Printable Webinar Schedule

Series

2018 Leadership Series: Driving Results in the Face of Change

Series

2018 Volunteer Manager Series

Series

2018 Prudent Hospice™ Approach to Live Discharge Series

Series

2018 Deep Dive into Compliance Details Series

Series

2018 Social Worker & Chaplain Skills Series

Series

2018 Hospice Billing Series

Series

2018 Honoring Veterans' Healthcare Decisions Series

Series

2019 New Volunteer Manager Series

Series

2019 Conditions of Participation Series

Series

2019 Agency Success & Leadership Excellence Series

Series

2019 Partnership Series

Series

2019 Hospice Billing Series

Series

2019 Compliance Series for Non-Clinical Staff

Series

2019 Social Worker & Chaplain Series

Recorded
Webinar
6/14/18

Deep Dive into Compliance Details Series: Part 1: Policy, Standards of Conduct, Program Administration, Training & More

Recorded
Webinar
6/28/18

Deep Dive into Compliance Details Series: Part 2: Communication, Internal Monitoring, Disciplinary Guidelines & Corrective Actions

Recorded
Webinar
7/5/18

Best Practices for Compliant Social Media Opportunities

Recorded
Webinar
7/12/18

Social Worker & Chaplain Skills Series: Differentiating Grief from Depression

Recorded
Webinar
7/17/18

Community Education & Outreach: Why Is This Critical for Your Agency?

Recorded
Webinar
7/26/18

Social Worker & Chaplain Skills Series: Ethical Challenges in Palliative Sedation & End-of-Life Decisions

Recorded
Webinar
8/2/18

Hospice Billing Series: Eligibility Requirements & Notice of Election

Recorded
Webinar
8/7/18

Social Worker & Chaplain Skills Series: Ethical Challenges in Personal/Professional Boundaries, Supervision, Burnout & Self-Care

Recorded
Webinar
8/9/18

Cultural Influences in End-of-Life Care: Appropriate Outreach

Recorded
Webinar
8/16/18

Hospice Billing Series: Details of Medicare Claims Processing

Recorded
Webinar
8/30/18

Hospice Billing Series: Face-to-Face, Hospice CAP, Palliative Care & HIS Requirements

Recorded
Webinar
9/6/18

Recognizing & Overcoming Unconscious/Implicit Bias

Recorded
Webinar
9/13/18

Compliance for Hospice Social Workers & Chaplains

Recorded
Webinar
9/18/18

Trauma & Hospice: Awareness & Community Responses

Recorded
Webinar
9/20/18

Electronic Compliance Rules, Policies & Best Practices for Email, Social Media, Mobile & Web Management

Recorded
Webinar
9/27/18

A Compassionate Approach to Pediatric End-of-Life Care: Blending the Art & Science of End-of-Life Care

Recorded
Webinar
10/2/18

Writing & Updating Your Emergency Preparedness Plan

Recorded
Webinar
10/4/18

Hot Topics in Hospice Payment & Quality Programming

Recorded
Webinar
10/11/18

Honoring Veterans' Healthcare Decisions Series: Veterans, VA Benefit, Hospice & Palliative Care

Recorded
Webinar
10/18/18

Why You Should Review PEPPER Reports

Recorded
Webinar
10/25/18

Honoring Veterans' Healthcare Decisions Series: Hospice Team Engagement: Your Role in Making a Difference & Honoring the Veteran's Healthcare Decisions

Recorded
Webinar
11/1/18

Hospice, Palliative Care & the Ever-Changing Hospice Landscape

Recorded
Webinar
11/6/18

Customer Service & How to Deal with Difficult People

Recorded
Webinar
11/8/18

Hospice Compare: Lessons Learned & What to Expect

Recorded
Webinar
11/15/18

Power Partnerships & Growth Strategies in an Alternative Payment Model Environment

Recorded
Webinar
12/4/18

How to Improve Your Hospice CAHPS Survey Scores

Recorded
Webinar
12/6/18

Mobile Device Risks & Compliance Rules: Implementing Strategic BYOD & COPE Policies

Recorded
Webinar
12/13/18

How to Create a Culture of Excellence from the Top Down

Thursday
Dec 20
2018

Targeted Probe & Educate Update: Lessons Learned & Best Practices

Tuesday
Jan 1
2019

2019 Volunteer Appreciation Event Package

Thursday
Jan 3
2019

Hospice 101 – Essentials for New Staff

Thursday
Jan 10
2019

HIPAA Review – Risks, Strategies, Trends & Data Privacy Breaches

Thursday
Jan 17
2019

Aligning Home-Based Palliative Care Services: Latest Trends, Insight & Data

Thursday
Jan 24
2019

World-Class Service Excellence: 90 Ideas in 90 Minutes!

Thursday
Jan 31
2019

New Volunteer Manager Series: Common Challenges & FAQs for New Hospice Volunteer Managers

Thursday
Feb 7
2019

Conducting Mock Surveys to Assess Survey Readiness

Thursday
Feb 14
2019

New Volunteer Manager Series: Establishing Priorities When Volunteer Managers Wear Multiple Hats

Thursday
Feb 21
2019

Creating a Compliant & Compelling Presentation for ACOs & Hospitals

Thursday
Feb 28
2019

New Volunteer Manager Series: Getting & Keeping Volunteers: The Ongoing Recruitment Dilemma

Thursday
Mar 7
2019

Marketing Effectively: How to Measure & Evaluate This Critical Role

Thursday
Mar 14
2019

Working with PEPPER Reports

Thursday
Mar 21
2019

Conditions of Participation Series: Overview & Patient Rights

Thursday
Mar 28
2019

Top 25 HR Mistakes & How to Prevent Them

Thursday
Apr 4
2019

Conditions of Participation Series: Care Planning & Coordination of Services

Thursday
Apr 11
2019

Hospice Audit Success Stories – Preparing for Government Audits & Latest Trends

Thursday
Apr 18
2019

Conditions of Participation Series: Infection Control & QAPI

Thursday
Apr 25
2019

Post-Acute Care: Preferred Provider Networks Offering Value-Based Care

Thursday
May 2
2019

Conditions of Participation Series: Emergency Preparedness, Compliance & Clinical Records

Thursday
May 9
2019

HIPAA Compliance for Email & Text Messaging: Communicating with Patients, Providers & Peers

Thursday
May 16
2019

Agency Success & Leadership Excellence Series: Motivating People for Success

Thursday
May 23
2019

Agency Success & Leadership Excellence Series: Using Accountability to Boost Performance

Thursday
May 30
2019

Effectively Managing Hospice Live Discharges Part 1: Measuring, Monitoring, Guidelines & Regulations

Thursday
Jun 6
2019

Effectively Managing Hospice Live Discharges Part 2: Eligibility Assessment, Documentation, Discharge Planning & the Care Continuum

Thursday
Jun 13
2019

Agency Success & Leadership Excellence Series: Hire Well, Live Well™ – Minimizing Turnover & Maximizing Productivity

Tuesday
Jun 18
2019

How to Develop & Implement a Palliative Care Program

Thursday
Jun 20
2019

False Claims Act: Fraud & Abuse Update

Thursday
Jun 27
2019

Boundaries, Burnout & Compassion Fatigue: Developing Professional & Personal Resilience

Tuesday
Jul 9
2019

Partnership Series: Building Strong & Compliant Skilled-Nursing Partnerships

Thursday
Jul 11
2019

The IDG Meeting: It Takes a Special Skill Set

Thursday
Jul 18
2019

Partnership Series: Building Strong & Compliant Hospital Partnerships

Thursday
Jul 25
2019

Hospice Billing Series: Eligibility Requirements & Notice of Election

Thursday
Aug 1
2019

Partnership Series: Building Strong & Compliant Assisted-Living Partnerships

Thursday
Aug 8
2019

Managing Risk Without Sacrificing Creativity: Challenges Facing Volunteer Managers

Thursday
Aug 15
2019

Hospice Billing Series: Details of Medicare Claims Processing

Thursday
Aug 22
2019

What Every Hospice & Home Care Provider Should Know About Electronic Protected Health Information & Paper-Based Medical Records

Tuesday
Aug 27
2019

Hospice 2020 Final Payment Rule & Quality Update

Thursday
Sep 5
2019

Avoiding the Top Five Survey Deficiencies

Tuesday
Sep 10
2019

Hospice Billing Series: Face-to-Face, Hospice Cap & Palliative Care

Thursday
Sep 19
2019

How to Assess Suicidal Ideations & Interventions

Tuesday
Sep 24
2019

Disaster Recovery & Business Continuity

Thursday
Sep 26
2019

Compliance Series for Non-Clinical Staff: Compliance for Hospice Bereavement Staff

Thursday
Oct 3
2019

How to Soothe, Smooth & Improve Difficult People

Thursday
Oct 10
2019

Compliance Series for Non-Clinical Staff: Compliance for Hospice Volunteer Staff

Thursday
Oct 17
2019

How to Build an Effective, High-Functioning Leadership Team

Thursday
Oct 24
2019

Compliance Series for Non-Clinical Staff: Compliance for Hospice Social Workers & Chaplains

Thursday
Oct 31
2019

Avoiding the Top 10 Legal & Compliance Mistakes of Email, Social Media & Other Electronic Communication Tools

Tuesday
Nov 5
2019

Hospice Compare & HEART Updates: Improving Agency Service Quality

Thursday
Nov 7
2019

Social Worker & Chaplain Series: Psychosocial & Spiritual Acuity Implications for Social Workers & Chaplains

Thursday
Nov 14
2019

The Journey of Being Remembered: Legacy & Memory Making for Children, Families & Caregivers

Tuesday
Nov 19
2019

Hospice & Veterans – Special Considerations for the Heroes Among Us

Thursday
Nov 21
2019

Social Worker & Chaplain Series: Psychosocial & Spiritual Aspects of Pain & Suffering In-Depth

Thursday
Dec 5
2019

Social Worker & Chaplain Series: Psychological & Spiritual Distress: A Call for Immediate & Skillful Intervention

Tuesday
Dec 10
2019

Creating a Successful Hospice Competency Program

Thursday
Dec 12
2019

Are Your Requirements Scaring Off New Volunteers? Ideas for Streamlining Your Onboarding Process

Thursday
Dec 19
2019

CAHPS Hospice Survey – Best Practices for Improving Scores

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