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Mistakes Happen: Cultivating Service Recovery Skills

Gary Gardia
Bereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersGary Gardia03/05/2025Mar 5, 2025Webinar

HOPE Tool Series

Nursing03/06/2025Starting
Mar 6, 2025Series

HOPE Tool Series: HOPE Tool Part 1 - Impact on Hospice Quality Reporting Program & General Conventions for Completion

Victoria Barron
NursingVictoria Barron03/06/2025Mar 6, 2025Webinar

Interdisciplinary Teams: Defining & Functioning

Gary Gardia
Bereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersGary Gardia03/11/2025Mar 11, 2025Webinar

HOPE Tool Series: HOPE Tool Part 2 - Sections A, F & I

Victoria Barron
NursingVictoria Barron03/12/2025Mar 12, 2025Webinar

HOPE Tool Series: HOPE Tool Part 3 - Sections J, M, N & Z

Victoria Barron
NursingVictoria Barron03/19/2025Mar 19, 2025Webinar

Managing Patient & Family Expectations

Susan Keane Baker
Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersSusan Keane Baker05/22/2025May 22, 2025Webinar

Denial: Misdiagnosed & Misunderstood

Gary Gardia
Bereavement, Clinical Management, Executive Leadership, Human Resources, Nursing, Social Workers & Spiritual Caregivers, Volunteer ManagersGary Gardia06/05/2025Jun 5, 2025Webinar

Documenting Hospice Eligibility

Tammy Stewart
NursingTammy Stewart06/12/2025Jun 12, 2025Webinar

Preparing Family Caregivers for the Death and Bereavement

Julie Guistwite
Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersJulie Guistwite11/12/2025Nov 12, 2025Webinar

Hospice Documentation at Every Phase & Level of Care

Diane Link
NursingDiane Link11/25/2025Nov 25, 2025Webinar

Creating an LGBTQ+ Caring, Sensitive & Inclusive Program

Gary Gardia
Bereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersGary GardiaOn-DemandStreamed
Feb 11, 2025Webinar

Self-Assessment: Getting Away from Routine, Task-Focused, End-of-Life Care

Gary Gardia
Bereavement, Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersGary GardiaOn-DemandStreamed
Jan 28, 2025Webinar

"Don't Mention Death in Our House" & Other Challenging Family Situations

Gary Gardia
Directors, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersGary GardiaOn-DemandStreamed
Jan 15, 2025Webinar

Increase Your CAHPS Hospice Responses & Scores

Susan Keane Baker
Clinical Management, Directors, Executive Leadership, Nursing, Regulatory & ReportingSusan Keane BakerOn-DemandStreamed
Oct 29, 2024Webinar

Managing Patient Complaints

Diane Link
Clinical Management, Human Resources, NursingDiane LinkOn-DemandStreamed
Oct 1, 2024Webinar

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