Jen Kiehl Photo

Jen Kiehl

MBA, BSN, RN
Hospice Support Specialists
See All Webinars

Biography

Jen Kiehl holds an MBA and has been a registered nurse since 1996. She started her hospice career in 2004 as a Clinical Director for a small start-up in rural PA. Since then, she has held leadership positions at the local, regional, and national level for both large and small for-profit and non-profit organizations. Jen has been sharing her expertise in growth, operations, compliance, and clinical strategy as an independent consultant since 2016. It is Jen’s philosophy that the growth of a successful hospice is dependent on a strong and compliant clinical program. There is no “sales” in hospice; census is built upon collaborative relationships that are founded in service excellence. Growth, however, is only a small component of a successful organization. In order to effectively lead a great program, it is essential that managers understand, evaluate, and drive all of the different components that measure organizational excellence through well-defined, streamlined, and competitive processes.

Jen began speaking for the Hospice & Home Care Webinar Network in 2022 and has been an exceptional addition. Attendees speak highly of her webinars and trust her expertise to guide them. Learn more about her webinars below.

"The speaker was so clear about best practice and practical examples. One of the best webinars I have attended! I highly recommend this to anyone involved in eligibility decisions for hospice."
- Julie, Bright Spring Health
Reducing the Risk of Clinical Claims Review Denials by Managing Live Discharges
Tuesday
Jul 25
Developing Effective Appeals for Medical Claim Denials
Developing Effective Appeals for Medical Claim DenialsDeveloping Effective Appeals for Medical Claim Denials
1:00 PM MDT
Presented by Jen Kiehl
Clinical Management + 3 more
LIVE
Clinical Management + 3 more
1:00 PM MDT
Wednesday
Aug 30
Clinically Based Hospice Eligibility for Nonclinical Sales Teammates
Clinically Based Hospice Eligibility for Nonclinical Sales TeammatesClinically Based Hospice Eligibility for Nonclinical Sales Teammates
1:00 PM MDT
Presented by Jen Kiehl
Business Development + 3 more
LIVE
Business Development + 3 more
1:00 PM MDT
Tuesday
Nov 7
The Art of Navigating Early Hospice Conversations with Patients & Families
The Art of Navigating Early Hospice Conversations with Patients & FamiliesThe Art of Navigating Early Hospice Conversations with Patients & Families
1:00 PM MST
Presented by Jen Kiehl
Business Development + 5 more
LIVE
Business Development + 5 more
1:00 PM MST
Thursday
Dec 7
Leveraging Clinical Teammates in Business Development & Growth
Leveraging Clinical Teammates in Business Development & GrowthLeveraging Clinical Teammates in Business Development & Growth
1:00 PM MST
Presented by Jen Kiehl
Business Development + 3 more
LIVE
Business Development + 3 more
1:00 PM MST
Tuesday
Dec 19
Top 10 Hospice Compliance Mistakes
Avoiding the Top 10 Hospice Compliance MistakesAvoiding the Top 10 Hospice Compliance Mistakes
1:00 PM MST
Billing + 4 more
LIVE
Billing + 4 more
1:00 PM MST
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