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Delivering World-Class Service Excellence: 60 Ideas in 60 Minutes
Susan Keane Baker
Business Development, Professional Development
Susan Keane Baker12/13/2022Dec 13, 2022Webinar
Managing Patient & Family Expectations with Practical Techniques
Susan Keane Baker
Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers
Susan Keane Baker02/02/2023Feb 2, 2023Webinar
Charting for the Jury: Fine-Tune Documentation for Hospice & Home Care
Susan Keane Baker, Paul R. Keane
Clinical Management, Compliance, Nursing
Susan Keane Baker, Paul R. Keane03/06/2023Mar 6, 2023Webinar
Service Recovery Skills for Handling Complaints with Greater Ease
Susan Keane Baker
Clinical Management, Human Resources, Professional Development
Susan Keane Baker07/27/2023Jul 27, 2023Webinar
Improve Hospice CAHPS Scores: Practical Techniques for Exceptional Results
Susan Keane Baker
Clinical Management, Directors, Executive Leadership, Nursing, Regulatory & Reporting
Susan Keane Baker10/03/2023Oct 3, 2023Webinar
Thought Leadership Through Book Writing & Speaking Engagements (Complimentary)
Susan Keane Baker
Directors, Executive Leadership, Marketing
Susan Keane BakerOn-DemandStreamed
Oct 3, 2022
WebinarSale
Expert Techniques on How to Soothe, Smooth & Improve Difficult People
Susan Keane Baker
Executive Leadership, Human Resources, Nursing, Professional Development
Susan Keane BakerOn-DemandStreamed
May 19, 2022
Webinar
Making the Connection: Telephone Skills That Enhance Branding, Access, & Patient Loyalty
Susan Keane Baker
Business Development, Marketing
Susan Keane BakerOn-DemandStreamed
Jan 26, 2022
Webinar
World Class Service Excellence: 90 Ideas in 90 Minutes!
Susan Keane Baker
Business Development, Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer Managers, Marketing
Susan Keane BakerOn-DemandStreamed
Jun 10, 2021
Webinar
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