QAPI Success Series
Live Webinar
- Unlimited connections for your agency
- Available on desktop, mobile & tablet
-
Take-away toolkit
- Presenter’s contact info for questions
On-Demand Webinar
- Unlimited & shareable access starting
two business days after live stream - Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
This 6-part series introduces the innovative QAPI 360 approach — a practical, results-driven framework for moving through and beyond compliance and into continuous improvement.
Learn
how to identify key data, streamline collection and tracking, and translate
numbers into clear insights that guide decisions and elevate care. Discover how
to design PIPs that spark engagement, drive accountability, and deliver
measurable, lasting results. Whether you’re building your QAPI foundation or
strengthening existing processes, this series equips you with the tools,
strategy, and confidence to lead a thriving, data-driven quality program.
Purchase webinars individually or save with the series, 6 webinars for the price of 5!
QAPI SUCCESS SERIES TOPICS
60 & 90-minute
webinars – available live or on-demand
- Your Guide to QAPI Success Part 1: The QAPI 360 Program Intro & Overview
- Your Guide to QAPI Success Part 2: Laying the Foundation: Data Collection & Tracking for Meaningful PI
- Your Guide to QAPI Success Part 3: Performance Improvement with Practical Data Interpretation
- Your Guide to QAPI Success Part 4: Beyond the Basics: Building PIPs That Stick & Succeed
- QAPI: Digging in the Data
- Utilizing QAPI Dashboards & QAPI Templates to Streamline Documentation
Included Webinars:
Mar 17, 2026Webinar
Your Guide to QAPI Success Part 4: Beyond the Basics: Building PIPs That Stick & Succeed
Presenter:Jen Kiehl-Miller
Move beyond check-the-box QAPI! Transform vague ideas into focused, data-driven PIPs that align with your organizational priorities, engage your teams, and deliver measurable, sustainable improvement. Learn how to design PIPs that do not stall, do not fade, and do not stay on paper, but instead drive action, accountability, and real change in care delivery and performance.
Apr 8, 2026Webinar
QAPI: Digging in the Data
Presenter:Tammy Stewart
Learn how to turn hospice data into real quality and compliance wins! Hospice agencies today face intense regulatory scrutiny, and this practical session will lay out how to move from basic information gathering into meaningful analysis and action. Participants will learn how to use data trends to prioritize improvement activities and build a comprehensive QAPI plan and program that drives quality outcomes and supports regulatory success.
May 7, 2026Webinar
Utilizing QAPI Dashboards & QAPI Templates to Streamline Documentation
Presenter:Diane Link
Turn data into action! Learn how to structure and streamline your QAPI program with dashboards and templates that make documentation easier, clearer, and fully compliant. This nuts-and-bolts webinar will present proven organization and workflow strategies for both quality assessment and performance improvement that meet documentation requirements.
On-DemandWebinar
Your Guide to QAPI Success Part 1: The QAPI 360 Program Intro & Overview
Presenter:Jen Kiehl-Miller
Say goodbye to boring compliance tasks and hello to powerful quality improvement! This webinar introduces the QAPI 360 program — a fresh, effective way to integrate continuous quality improvement into your daily operations and lead your organization to measurable success.
On-DemandWebinar
Your Guide to QAPI Success Part 2: Laying the Foundation: Data Collection & Tracking for Meaningful PI
Presenter:Jen Kiehl-Miller
Is your QAPI process truly driving improvement, or just generating reports and headaches? This session takes a deep dive into what data really matters, how to collect and track it without overburdening staff, and how to translate raw numbers into clear insights that guide decisions, elevate care, and support a thriving hospice culture.
On-DemandWebinar
Your Guide to QAPI Success Part 3: Performance Improvement with Practical Data Interpretation
Presenter:Jen Kiehl-Miller
Transform your hospice QAPI from a data obligation into a true performance engine. In this fast-paced session, you’ll learn how to move beyond spreadsheets and reports to pinpoint priority issues in real time, uncover the real “why” with practical root cause tools, and build PI plans your team can actually execute. Elevate your QAPI program and transform data into lasting impact — one improvement at a time.
Other Webinars That Might Interest You
Updated HOPE Guidance: Unpacking the HOPE Tool Changes
by Victoria Barron
Electronic Business Records: Seven Steps for Effective & Compliant Management
by Nancy Flynn
Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey
by Jen Kiehl-Miller
Hospice Volunteer Programs
by Kathy Ahearn
If It Wasn't Documented, It Wasn't Done!
by Tammy Stewart
2026 Medicare Compliance Hospice Team Series: Hospice Medical Director, Hospice Physicians, Physician Designee, NP, PA & IDT/IDG
by Kathy Ahearn
Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms
by Nancy Flynn
How to Conduct an Audit to Prepare for Survey or ADR
by Kathy Ahearn
Hospice Documentation Audits: Process & Best Practices
by Kathy Ahearn
QAPI Success Series: Your Guide to QAPI Success Part 4: Beyond the Basics: Building PIPs That Stick & Succeed
by Jen Kiehl-Miller
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