The Power of Connection: 10 Key Competencies of Relationship Management

December 15, 2026
Live Webinar
DateDec 15, 2026Duration60 minutes
12:00 PM PST01:00 PM MST
02:00 PM CST03:00 PM EST
  • Unlimited connections for your agency
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions
On-Demand Webinar
  • Unlimited & shareable access starting
    two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions

See Registration Options

Great leaders do more than manage people.

They build connections that inspire results. Discover 10 essential relationship management competencies that strengthen communication, build trust, navigate conflict, and empower leaders to inspire others, foster collaboration, and create meaningful, lasting connections.

KEY WEBINAR TAKEAWAYS
  • 10 critical competencies that strengthen trust, influence, collaboration, and performance
  • How to communicate with clarity and intention, adapting your approach while listening for understanding
  • Navigating conflict, resistance, and challenging interactions with greater confidence while protecting relationships
  • The relationship-management skill that will create the greatest leadership impact and how to begin strengthening it immediately

BONUS MATERIALS

  • Resource guide
  • Relationship Management quick guide   

WEBINAR DETAILS

Leadership is not just about what you know. It’s about how effectively you connect, communicate, influence, and move people forward. Relationship management is where emotional intelligence becomes visible in everyday leadership: in the conversations you navigate, the trust you build, the conflict you address, and the way you inspire others to take action. In this highly practical webinar, participants will explore 10 essential relationship-management competencies including communication, interpersonal effectiveness, influence, conflict management, inspirational leadership, leading change, building bonds, collaboration, coaching and mentoring, and trust. Learn to recognize the difference between high-skill relationship behaviors and the subtle habits that can weaken credibility, connection, and results. Rather than simply “getting along,” focus on creating clarity, connection, accountability, and productive relationships especially when emotions or stakes are high.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

  • Hospice
  • Home Care
  • Home Health
  • Palliative Care

WHO SHOULD ATTEND?

  • Salesperson
  • Account executive
  • Account liaison
  • Manager of sales
  • Manager of business development
  • Director of sales
  • Director of marketing
  • Operations manager
  • Regional director of operations
  • Director of operations
  • Clinical manager
  • Team leader

TAKE-AWAY TOOLKIT

  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

Joanna Pera ImageJoanna Pera
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