Live & On-Demand Training

Honoring Veterans’ Healthcare Decisions

Coaching Challenging Personalities

Alzheimer’s & Dementia Part 2: Specialized Programming for Social Workers & Chaplains

The Role of the Social Worker & Chaplain in Pain & Symptom Management

Veterans, PTSD & Trauma-Informed Care Counseling

"No Wrong Way to Grieve": Is That Even True? How to Respond & Intervene Effectively

Raising the Bar for Bereavement Programming & Services Part 1: Ensuring the Needs Are Met

Veterans & Volunteers: Challenges & Opportunities for Quality Care

The Role of the Psychosocial/Spiritual Teams in Addressing Ethical Dilemmas

“What Are You Going to do About This?!” Challenging Situations for Social Workers

Raising the Bar for Bereavement Programming & Services Part 2: E-Bereavement Programming & Services

Motivational Interviewing in Hospice: Creating Goals People Are Truly Motivated to Achieve

The Challenging Volunteer: Coaching In or Coaching Out?

Working Alongside Challenging Personalities

Suicidal Ideation or Desire for Hastened Death? Different Motivations with Different Interventions

Cognitive Behavioral Therapy (CBT) & Mindfulness for Distress & Anxiety Management

End-of-Life Closure: The True Heart of Hospice Care

Free DEMO: Online Volunteer Training Program

NEW Online Volunteer Training Program

Alzheimer’s & Dementia Part 1: Specialized Programming for Volunteers

Providing High-Level & Targeted Counseling

Volunteer Leaders: Guiding Volunteers Toward Leadership Roles

The Assertive Social Worker & Chaplain

E- & Micro-Volunteering

Volunteer Inservices & Support: Overlooked Retention Opportunities

Volunteer Recruitment & Training

Creating New & Innovative Services with Volunteers

Hospice Social Workers Part 2: Obstacles: Time, Dementia-Related Diagnoses & Insufficient Hospice-Specific Skills

Personality Disorders & Challenging Personalities: Clients & Team Members

Hospice Social Workers Part 1: The Role of the Hospice Social Worker: A Unique & Specialized Focus

Crucial Critical Thinking: Taking a Second Look at Long-Held Myths & Inconsistencies

When Beliefs Collide: Interacting with People with Different Belief Systems

Treating Emotional & Spiritual Distress: Approaches & Interventions

Guidance for the New Volunteer Manager Part 2: Policies, Procedures & the Volunteer File

Watch What You Say! How Words & Approaches Influence Outcomes

Guidance for the New Volunteer Manager Part 1: Volunteer Manager Fundamentals

Utilizing Professional Licensed Volunteers

Denial: Misdiagnosed & Misunderstood

All About Volunteer Competencies

Reporting Numbers, Records & Volunteer Impact Data

Applying Motivational Interviewing to End-of-Life Care Challenges

Hospice-Specific Counseling Skills for Chaplains

Interdisciplinary Teams: Defining & Functioning

Mistakes Happen: Cultivating Service Recovery Skills

Creating an LGBTQ+ Caring, Sensitive & Inclusive Program

Self-Assessment: Getting Away from Routine, Task-Focused, End-of-Life Care

"Don't Mention Death in Our House" & Other Challenging Family Situations

10 Important Questions That Help People Find Meaning & Purpose

Defining Exceptionalism in Bereavement Care

Alzheimer’s Disease & Related Disorders (ADRD) Training for Volunteers