Mean What You Say, Say What You Mean: Assertiveness Training for Professionals
On-Demand Webinar
StreamedOct 27, 2020Duration90 minutes
- Unlimited and shareable access
two business days after live streaming - Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
What kind of communicator are you? Do you say what you mean and mean what you say?
Join us for an informative, interactive webinar on how to increase your effectiveness and reduce frustration by discovering and finessing your communication style.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify four communication styles
- Take steps to become an assertive professional
- Use the three Cs of assertive communication
- Communicate with confidence and composure
- Distinguish the communication styles of others
- Recognize five red flags of communication
WEBINAR DETAILS
Have you ever left a meeting frustrated because you
couldn’t get your point across? Are you often misunderstood by your team,
peers, or superiors? Do you bulldoze over the thoughts, feelings, and opinions
of others, or just let things go and appear as if you don’t care? Have you
heard people say, “communication is the root of most interpersonal problems”? There’s
a lot of truth to it! Communication is a word that is frequently thrown around
but what does it really mean and how do we increase its effectiveness? Assertive
communication is thought to be the most effective communication style and
widely accepted by managers and leaders. However, assertive communication is
also a term used freely and without understanding. Most professionals seek an
assertive communication style because of its effectiveness but few know how to successfully
adopt it.
The way we communicate is how co-workers,
customers, and partners form opinions about us. There are three primary components
to assertive communication. Do you know what they are and how to communicate with
power, impact, and clarity? There are also several benefits to being assertive.
The top two will change how you feel about yourself and others. The interactive
live webinar will allow you to participate in polling, Q&A, thought-provoking
prompts, and shared experiences. Get an edge on leadership and life by fine
tuning your skills and integrating an assertive communication style.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
- Hospice
- Home Health
- Home Care
- Palliative Care
WHO SHOULD ATTEND?
This informative session
is designed for anyone seeking to be more effective and assertive. Grow your
confidence and make an impact! Leaders, managers, sales professionals,
volunteer mangers, and IDG team members will all benefit from this impactful
session.
TAKE-AWAY TOOLKIT
-
Handout on the three Cs of assertive communication
- Recommended reference list for assertive communication
- Effective communication tips
- Cheat sheet on the four communication styles
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided, however there are no pre-approved CEs associated with this webinar
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.
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