Move from Conflict to Calm: Conflict Resolution Skills for the Workplace

Conflict is an inevitable part of life and work. It’s estimated that unaddressed conflict in the workplace costs up to 2.8 hours lost per week, per employee, and up to $359B of paid hours annually! Wow! Conflict management is a key emotional intelligence competency. Those who possess it have less stress and strife than those who avoid conflict altogether or manage it poorly. This valuable session will address the main causes of conflict, describe how to deal with them effectively, enumerate the five stages of conflict, and describe how to navigate the conflict process like a pro.

How workplace conflict is handled can also impact career advancement. Those that foster healthy dialogue and appreciate others’ perspectives are often regarded as more professional and reliable. Unresolved conflict can cause serious workplace morale, productivity, and culture issues. No one wants to work in a tense, passive-aggressive, uncomfortable environment. When people don’t want to be at work, it shows in higher staff turnover, more sick days, and poor job performance. Join us to learn different types of workplace conflicts and resolution. The live webinar will be interactive through a chat function and polling, making the session more engaging and enjoyable for participants. We look forward to learning and growing with you!