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Lemons to Lemonade: Maintaining a Positive Attitude in Tough Situations
Susan Keane Baker
NursingSusan Keane Baker02/12/2026Feb 12, 2026Webinar
NEW
Communication, Professionalism, Respect: Creating the Best Relationships
Susan Keane Baker
Professional DevelopmentSusan Keane Baker03/25/2026Mar 25, 2026Webinar
NEW
How Listening Transforms Patient & Family Experiences
Susan Keane Baker
NursingSusan Keane Baker04/22/2026Apr 22, 2026Webinar
NEW
Developing Top-Flight Telephone Rapport: The Importance of Impression Management
Susan Keane Baker
Professional DevelopmentSusan Keane Baker05/14/2026May 14, 2026Webinar
NEW
How to Help Your Frontline Team Handle Client Disappointment
Susan Keane Baker
Professional DevelopmentSusan Keane Baker06/04/2026Jun 4, 2026Webinar
NEW
World-Class Service Excellence: 90 Ideas in 90 Minutes
Susan Keane Baker
Executive LeadershipSusan Keane Baker07/28/2026Jul 28, 2026Webinar
NEW
How to Increase Patient Referrals
Susan Keane Baker
Executive LeadershipSusan Keane Baker08/12/2026Aug 12, 2026Webinar
Exceptional Leaders Empowering Others to Do the Right Thing
Susan Keane Baker
Executive LeadershipSusan Keane BakerOn-DemandStreamed
Oct 29, 2025Webinar
Managing Patient & Family Expectations
Susan Keane Baker
Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Social WorkersSusan Keane BakerOn-DemandStreamed
May 22, 2025Webinar
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