Jen Kiehl Photo

Jen Kiehl

MBA, BSN, RN
Hospice Support Specialists
See All Webinars

Biography

Jen Kiehl holds an MBA and has been a registered nurse since 1996. She started her hospice career in 2004 as a Clinical Director for a small start-up in rural PA. Since then, she has held leadership positions at the local, regional, and national level for both large and small for-profit and non-profit organizations. Jen has been sharing her expertise in growth, operations, compliance, and clinical strategy as an independent consultant since 2016. It is Jen’s philosophy that the growth of a successful hospice is dependent on a strong and compliant clinical program. There is no “sales” in hospice; census is built upon collaborative relationships that are founded in service excellence. Growth, however, is only a small component of a successful organization. In order to effectively lead a great program, it is essential that managers understand, evaluate, and drive all of the different components that measure organizational excellence through well-defined, streamlined, and competitive processes.

Jen began speaking for the Hospice & Home Care Webinar Network in 2022 and has been an exceptional addition. Attendees speak highly of her webinars and trust her expertise to guide them. Learn more about her webinars below.

"The speaker was so clear about best practice and practical examples. One of the best webinars I have attended! I highly recommend this to anyone involved in eligibility decisions for hospice."
- Julie, Bright Spring Health
Reducing the Risk of Clinical Claims Review Denials by Managing Live Discharges
Tuesday
Jun 18
Compliant Pre-Bill Audit Process for Hospice Billing
Compliant Pre-Bill Audit Process for Hospice BillingCompliant Pre-Bill Audit Process for Hospice Billing
1:00 PM MDT
Presented by Jen Kiehl
Billing + 4 more
LIVE
Billing + 4 more
1:00 PM MDT
Tuesday
Aug 20
The Top 10 Misunderstood Regulations & Related Bad Processes
The Top 10 Misunderstood Regulations & Related Bad ProcessesThe Top 10 Misunderstood Regulations & Related Bad Processes
1:00 PM MDT
Presented by Jen Kiehl
Clinical Management + 3 more
LIVE
Clinical Management + 3 more
1:00 PM MDT
Tuesday
Nov 19
The Top 10 Operational & Structural Mistakes Hospices Make
The Top 10 Operational & Structural Mistakes Hospices MakeThe Top 10 Operational & Structural Mistakes Hospices Make
1:00 PM MST
Business Development + 3 more
LIVE
Business Development + 3 more
1:00 PM MST
Tuesday
Dec 17
Discover a New Marketing Model Using Clinical Resources
Discover a New Marketing Model Using Clinical ResourcesDiscover a New Marketing Model Using Clinical Resources
1:00 PM MST
Business Development + 1 more
LIVE
Business Development + 1 more
1:00 PM MST
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