2023 Hospice Clinical Manager Series

This webinar will address the critical day-to-day elements of clinical management and a variety of leadership and management styles. Discover what to expect from your team members, how to lead an effective IDG, and how to support your staff in the hospice process and documenting terminality. With increased government oversight through post-payment medical review audits and Targeted Probe and Educate, it is critical that clinical leadership effectively manage their teams and understand Medicare hospice regulations. The webinar will review effective tools, explain how to prepare for IDG, describe running CoPs-compliant IDG meetings, and reveal what to expect from hospice case managers. Recertification documentation and effectively meeting metrics and quality of care will also be addressed.

The three-part Hospice Clinical Manager Series will conclude with a focus on agency quality reporting, patient engagement and satisfaction, and business growth. Clinical managers must have a strong understanding of how quality impacts overall patient satisfaction and reimbursement. There are multiple reports that come from claims data which are interpreted as quality measures that management must know. Learn how to lead your team and elevate your scores using those critical reports and quality measures. This webinar will also review the latest updates for CY2024, along with payment models such as VBID and the Hospice Benefit Component. Agencies located in a region with Medicare Advantage plans taking part in this new payment model will benefit from attending as their leadership responsibilities will be addressed in detail. Future growth projections, current CMS and state concerns, and what to watch as 2023 winds down will also be reviewed.

The 2023 Hospice Clinical Manager Series is a must for new and prospective hospice clinical managers and experienced managers who simply need a refresher. Take a deep dive into the critical aspects of what all hospice managers/supervisors need to know. This series will focus on essential areas and aspects to develop effective hospice leaders. The first webinar in this three-part series will review critical regulations and compliance issues, frequent documentation challenges, and common oversight issues. It will address how to effectively lead your team to determine eligibility and support terminality from admission through recertifications. With the end of the PHE, it’s important to know your responsibilities with QAPI and emergency management, including what requirements are in effect.