Live & On-Demand Training

NEW Online Volunteer Training Program

Denied? Strategies for Successful Hospice Claim Appeals

Face-to-Face, Physician Billing & HOPE Compliance

The Hospice Final Rule & 2027 Quality Update

Hospice Sales Compliance: What Reps Can’t Say Anymore

The HOPE Tool Part 3: Where the Change Has Taken Us

2026 Hospice PEPPER Report

The HOPE Tool Part 2: Driving the Plan & Quality of Care

Mobile Device Risks, Records & Rules: Using Policy to Manage Compliance

Hospice Levels of Care: Compliance Qualifications & Documentation

The HOPE Tool Part 1: General Conventions, Submission Requirements & Meeting the Compliance Threshold

CAHPS Hospice Survey: How to Gauge Improvement in Scores

Hospice 101: Back to the Basics & Key Concepts

Electronic Business Records: Seven Steps for Effective & Compliant Management

Developing Home Health Care Plans That Meet Regulatory & Billing Requirements

Medicare Review Success: Avoid Top Denials & Strengthen Documentation

2027 Hospice Proposed Payment Rule & Regulatory Update

Top 5 Hospice Medical Review Denials

Utilizing QAPI Dashboards & QAPI Templates to Streamline Documentation

If It Wasn't Documented, It Wasn't Done!

How to Conduct an Audit to Prepare for Survey or ADR

Manage Content to Maximize Compliance & Minimize Discrimination, Harassment & Hostile Work Environment Claims

Meeting Patients Sooner: Rethinking Hospice Admissions for Today’s Care Journey

QAPI: Digging in the Data

Documentation to Support Terminality & Meet Guidelines & Regulations

Medicare Audit Survival: What to Do When the Review Notice Arrives for TPE, ADR & SMRC

Developing Hospice Care Plans That Meet Regulatory Requirements

Hospice Bereavement Program Structure, POCs, Risks & Best Practices

Your Guide to QAPI Success Part 4: Beyond the Basics: Building PIPs That Stick & Succeed

Hospice Volunteer Program Roles, Requirements, Recruitment & More

Artificial Intelligence (AI) Risks & Rules for Healthcare: Using ChatGPT Without Violating HIPAA, Patient Privacy, or the Law

Developing, Updating & Implementing an Effective Hospice Plan of Care

Your Guide to QAPI Success Part 3: Performance Improvement with Practical Data Interpretation

QAPI Success Series

Social Workers, MFTs, MHCs, Chaplains & Spiritual Caregivers

Your Guide to QAPI Success Part 2: Laying the Foundation: Data Collection & Tracking for Meaningful PI

Hospice Nurses & Hospice Aides

Your Guide to QAPI Success Part 1: The QAPI 360 Program Intro & Overview

Hospice Medical Director, Hospice Physicians, Physician Designee, NP, PA & IDT/IDG

2026 Medicare Compliance Hospice Team Series

Hospice Eligibility & Skillful Documentation

Hospice 101: Understanding Medicare Hospice Eligibility & Admission Requirements

Effective IDGs & Plans of Care: Updates to Meet Regulatory Requirements

Record Retention Rules for Zoom, Teams, Slack & Other E-Collaboration Platforms

Best Practices for Responding to an ADR

Hospice Volunteer Programs

Hospice Conditions of Participation Versus Conditions of Payment: Understanding the Difference

Avoid the Top 5 Hospice Survey Deficiencies

Home Health QAPI: Maximizing Compliance & Quality Care

Conducting an Effective Emergency Preparedness Tabletop Exercise