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Delivering World-Class Service Excellence: 60 Ideas in 60 Minutes
Susan Keane BakerBusiness Development, Professional DevelopmentSusan Keane Baker12/13/2022Webinar
22 Tactics to Increase Your CAHPS Scores in 2022
Susan Keane BakerBusiness Development, Clinical Management, Executive Leadership, Nursing, Regulatory & Reporting, MarketingSusan Keane BakerOn-DemandWebinar
Charting for the Jury: Improving Documentation & Quality Care
Susan Keane Baker, Paul R. KeaneClinical Management, Compliance, Executive Leadership, Nursing, Regulatory & Reporting, Social Workers & ChaplainsSusan Keane Baker, Paul R. KeaneOn-DemandWebinar
Expert Techniques on How to Soothe, Smooth & Improve Difficult People
Susan Keane BakerExecutive Leadership, Human Resources, Nursing, Professional DevelopmentSusan Keane BakerOn-DemandWebinar
Making the Connection: Telephone Skills That Enhance Branding, Access, & Patient Loyalty
Susan Keane BakerBusiness Development, MarketingSusan Keane BakerOn-DemandWebinar
Telephone Rapport: Applying Bite-Sized Skills for Big Results
Susan Keane BakerBusiness Development, Clinical Management, Executive Leadership, Human Resources, Nursing, Professional Development, Social Workers & Chaplains, Volunteer ManagersSusan Keane BakerOn-DemandWebinar
World Class Service Excellence: 90 Ideas in 90 Minutes!
Susan Keane BakerBusiness Development, Clinical Management, Executive Leadership, Nursing, Professional Development, Social Workers & Chaplains, Volunteer Managers, MarketingSusan Keane BakerOn-DemandWebinar
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