Understanding the Hospice Live Discharge Process

Clinical Management

On-Demand Webinar

StreamedJul 15, 2025Duration120 minutes

Unlimited & shareable access starting
two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

All hospice providers can be expected to experience live discharges.

This presentation will explore the five live discharges allowable under the Medicare Hospice Benefit. If your agency requires improvement with revocations, long length of stays, and burdensome transitions, this is the presentation for you!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Define the five allowable hospice live discharges per the Conditions of Participation
Explain the benefits of the live discharge process
Recommend which team members and timelines support best practices for live discharges
Monitor provider live discharge patterns and trends and understand how they demonstrate the need for education and/or process improvement
Identify changes to improve your agency’s hospice live discharge process

WEBINAR DETAILS

The rate of provider live discharges has increased steadily from 16% in FY 2020 to 19% in FY 2024. Within the Medicare Hospice Benefit, there are five allowable live discharges. This program will review the requirements for each, define the process, explain what documentation is required, and include best practices.

Certain live discharges can be more challenging and require an agency to have policy in place specific to that live discharge. The presenter will address what information live discharges can provide as it relates to overall performance and Medicare eligibility. Both provider performance and eligibility can impact hospice quality and reimbursement, therefore understanding live discharges and best practices is critical.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

Hospice
Palliative Care

WHO SHOULD ATTEND?

This informative session is designed for all leadership and strongly recommended for clinical management/supervisors, QA staff, CFOs, medical directors, intake coordinators, staff education RNs, assessment team members, MSWs, and administration professionals.

TAKE-AWAY TOOLKIT

Hospice live discharges audit tool
Training log
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

TESTIMONIALS

"Great information!"

- Lisa, IPH Hospice Care

"Kathy gave very specific instructions and guidelines on how to meet the requirements of Medicare. She was honest and shared her information so that we could reach out with further questions."

- Kathleen, Patriot Healthcare

"Hearing from an experienced presenter who is keenly aware of the CoPs and presented in a way that was very understandable."

- Tammy, Spartanburg Regional Hospice

"It was very informative and very clear. I loved the organization of the webinar and taking each type of discharge and thoroughly educating us on it, as well as giving us tools on how to conduct our own audits."

- Rebecca, Heart of America Medical Center