Jen Kiehl-Miller

Jen Kiehl-Miller holds an MBA and has been a registered nurse since 1996. She started her hospice career in 2004 as a Clinical Director for a small start-up in rural PA. Since then, she has held leadership positions at the local, regional, and national level for both large and small for-profit and non-profit organizations. Jen has been sharing her expertise in growth, operations, compliance, and clinical strategy as an independent consultant since 2016.

It is Jen’s philosophy that the growth of a successful hospice is dependent on a strong and compliant clinical program. There is no “sales” in hospice; census is built upon collaborative relationships that are founded in service excellence. Growth, however, is only a small component of a successful organization. In order to effectively lead a great program, it is essential that managers understand, evaluate, and drive all of the different components that measure organizational excellence through well-defined, streamlined, and competitive processes.

Jen began speaking for the Hospice & Home Care Webinar Network in 2022 and has been an exceptional addition. Attendees speak highly of her webinars and trust her expertise to guide them. Learn more about her webinars below.

"The speaker was so clear about best practice and practical examples. One of the best webinars I have attended! I highly recommend this to anyone involved in eligibility decisions for hospice."

- Julie, Bright Spring Health