManagersGary GardiaOn-DemandStreamed
Mar 16, 2023Webinar
Charting for the Jury: Fine-Tune Documentation for Hospice & Home Care
Susan Keane Baker, Paul R. Keane
Clinical Management, Compliance, NursingSusan Keane Baker, Paul R. KeaneOn-DemandStreamed
Mar 6, 2023Webinar
Managing Patient & Family Expectations with Practical Techniques
Susan Keane Baker
Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersSusan Keane BakerOn-DemandStreamed
Feb 2, 2023Webinar
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