Upcoming Webinars

Browse Webinars

Sort By

TitlePresenter(s)AvailableType

Soothe, Smooth & Improve Difficult People with Expert Techniques

Susan Keane Baker
Clinical Management, Executive Leadership, Human Resources, Nursing, Professional DevelopmentSusan Keane Baker05/14/2024May 14, 2024Webinar

Telephone Communication Skills

Susan Keane Baker
Bereavement, Human Resources, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersSusan Keane Baker07/16/2024Jul 16, 2024Webinar

Increase Your CAHPS Hospice Responses & Scores

Susan Keane Baker
Clinical Management, Directors, Executive Leadership, Nursing, Regulatory & ReportingSusan Keane Baker10/29/2024Oct 29, 2024Webinar

HHCAHPS Strategy: How to Increase a Patient's Willingness to Recommend You

Susan Keane Baker
Clinical Management, Directors, Executive Leadership, NursingSusan Keane BakerOn-DemandStreamed
Nov 8, 2023Webinar

Improve CAHPS Hospice Scores: Practical Techniques for Exceptional Results

Susan Keane Baker
Clinical Management, Directors, Executive Leadership, Nursing, Regulatory & ReportingSusan Keane BakerOn-DemandStreamed
Oct 3, 2023Webinar

Service Recovery Skills for Handling Complaints with Greater Ease

Susan Keane Baker
Clinical Management, Human Resources, Professional DevelopmentSusan Keane BakerOn-DemandStreamed
Jul 27, 2023Webinar

Charting for the Jury: Fine-Tune Documentation for Hospice & Home Care

Susan Keane Baker, Paul R. Keane
Clinical Management, Compliance, NursingSusan Keane Baker, Paul R. KeaneOn-DemandStreamed
Mar 6, 2023Webinar

Managing Patient & Family Expectations with Practical Techniques

Susan Keane Baker
Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Spiritual Caregivers, Volunteer ManagersSusan Keane BakerOn-DemandStreamed
Feb 2, 2023Webinar

© 2024 FINANCIAL EDUCATION & DEVELOPMENT, INC