Navigating Difficult Conversations with Confidence & Compassion

This insightful webinar will reframe the idea of "difficult" conversations as moments of uncertainty rather than struggle. It will explore why leaders often hesitate to give feedback and address how to overcome the most common barriers. Join us for a dive into the three most common responses to feedback — denial, rationalization, and emotion — and learn effective navigation strategies. Participants will get practical scripts for opening and closing challenging conversations, ensuring clarity and impact. In addition, three proven feedback models will be introduced to serve as a guide, helping leaders communicate with confidence, empathy, and effectiveness. This timeless topic will equip you with the tools to turn uncertainty into opportunity.