Upcoming Webinars

Denial: Misdiagnosed & Misunderstood

Volunteer Manager Series: Utilizing Professional Licensed Volunteers

Guidance for the New Volunteer Manager Part 1: Volunteer Manager Fundamentals

Watch What You Say! How Words & Approaches Influence Outcomes

Guidance for the New Volunteer Manager Part 2: Policies, Procedures & the Volunteer File

Treating Emotional & Spiritual Distress: Approaches & Interventions

When Beliefs Collide: Interacting with People with Different Belief Systems

Crucial Critical Thinking: Taking a Second Look at Long-Held Myths & Inconsistencies

Hospice Social Workers Part 1: The Role of the Hospice Social Worker: A Unique & Specialized Focus

Personality Disorders & Challenging Personalities: Clients & Team Members

Hospice Social Workers Part 2: Obstacles: Time, Dementia-Related Diagnoses & Insufficient Hospice-Specific Skills

Mindfulness & Deep Listening as Counseling Techniques

Online Volunteer Training Program

Volunteer Manager Series: All About Volunteer Competencies

Volunteer Manager Series: Reporting Numbers, Records & Volunteer Impact Data

Applying Motivational Interviewing to End-of-Life Care Challenges

Hospice-Specific Counseling Skills for Chaplains

Interdisciplinary Teams: Defining & Functioning

Mistakes Happen: Cultivating Service Recovery Skills

Creating an LGBTQ+ Caring, Sensitive & Inclusive Program

Self-Assessment: Getting Away from Routine, Task-Focused, End-of-Life Care

"Don't Mention Death in Our House" & Other Challenging Family Situations

Overcoming the Top 5 Obstacles to Exceptional IDT Care

Creative Programming for Caregivers & the Bereaved

Bereavement Volunteer Training Part 2: Suicide Intervention, Screening Calls & Complex Situations

Guiding Caregivers Through Difficult & Meaningful Conversations

Bereavement Volunteer Training Part 1: Advanced Concepts & Interventions - Grief, Loss & Communication

Re-Examining Boundaries: When to Step Forward or Back

Alzheimer’s Disease & Related Disorders (ADRD) Training for Volunteers