Extending the Continuum of Care: Service Enhancement & Differentiation Strategies
On-Demand Webinar
StreamedAug 8, 2022Duration75 minutes
- Unlimited & shareable access starting
two business days after live stream - Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Discover new points of differentiation that set your hospice apart and prepare it for a value-based payment system!
This
webinar will showcase several services, including funeral planning and how to help
families access life insurance benefits within 48 hours, as opposed to the
standard 5-8 weeks. Learn how to improve the family experience, increase
satisfaction, and move your agency toward that Five-Star Rating.
AFTER THIS
WEBINAR YOU’LL BE ABLE TO:
- Understand the importance of adding value to the family experience after the death of a loved one
- Demonstrate to referral sources a differentiating service that strengthens your position in a competitive marketplace
- Eliminate stress and anxiety for the family by defining key elements of funeral planning and offer a valuable resource
- Utilize a resource that allows a nearly immediate payout of life insurance benefits
- Increase family satisfaction with a new service that will help achieve a Five-Star Rating, which is critical as hospice moves closer to a value-based payment environment
WEBINAR DETAILS
When a patient
dies, there is a 30-day gap before bereavement services begin. This period is
often filled with stress, heightened emotions, and anxiety for the family. Learn
how to significantly assist families with access to funeral preparation
resources and speedier life insurance benefit payouts. These new services will facilitate
meeting mission objectives and simultaneously advance business objectives, such
as referral development, differentiation, and strengthening the family
experience. As the potential for a value-based payment system becomes a
reality, efforts to strengthen the family experience and satisfaction levels will
be mission critical.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
WHO SHOULD ATTEND?
This informative session
is designed for social workers, owners, administrators, executive directors,
business development teams, marketing executives, and sales staff.
TAKE-AWAY TOOLKIT
- Pre-funeral planning checklist
- Tool and method to assist families in accessing life-insurance benefits
- Training log
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided, however there are no pre-approved CEs associated with this webinar
Presented By
Hospice Advisors
© 2023 FINANCIAL EDUCATION & DEVELOPMENT, INC