Upskill Your Agency to Be Volunteer Receptive & Supportive

Volunteer Managers

On-Demand Webinar

StreamedSep 28, 2023Duration90 minutes

Unlimited & shareable access starting
two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

Train volunteers – lose volunteers – train volunteers – lose volunteers.

Does your hospice agency welcome volunteers with open arms or is there pushback against new volunteers and services? In an environment where recruitment is challenging and turnover is high, you can’t afford to lose valuable volunteers. Industry expert Gary Gardia will provide innovative ideas on how to create an atmosphere where volunteers are welcomed, supported by staff, and used to their full potential.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Discuss the challenges created by focusing on agency needs versus volunteer needs
List five ways volunteers are unintentionally discouraged from choosing your hospice program
Assess and correct how you may be sending the message, “we don’t want you”
Discuss three ways to streamline onboarding processes
Individualize volunteer support and avoid a one-size-fits-all approach
Enumerate 10 creative ways to provide targeted support to volunteers, individually and collectively

WEBINAR DETAILS

Are you stuck in the train volunteers – lose volunteers – train volunteers – lose volunteers cycle? Do your volunteers start out energized and then quickly lose interest? This webinar will present solutions to these problems. Excited and motivated volunteers are your organization’s best marketing resource. Learn how to train volunteers, keep them enthusiastic and inspired about their work, and create an extensive pool of accomplished volunteers.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

Hospice

WHO SHOULD ATTEND?

This informative session is designed for volunteer managers. Volunteers serving on your program’s steering committee, leadership teams, managers, marketing personnel, bereavement professionals, and chaplains will also benefit from attending.

TAKE-AWAY TOOLKIT

Current program obstacles assessment exercise
Applicable Medicare regulations and guidance
Sample position descriptions, training curricula, program descriptions, evaluation criteria, etc.
Discussion guide for obtaining staff/leadership buy-in
Expanded retention models/guide
Useful volunteer support resources
List of expanded volunteer roles and services
Training log
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

TESTIMONIALS

"The speaker gave me a great perspective of how to develop and retain volunteers. His passion for his job was apparent and his experience was a wealth of knowledge for me to do a start up hospice volunteer program!"

- Lynne, LHM