Management Training Part 2: Leadership – Case Management, Competencies, HR & Effectively Managing Your Team

Part 2 will focus on the critical aspects of hospice case management. The webinar will review what makes up a qualified hospice case manager and what competencies and skill sets are required to effectively provide quality care. Learn how to effectively set up and manage your team, including reporting, scheduling, documenting, and IDG. Tools will be provided to assist new managers and supervisors with communication, motivational and leadership styles, and techniques to maximize team productivity and quality care. How to have difficult discussions with staff members including staff improvement plans will also be covered. FAQs that management frequently encounter regarding documentation and other challenges will be covered as well.

The Hospice Management & Clinical Supervision Training Course series is an intensive, interactive, and deep dive into the essential aspects of what all hospice managers/supervisors need to know and understand. This series will focus on improving critical leadership skills and compliance and break down and address key management areas.

This informative session is designed for hospice owners, DOPCSs, clinical supervisors, DONs, frontline supervisors, new management, middle management, management trainees, HR staff, directors, administrators, assistant administrators, business development personnel, operations managers, CFOs, COOs, and all other hospice leaders.