The Secret Ingredient to Success: Emotional Intelligence

Emotional intelligence – a phrase that is thrown around constantly in the business world. What does it really mean? Who is it for? Why should you care? These are common questions professionals ask and expert speaker, Joanna Pera will address these issues and more during this jam-packed webinar. When it comes to success in life and work, emotional intelligence matters just as much as intellectual ability. Having a high EQ can leave a strong impression on those around you and benefit you and your team in multiple ways. Have you ever heard someone say, “That nurse is so skilled, but families don’t connect with her”? or “The leader has the knowledge; they just don’t relate well with others.” What about, “They have a way with people.” or “This salesperson connects well with all of their accounts.” These exemplify varying levels of EQ in action!

Healthcare agencies had a tough year and face continued uncertainty with COVID-19. The last things they need are employee burnout, low morale, or conflict. Steer clear of these by boosting your EQ. When leaders navigate the day-to-day challenges of agency operations, they and their teams come out stronger, perform better, and stay longer. That’s because EQ involves both managing yourself and relationships with others.

Improving emotional intelligence will benefit all team members and leadership.