Compliance for a Hospice Volunteer Program

Volunteer programs are considered a core hospice service required by CMS. This webinar will review the specific hospice volunteer program Conditions of Participation and the critical roles both the director/manager and volunteer serve in the patient and hospice process. Programs must meet and maintain a 5% requirement, however, not all volunteer activities fall under that 5%. Learn which ones qualify, whether they are direct or administrative, and how to accurately calculate and report total hours. This webinar will also address the Medicare hospice volunteer training program requirements to ensure your agency’s initial training program complies.

This informative session is designed for executive leadership, board members, volunteer directors and managers, compliance officers, CFOs, clinical managers, marketing, human resources personnel, education and training staff, and business development teams.