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TitlePresenter(s)AvailableType
Managing Patient Complaints
Diane LinkClinical Management, Human Resources, NursingDiane Link10/01/2024Webinar
Increase Your CAHPS Hospice Responses & Scores
Susan Keane BakerClinical Management, Directors, Executive Leadership, Nursing, Regulatory & ReportingSusan Keane Baker10/29/2024Webinar
Telephone Communication Skills
Susan Keane BakerBereavement, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersSusan Keane BakerOn-DemandWebinar
Person-Centered End-of-Life Communication Strategies
Julie GuistwiteBereavement, Nursing, Social Workers & Spiritual CaregiversJulie GuistwiteOn-DemandWebinar
Soothe, Smooth & Improve Difficult People with Expert Techniques
Susan Keane BakerClinical Management, Executive Leadership, Human Resources, Nursing, Professional DevelopmentSusan Keane BakerOn-DemandWebinar
How to Effectively Audit Hospice Documentation
Kathy AhearnClinical Management, Compliance, NursingKathy AhearnOn-DemandWebinar
Understanding Decisional Capacity in End-of-Life Care
Jim AndrewsClinical Management, Nursing, Social Workers & Spiritual CaregiversJim AndrewsOn-DemandWebinar
Compliance for the Hospice Nurse & Aide
Kathy AhearnClinical Management, Compliance, Directors, Executive Leadership, NursingKathy AhearnOn-DemandWebinar
Compliance for the Hospice Medical Director, NP, PA & IDT
Kathy AhearnClinical Management, Compliance, Directors, NursingKathy AhearnOn-DemandWebinar
Hospice 101: Understanding the Basics of Hospice Eligibility
Kathy AhearnClinical Management, Compliance, Directors, Executive Leadership, NursingKathy AhearnOn-DemandWebinar
Effective Interdisciplinary Collaboration for Hospice
Jim AndrewsClinical Management, Nursing, Social Workers & Spiritual Caregivers, Volunteer ManagersJim AndrewsOn-DemandWebinar
Hospice Eligibility Documentation: Fulfilling the CoPs & Payment Requirements
Leslie HeagyClinical Management, Compliance, Executive Leadership, Nursing, Social Workers & Spiritual CaregiversLeslie HeagyOn-DemandWebinar
HHCAHPS Strategy: How to Increase a Patient's Willingness to Recommend You
Susan Keane BakerClinical Management, Directors, Executive Leadership, NursingSusan Keane BakerOn-DemandWebinar
The Art of Navigating Early Hospice Conversations with Patients & Families
Jen KiehlBusiness Development, Directors, Executive Leadership, Nursing, Social Workers & Spiritual Caregivers, MarketingJen KiehlOn-DemandWebinar
Improve CAHPS Hospice Scores: Practical Techniques for Exceptional Results
Susan Keane BakerClinical Management, Directors, Executive Leadership, Nursing, Regulatory & ReportingSusan Keane BakerOn-DemandWebinar
New Coding Updates for Hospice & Home Health FY 2024
Sharon LitwinBilling, Clinical Management, NursingSharon LitwinOn-DemandWebinar
Live Discharges: How, When & Why Package
Clinical Management, Compliance, Directors, Executive Leadership, NursingSeriesSeriesLive Discharges: How, When & Why Part 1: Measuring, Monitoring, Guidelines & Regulations
Kathy AhearnBilling, Clinical Management, Compliance, Directors, Executive Leadership, NursingKathy AhearnOn-DemandWebinar
Live Discharges: How, When & Why Part 2: Eligibility, Documentation, Planning & the Care Continuum
Kathy AhearnClinical Management, Compliance, Directors, Executive Leadership, NursingKathy AhearnOn-DemandWebinar
Hospice FAQs & Best Practices for Counseling Services, IDT & Plan of Care
Kathy AhearnBereavement, Clinical Management, Nursing, Social Workers & Spiritual CaregiversKathy AhearnOn-DemandWebinar
Withdrawing Life-Sustaining Treatment: Bio-Ethical Ramifications
Jim AndrewsBereavement, Clinical Management, Nursing, Social Workers & Spiritual CaregiversJim AndrewsOn-DemandWebinar
Documenting Through the Levels of Care: Requirements & Best Practices
Diane LinkClinical Management, Compliance, NursingDiane LinkOn-DemandWebinar
Assisting People to Live Fully Until Death: Beyond Pain & Symptom Management
Gary GardiaNursing, Social Workers & Spiritual Caregivers, Volunteer ManagersGary GardiaOn-DemandWebinar
Charting for the Jury: Fine-Tune Documentation for Hospice & Home Care
Susan Keane Baker, Paul R. KeaneClinical Management, Compliance, NursingSusan Keane Baker, Paul R. KeaneOn-DemandWebinar
Managing Patient & Family Expectations with Practical Techniques
Susan Keane BakerClinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersSusan Keane BakerOn-DemandWebinar
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